Queens Water Damage Restoration

★★★★★
Rug car business uses a process that cleans carpets from all directions with hundreds of passes.
  • 69-11 Yellowstone Blvd

    Forest Hills, NY 11375

    Map & Directions
5 18
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After reading the previous reviews I decided to call John and give Preferred Carpet Cleaning a try. Boy, was I glad I did! First off, when I mentioned the review submitted by the unhappy customer on 7/5/11, John honored his word and gave me a 25% discount off of my service off the bat. Due to the current state of the economy, I explained to John apologetically that I wouldn't be able to afford more than a basic clean and unlike the other companies that I called, he never once made me feel bad or was condescending in any way, and best of all, didn't pressure me to add any extra services in my home. My experience with couch cleaning companies in the past has been being quoted a specific price over the phone and then being charged a higher rate after service has been completed. I was really nervous about this and when I told John about this concern, he assured me that the price he was quoting would be the price that I pay. Glenn from Preferred Carpet Cleaning came over this morning a half hour early! :) As soon as I opened the ... to call John and give Preferred Carpet Cleaning a try. Boy, was I glad I did! First off, when I mentioned the review submitted by the unhappy customer on 7/5/11, John honored his word and gave me a 25% discount off of my service off the bat. Due to the current state of the economy, I explained to John apologetically that I wouldn't be able to afford more than a basic clean and unlike the other companies that I called, he never once made me feel bad or was condescending in any way, and best of all, didn't pressure me to add any extra services in my home. My experience with couch cleaning companies in the past has been being quoted a specific price over the phone and then being charged a higher rate after service has been completed. I was really nervous about this and when I told John about this concern, he assured me that the price he was quoting would be the price that I pay. Glenn from Preferred Carpet Cleaning came over this morning a half hour early! :) As soon as I opened the door he apologized for being early and explained that he wanted to make sure that he had enough time to find parking. I was ecstatic knowing that this company has such professional individuals working for them who are courteous enough to leave their homes extra early on a Sunday morning just to make sure that they get to their customers' homes on time. I also can't say enough nice things about Glenn : not only is he incredibly kind and respectful, he also works diligently and made my couch look (and smell) brand new! He was also extremely honest in regards to which stains he could and could not erase completely - and even the the ones that couldn't be erased completely could barely be seen at all. In fact, I wouldn't have even noticed them if he hadn't pointed them out to me! Thank you Preferred for being not only a great couch cleaning company but also for remaining honest and humble throughout from the very first phone call until the completion of service. If you need any type of upholstery cleaning I would highly recommend this company. Great service, honest people, REASONABLE RATES - you really can't go wrong with Preferred!

5
★★★★★

After reading the previous reviews I decided to call John and give Preferred Carpet Cleaning a try. Boy, was I glad I did! First off, when I mentioned the review submitted by the unhappy customer on 7/5/11, John honored his word and gave me a 25% discount off of my service off the bat. Due to the current state of the economy, I explained to John apologetically that I wouldn't be able to afford more than a basic clean and unlike the other companies that I called, he never once made me feel bad or was condescending in any way, and best of all, didn't pressure me to add any extra services in my home. My experience with couch cleaning companies in the past has been being quoted a specific price over the phone and then being charged a higher rate after service has been completed. I was really nervous about this and when I told John about this concern, he assured me that the price he was quoting would be the price that I pay. Glenn from Preferred Carpet Cleaning came over this morning a half hour early! :) As soon as I opened the ... to call John and give Preferred Carpet Cleaning a try. Boy, was I glad I did! First off, when I mentioned the review submitted by the unhappy customer on 7/5/11, John honored his word and gave me a 25% discount off of my service off the bat. Due to the current state of the economy, I explained to John apologetically that I wouldn't be able to afford more than a basic clean and unlike the other companies that I called, he never once made me feel bad or was condescending in any way, and best of all, didn't pressure me to add any extra services in my home. My experience with couch cleaning companies in the past has been being quoted a specific price over the phone and then being charged a higher rate after service has been completed. I was really nervous about this and when I told John about this concern, he assured me that the price he was quoting would be the price that I pay. Glenn from Preferred Carpet Cleaning came over this morning a half hour early! :) As soon as I opened the door he apologized for being early and explained that he wanted to make sure that he had enough time to find parking. I was ecstatic knowing that this company has such professional individuals working for them who are courteous enough to leave their homes extra early on a Sunday morning just to make sure that they get to their customers' homes on time. I also can't say enough nice things about Glenn : not only is he incredibly kind and respectful, he also works diligently and made my couch look (and smell) brand new! He was also extremely honest in regards to which stains he could and could not erase completely - and even the the ones that couldn't be erased completely could barely be seen at all. In fact, I wouldn't have even noticed them if he hadn't pointed them out to me! Thank you Preferred for being not only a great couch cleaning company but also for remaining honest and humble throughout from the very first phone call until the completion of service. If you need any type of upholstery cleaning I would highly recommend this company. Great service, honest people, REASONABLE RATES - you really can't go wrong with Preferred!

