Laura's Couture Collection

★★★★☆
Laura's is the top bridal salon in Kansas City | Experience the Elegance! Call to schedule your bridal appointment
  • 13010 Shawnee Mission Pkwy

    Shawnee Mission, KS 66216

    Map & Directions
  • 913-631-3010

About Laura's Couture Collection

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Hours
By Appointment Tuesday-Saturday

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MISERABLE Experience but Lovely Dresses!! First, we never actually dealt with Laura because she was out of town so we dealt exclusively with her husband. He was condescending through the entire experience??from the first phone call through our appointment. He is more of a bad ??used car salesman?? than a couture retailer. He hovers and provides poorly phrased comments when they are not needed. His catch phrases are ??you??ll never find another dress like this? and ??you??ll never find a dress you like as much as this one?. Also, you can??t take any pictures! This is ridiculous since you can pull up photos of all their ??exclusive?? gowns on Google. He would NOT leave us alone to discuss the dress in private. He is HORRIBLE!! We would have bought the dress there had it not been for the miserable customer service. If you are intent on looking at dresses at Laura??s Couture and get Marty on the phone, I would insist on waiting for Laura!!

1
★☆☆☆☆

MISERABLE Experience but Lovely Dresses!! First, we never actually dealt with Laura because she was out of town so we dealt exclusively with her husband. He was condescending through the entire experience??from the first phone call through our appointment. He is more of a bad ??used car salesman?? than a couture retailer. He hovers and provides poorly phrased comments when they are not needed. His catch phrases are ??you??ll never find another dress like this? and ??you??ll never find a dress you like as much as this one?. Also, you can??t take any pictures! This is ridiculous since you can pull up photos of all their ??exclusive?? gowns on Google. He would NOT leave us alone to discuss the dress in private. He is HORRIBLE!! We would have bought the dress there had it not been for the miserable customer service. If you are intent on looking at dresses at Laura??s Couture and get Marty on the phone, I would insist on waiting for Laura!!

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This establishment has made bridal shopping a pleasant task. Not only do the most beautiful gowns exist here, but the type of service that we only see in movies, and those are the old ones. Miss Laura does everything that she would expect as a customer herself and you will not find a more knowledgeable, intellegent, quick woman on this planet that can outdo her in this field. If you want the best absolute service, and know that the gown you are considering will be perfect, then you should go nowhere else. This is truly what couture means. This establishment is all about refined taste, manners, eloquence and providing the bride with all the accoutrements from invitations, at-home cards, announcements, personal stationery and even shoes. You need not look any further.

2
★★★★★

This establishment has made bridal shopping a pleasant task. Not only do the most beautiful gowns exist here, but the type of service that we only see in movies, and those are the old ones. Miss Laura does everything that she would expect as a customer herself and you will not find a more knowledgeable, intellegent, quick woman on this planet that can outdo her in this field. If you want the best absolute service, and know that the gown you are considering will be perfect, then you should go nowhere else. This is truly what couture means. This establishment is all about refined taste, manners, eloquence and providing the bride with all the accoutrements from invitations, at-home cards, announcements, personal stationery and even shoes. You need not look any further.

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I got my dream dress at Laura's and it was absolutely amazing!!! They are wonderful to work with. So nice and personable, I would not shop anywhere else!!! They have the best dresses in town, trust me I looked!

2
★★★★★

I got my dream dress at Laura's and it was absolutely amazing!!! They are wonderful to work with. So nice and personable, I would not shop anywhere else!!! They have the best dresses in town, trust me I looked!

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I had a fabulous experience with Laura and the rest of her staff. I was married in July 2007. From the first appointment, they worked with me closely, were in regular contact to update me whenever they heard something about my dress or my bridesmaid dresses - overall great customer service! Although it was a little frustrating to need so many fittings to get the bust to fit correctly, it was perfect in the end (and that's somewhat expected given I lost quite a bit of weight between ordering the dress and the big day).

