We've been fans of Zeytin since it opened, however something has changed (maybe the management?) over the past few months and the service is now horrendous. On two separate occassions, it took an hour and 15 minutes to get a take-out order delivered (we live one block away). Both times, when we called to inquire about our order, the receptionist was extremely rude. He did not apologize, told us we must have bad luck and refused to let us speak to a manager. When our order finally arrived, they brought us the wrong food. We understand mistakes happen, but the complete lack of customer service and the horrible attitude of the staff (on more than one occasion) has made us take this old neighborhod fave off our list. Incidentally, the prices have increased damatically and the food is no longer worth the cost.
Cons: Service is awful and food quality has gone down significantly
Zeytin Restaurant