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I have been using this local rug cleaning service for 5 years now and I would like to say that they do a wonderful job. I have two dogs and the mess up my wool area rugs. When Preferred Carpet Cleaning takes my rugs I know when they return with them they are going to be clean and smell great. They always do. Guys keep up the good work! Maria

5
★★★★★

I have been using this local rug cleaning service for 5 years now and I would like to say that they do a wonderful job. I have two dogs and the mess up my wool area rugs. When Preferred Carpet Cleaning takes my rugs I know when they return with them they are going to be clean and smell great. They always do. Guys keep up the good work! Maria

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I have been using this company for 5 years now, they are located right in my neighborhood. John is the owner and he picks up my wool area rugs once a year to be cleaned. They always come out nice. I have two dogs and when they are returned

3
★★★★★

I have been using this company for 5 years now, they are located right in my neighborhood. John is the owner and he picks up my wool area rugs once a year to be cleaned. They always come out nice. I have two dogs and when they are returned

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Bottom line: DO NOT USE Preferred Carpet Cleaning. They ruined my rug.

I discovered this "service" from a living social deal and John, the owner, lured me in with a very good price on a cleaning for my 8' x 10' area rug. The rug was in good condition but could use a refresher (since its gray and I felt had picked up some dirt).

After arriving more than an hour late, his guy came in and "cleaned" my rug with a large and to be honest, bad smelling contraption. It appeared when he was finished that the rug looked a bit brighter than before, but the next day, after it had dried there were more than a dozen BROWN WATER MARKS all over my rug AND a MILDEW smell permeating throughout my apartment.

I was leaving on vacation in 4 days and called John frantically for an explanation and so he could fix this problem and he said there were no appointments in the time before I was leaving and to call back when I returned so he could come personally and take care of the problem.

Well....I gave John 10 chances to redeem himself (that's how many time I've called him over the past week so make a follow up appointment) but he has not answered the phone a single time or returned my call after 2 messages.

This was the biggest waste of money I've ever spent! My rug now looks horrible (I've included pictures of the stains that are all over the rug). If you care at all about your rugs/carpets...stay away from Preferred Carpet!

1
★☆☆☆☆

Bottom line: DO NOT USE Preferred Carpet Cleaning. They ruined my rug.

I discovered this "service" from a living social deal and John, the owner, lured me in with a very good price on a cleaning for my 8' x 10' area rug. The rug was in good condition but could use a refresher (since its gray and I felt had picked up some dirt).

After arriving more than an hour late, his guy came in and "cleaned" my rug with a large and to be honest, bad smelling contraption. It appeared when he was finished that the rug looked a bit brighter than before, but the next day, after it had dried there were more than a dozen BROWN WATER MARKS all over my rug AND a MILDEW smell permeating throughout my apartment.

I was leaving on vacation in 4 days and called John frantically for an explanation and so he could fix this problem and he said there were no appointments in the time before I was leaving and to call back when I returned so he could come personally and take care of the problem.

Well....I gave John 10 chances to redeem himself (that's how many time I've called him over the past week so make a follow up appointment) but he has not answered the phone a single time or returned my call after 2 messages.

This was the biggest waste of money I've ever spent! My rug now looks horrible (I've included pictures of the stains that are all over the rug). If you care at all about your rugs/carpets...stay away from Preferred Carpet!

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0 out of 1 people found this review helpful.

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Bottom line: DO NOT USE Preferred Carpet Cleaning. They ruined my rug.

I discovered this "service" from a living social deal and John, the owner, lured me in with a very good price on a cleaning for my 8' x 10' area rug. The rug was in

3
★★★★★

Bottom line: DO NOT USE Preferred Carpet Cleaning. They ruined my rug.

I discovered this "service" from a living social deal and John, the owner, lured me in with a very good price on a cleaning for my 8' x 10' area rug. The rug was in

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I hired this company 3 years ago, based on a phone conversation with the owner. He was on time, the price was good and the cleaning was even better. My sofa looked new again, I was so happy. I have used them several times , since then and

3
★★★★★

I hired this company 3 years ago, based on a phone conversation with the owner. He was on time, the price was good and the cleaning was even better. My sofa looked new again, I was so happy. I have used them several times , since then and

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Great company to work with. I recommend them highly.

3
★★★★★

Great company to work with. I recommend them highly.

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We have referred John and Preferred to our clients that have holmes in the greater New York City area, we serve the clients in the Pocono Northeast Pennsylvania area. John and his guys have ALWAYS done an outstanding job for the clients we

3
★★★★★

We have referred John and Preferred to our clients that have holmes in the greater New York City area, we serve the clients in the Pocono Northeast Pennsylvania area. John and his guys have ALWAYS done an outstanding job for the clients we

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After many years at the same apartment, my rugs in the bed and living rooms needed a good cleaning. Contacted John at Preferred Carpet Cleaning. His prices were great! He was on time, very professional and knew his business. The carpets

3
★★★★★

After many years at the same apartment, my rugs in the bed and living rooms needed a good cleaning. Contacted John at Preferred Carpet Cleaning. His prices were great! He was on time, very professional and knew his business. The carpets

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Great job, great price, the owner John is professional, polite, and extremly thorough, and very good at what he does. I have 2 cats and a dog & my rugs take a beating, he was able to make them new & smell fresh. I could not imagine using

3
★★★★★

Great job, great price, the owner John is professional, polite, and extremly thorough, and very good at what he does. I have 2 cats and a dog & my rugs take a beating, he was able to make them new & smell fresh. I could not imagine using

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I hired Preferred Carpet Cleaning to clean my 3 rooms of dirty carpet. The cleaning was the best. Carpets look so clean, the owner John does all of the work and he is so nice. I will tell all of my friends and family.