I, too, was asked to go out and show the dresses to Laura; however, I did not find it uncomfortable at all. I tried on a couple of dresses that didn't work at all, so I never left the dressing room in those particular dresses. I found that having family/friends sit in the lobby while the bride changes in the dressing room and comes out to show everyone is the norm at bridal boutiques.

As for Laura picking a style for me, I explained what we were thinking about for flowers and general decor for the wedding and she picked several dresses that I wouldn't have selected in a million years. When she brought in this beautiful, simple, Vera Wang (I had my heart set on a very feminine, lace look), I put it on and was immediately in tears. She did a great job listening to what my vision was for the wedding and helped me select a gown and veil that pulled everything together.

I would highly recommend brides make an appointment here if they are looking for an elegant gown and service that far surpasses the "other" high-end bridal boutique in Kansas City.

2
★★★★★

I had a fabulous experience with Laura and the rest of her staff. I was married in July 2007. From the first appointment, they worked with me closely, were in regular contact to update me whenever they heard something about my dress or my bridesmaid dresses - overall great customer service! Although it was a little frustrating to need so many fittings to get the bust to fit correctly, it was perfect in the end (and that's somewhat expected given I lost quite a bit of weight between ordering the dress and the big day).

I, too, was asked to go out and show the dresses to Laura; however, I did not find it uncomfortable at all. I tried on a couple of dresses that didn't work at all, so I never left the dressing room in those particular dresses. I found that having family/friends sit in the lobby while the bride changes in the dressing room and comes out to show everyone is the norm at bridal boutiques.

As for Laura picking a style for me, I explained what we were thinking about for flowers and general decor for the wedding and she picked several dresses that I wouldn't have selected in a million years. When she brought in this beautiful, simple, Vera Wang (I had my heart set on a very feminine, lace look), I put it on and was immediately in tears. She did a great job listening to what my vision was for the wedding and helped me select a gown and veil that pulled everything together.

I would highly recommend brides make an appointment here if they are looking for an elegant gown and service that far surpasses the "other" high-end bridal boutique in Kansas City.

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So great and friendly, open to a limited budget!

2
★★★★★

So great and friendly, open to a limited budget!

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An easy, wonderful experience! You were so helpful and kind throughout the whole process!

2
★★★★★

An easy, wonderful experience! You were so helpful and kind throughout the whole process!

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Stunning bridal designs! Laura Mease is the best in the business!

2
★★★★★

Stunning bridal designs! Laura Mease is the best in the business!

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I recently visited the store with a friend who was searching for her dress. Being engaged myself, I was basically interrogated by Laura's husband Marty while Laura worked with my friend. I should have never mentioned names of vendors I was working with, but he had the gall to bad-mouth every vendor, telling me Meireotto's (ring store) is just a warehouse and Nolte's had closed their store at the beginning of the month (which is a complete lie). It upset me because Laura did a fine job with my friend, but my view of the store is completely tainted because of his unprofessional behavior. Unfortunately I would never recommend this place to anyone because of him.

1
★☆☆☆☆

I recently visited the store with a friend who was searching for her dress. Being engaged myself, I was basically interrogated by Laura's husband Marty while Laura worked with my friend. I should have never mentioned names of vendors I was working with, but he had the gall to bad-mouth every vendor, telling me Meireotto's (ring store) is just a warehouse and Nolte's had closed their store at the beginning of the month (which is a complete lie). It upset me because Laura did a fine job with my friend, but my view of the store is completely tainted because of his unprofessional behavior. Unfortunately I would never recommend this place to anyone because of him.

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1 out of 1 people found this review helpful.

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I got my dream dress at Laura's and it was absolutely amazing!!! They are wonderful to work with. So nice and personable, I would not shop anywhere else!!! They have the best dresses in town, trust me I looked!

2
★★★★★

I got my dream dress at Laura's and it was absolutely amazing!!! They are wonderful to work with. So nice and personable, I would not shop anywhere else!!! They have the best dresses in town, trust me I looked!

