LasikPlus Vision Center

★★☆☆☆
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  • 939 W North Avenue, Suite 220

    Lincoln-park, IL 60642

    Map & Directions
  • 877-535-7587

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Diana Shpritser, OD

2736 N Clark St Chicago, IL

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I went, & now I can see, so that's pretty fantastic. However, I had a number of problems with my experience that would probably have me suggest people check out their competitors thoroughly.\r
\r
1.) I was told I must go 2 weeks with no eye makeup before the procedure. I felt it seemed excessive (especially since it was an option to get it done that day) & I've been told other places don't have that extreme of a requirement. I went through all the paperwork they sent me home with after the evaluation & couldn't find reference to that instruction. Two days before the procedure I found at the bottom of a form that makeup was not allowed 2 DAYS before.\r
2.) My appointment was at 10. I asked if I should show up at 10 or a little earlier. The woman said to come about 15 minutes early. I showed up at 9:45. At 10:30, I was finally called to fill out my 3 minutes worth of paperwork. At 11:15 I was given a video to watch (which I could have watched during all that time I was just sitting there) & my eyes were briefly re-examined (about 1 minute). At that point, the ball was finally rolling. Why did I need to show up an hour & a half early? I was just sitting there getting more & more nervous.\r
3.) I called in and requested Valium. I had taken it before a procedure once, & it calmed me a lot. In that case, I took one the night before & one the morning of the procedure. This time, I was told to bring it with me because, never having actually met the doctor, he needed to speak with me before I took it. I should just have taken it, because after my eyes were re-examined at 11:15, I was told I'd see the doctor and then I could take it. At this point I realized it would not have time to work, and then they tell me I would be waiting 30-35 minutes for that to kick in. Wait, what? I've been here an hour & a half!!! The doctor couldn't see me during that time so I could take it? You prescribed it, so that I had it was not a mystery. I told them forget it & took one when they weren't looking, hoping something would kick in before I had the Lasik or at least help me rest afterward. No way was I turning my 2 hour & 15 minute visit into a 2 hour & 50 minute visit.\r
\r
Bottom line is that the procedure went well & was pain free, but the service was terrible. Also, when they say ""Most people never fill the pain prescription,"" don't wait & find out if you're one of those people. Just fill it & take it before the numbing drops wear off, cuz HOLLY HELL it is a massive irritation/pain & you can't wipe your eyes, squeeze them shut, rub them, etc. If you don't fill it (like me), you have to wait for someone to go fill it for you (I couldn't open my eyes from the burning) & then wait for it to kick in. The one dose helped the pain & knocked me out for a nice nap. I never needed another...it's the 4-6 hour period after the surgery (which is mentioned in the literature) that is therough part. \r
\r
Since then, I have been unable to book a follow up appointment. They are there Saturdays & Sundays, but allegedly all Saturday appointments are full & the aren't open Sundays except for people who've had their surgury the day befor.\r

1
★★☆☆☆

I went, & now I can see, so that's pretty fantastic. However, I had a number of problems with my experience that would probably have me suggest people check out their competitors thoroughly.\r
\r
1.) I was told I must go 2 weeks with no eye makeup before the procedure. I felt it seemed excessive (especially since it was an option to get it done that day) & I've been told other places don't have that extreme of a requirement. I went through all the paperwork they sent me home with after the evaluation & couldn't find reference to that instruction. Two days before the procedure I found at the bottom of a form that makeup was not allowed 2 DAYS before.\r
2.) My appointment was at 10. I asked if I should show up at 10 or a little earlier. The woman said to come about 15 minutes early. I showed up at 9:45. At 10:30, I was finally called to fill out my 3 minutes worth of paperwork. At 11:15 I was given a video to watch (which I could have watched during all that time I was just sitting there) & my eyes were briefly re-examined (about 1 minute). At that point, the ball was finally rolling. Why did I need to show up an hour & a half early? I was just sitting there getting more & more nervous.\r
3.) I called in and requested Valium. I had taken it before a procedure once, & it calmed me a lot. In that case, I took one the night before & one the morning of the procedure. This time, I was told to bring it with me because, never having actually met the doctor, he needed to speak with me before I took it. I should just have taken it, because after my eyes were re-examined at 11:15, I was told I'd see the doctor and then I could take it. At this point I realized it would not have time to work, and then they tell me I would be waiting 30-35 minutes for that to kick in. Wait, what? I've been here an hour & a half!!! The doctor couldn't see me during that time so I could take it? You prescribed it, so that I had it was not a mystery. I told them forget it & took one when they weren't looking, hoping something would kick in before I had the Lasik or at least help me rest afterward. No way was I turning my 2 hour & 15 minute visit into a 2 hour & 50 minute visit.\r
\r
Bottom line is that the procedure went well & was pain free, but the service was terrible. Also, when they say ""Most people never fill the pain prescription,"" don't wait & find out if you're one of those people. Just fill it & take it before the numbing drops wear off, cuz HOLLY HELL it is a massive irritation/pain & you can't wipe your eyes, squeeze them shut, rub them, etc. If you don't fill it (like me), you have to wait for someone to go fill it for you (I couldn't open my eyes from the burning) & then wait for it to kick in. The one dose helped the pain & knocked me out for a nice nap. I never needed another...it's the 4-6 hour period after the surgery (which is mentioned in the literature) that is therough part. \r
\r
Since then, I have been unable to book a follow up appointment. They are there Saturdays & Sundays, but allegedly all Saturday appointments are full & the aren't open Sundays except for people who've had their surgury the day befor.\r

Pros: procedure went well

Cons: their service is terrible, follow ups impossible to book

Editorial from

Vision center with board-certified ophthalmologists and skilled surgeons offers laser eye surgery to treat nearsightedness, farsightedness and astigmatism.

 

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