3
★★★★★

I hired Preferred Carpet Cleaning to clean my 3 rooms of dirty carpet. The cleaning was the best. Carpets look so clean, the owner John does all of the work and he is so nice. I will tell all of my friends and family.

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I hired this compnay to clean my sofa and chairs. They were on time and got all the stains out and the upholstery dried fast. The owner John was very nice and he knew his service well. He is an expert. I reccomend them to all my freinds

3
★★★★★

I hired this compnay to clean my sofa and chairs. They were on time and got all the stains out and the upholstery dried fast. The owner John was very nice and he knew his service well. He is an expert. I reccomend them to all my freinds

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Called to let me know he was running late. Came within new time specified. Did an excellent job on old carpets. Very personable, professional and met my expectations.

2
★★★★★

Called to let me know he was running late. Came within new time specified. Did an excellent job on old carpets. Very personable, professional and met my expectations.

from CitySearch
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They cleaned my tile and grout. The floors look great. the grout is back to its original color. I will tell all of my friends and family about this service.

5
★★★★★

They cleaned my tile and grout. The floors look great. the grout is back to its original color. I will tell all of my friends and family about this service.

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I want to let everyone out there know that this company is the best. John refinished my living room wood floors and they look brand new. I can not believe my eyes. I was so happy with the job that I asked him to clean my sofa and 3 rooms of carpet the next week. This is a great family owned business and I highly recommend Preferred Carpet Cleaning.

5
★★★★★

I want to let everyone out there know that this company is the best. John refinished my living room wood floors and they look brand new. I can not believe my eyes. I was so happy with the job that I asked him to clean my sofa and 3 rooms of carpet the next week. This is a great family owned business and I highly recommend Preferred Carpet Cleaning.

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John & Billy were on time and very proffesional. Our Carpets were looking dull. John used all Natural cleaning solutions, that brout the carpets back to life. The prices are also very reasonable.

5
★★★★★

John & Billy were on time and very proffesional. Our Carpets were looking dull. John used all Natural cleaning solutions, that brout the carpets back to life. The prices are also very reasonable.

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I had Preferred Carpet Cleaning clean my living room and bedrooms. The price was right and John was so nice. He did a demonstration on my tile floors and it looked great. After seeing the tile and grout cleaning demonstration I hired him to clean my whole kitchen and basement tile floors. The grout lines look white again I am so happy with this company and you will be happy as well use them i will always

2
★★★★★

I had Preferred Carpet Cleaning clean my living room and bedrooms. The price was right and John was so nice. He did a demonstration on my tile floors and it looked great. After seeing the tile and grout cleaning demonstration I hired him to clean my whole kitchen and basement tile floors. The grout lines look white again I am so happy with this company and you will be happy as well use them i will always

from CitySearch
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Their service man came over to the house to do several services including cleaning the tile and grout and refinishing our wood floors. He talked a lot about how his service was the best and that others did a bait and switch. He and his men left juice stains in our wood floor, the new finish is peeling off and is bunching up all over the place. The tile was not clean after he left. We called him to come over and redo the job, he did not answer our calls. Please for your own sake do not use this company for any job. Poor customer service and poor quality work.

0
★☆☆☆☆

Their service man came over to the house to do several services including cleaning the tile and grout and refinishing our wood floors. He talked a lot about how his service was the best and that others did a bait and switch. He and his men left juice stains in our wood floor, the new finish is peeling off and is bunching up all over the place. The tile was not clean after he left. We called him to come over and redo the job, he did not answer our calls. Please for your own sake do not use this company for any job. Poor customer service and poor quality work.

Pros: None

Cons: Poor quality work, poor customer service

from CitySearch

Message from Queens Water Damage Restoration

Carpet Cleaning 20X Drier & 50X Cleaner!



Hi my name is John Tuseo and I am the owner of Preferred Carpet Cleaning Inc. We service Manhattan,Brooklyn,Queens,Staten Island and Long Island NY. There are no hidden charges or gimmicks when you use my service. I use a carpet cleaning system called the "Rotovac" please visit my website for an online demo @ www.preferredcarpetcleaning.com

I am an owner operated company, so you will not pay high prices like you do with the big companies. Feel free to ask about our monthly specials. Preferred Carpet Cleaning NYC's best Carpet Cleaning Firm!

More about Queens Water Damage Restoration

Carpet Cleaning, Upholstery Cleaning, Tile and grout cleaning, Flood Clean ups, Hardwood Floor Refinishing

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Rug car business uses a process that cleans carpets from all directions with hundreds of passes.

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