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I had such a successful and fun experience at Laura's Couture. The staff was friendly, met my needs, and found the perfect dress for me within my budget. I would definitely recommend Laura's Couture to my friends and family.

2
★★★★★

I had such a successful and fun experience at Laura's Couture. The staff was friendly, met my needs, and found the perfect dress for me within my budget. I would definitely recommend Laura's Couture to my friends and family.

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I had a great experience!! I really felt like I was taken care of and that my wedding was important and I wasn't just another bride coming in the door to try on dresses. I had plenty of time to try on dresses and dresses were pulled that I described to try on. I found my dress here too; so that makes my experience even better!

2
★★★★★

I had a great experience!! I really felt like I was taken care of and that my wedding was important and I wasn't just another bride coming in the door to try on dresses. I had plenty of time to try on dresses and dresses were pulled that I described to try on. I found my dress here too; so that makes my experience even better!

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If you are looking for an elegant, sophisticated, beautiful, no-nonsense gown Laura's is for you. I'm a 35+ woman w/ curves and was terrified! Laura came in early for me and I was blown away by everything! She is welcoming, attentive, thorough, positive, honest, and unbelievably kind; not to mention she's a genious fashionista! PLEASE visit Laura!

2
★★★★★

If you are looking for an elegant, sophisticated, beautiful, no-nonsense gown Laura's is for you. I'm a 35+ woman w/ curves and was terrified! Laura came in early for me and I was blown away by everything! She is welcoming, attentive, thorough, positive, honest, and unbelievably kind; not to mention she's a genious fashionista! PLEASE visit Laura!

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Friendly, Listened to what I wanted. met and exceeded my expectations. Provided excellent advice made me feel very special.

2
★★★★★

Friendly, Listened to what I wanted. met and exceeded my expectations. Provided excellent advice made me feel very special.

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I had a list of about 5 qualifications I was looking for in a gown and was hoping to find a gown that had possibly 2 of them...somehow you guys managed to fit every single criteria, and it was even in my size. I couldn't ask for a better shopping experience!

2
★★★★★

I had a list of about 5 qualifications I was looking for in a gown and was hoping to find a gown that had possibly 2 of them...somehow you guys managed to fit every single criteria, and it was even in my size. I couldn't ask for a better shopping experience!

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they clearly love what they do and did a great job! They squeezed my appointment in on a busy day, and I found a spectacular dress for a reasonable price. I do wish the photography policy was more lenient, though. I'm looking forward to returning for my fittings!

2
★★★★★

they clearly love what they do and did a great job! They squeezed my appointment in on a busy day, and I found a spectacular dress for a reasonable price. I do wish the photography policy was more lenient, though. I'm looking forward to returning for my fittings!

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Wonderful!!******************

2
★★★★★

Wonderful!!******************

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Beautiful dress! Wonderful experience.

2
★★★★★

Beautiful dress! Wonderful experience.

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I had a great experience at Laura's. I didn't have a lot of time to find a dress before my wedding and I found one within 1 hour! The staff also treated the people I brought with me very well. We had a great time.

2
★★★★★

I had a great experience at Laura's. I didn't have a lot of time to find a dress before my wedding and I found one within 1 hour! The staff also treated the people I brought with me very well. We had a great time.

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Lauras Couture Collection was the best bridal boutique I went to in Kansas City! The customer service was unbeatable and I was treated like royalty (along with my mother and friends). They were not pushy and I did not feel like they only cared about the sale. They cared about me as a person and wanted me to have the best gown for my special day. I was torn between two different gowns at Lauras, and Laura even said I looked the best in the cheaper of the two (which I agreed and I ended up going with it). I knew that I was more than just a dollar amount because of this. Laura and her associates were very friendly and I couldnt have had a better experience. Other bridal shops I went to seemed way too pushy and eager to earn commision. Some would bring out gowns $1000 or more over the budget I had stated. One (Bridal Extraordinaire) even said we would get a 15% discount if we purchased a gown during the first visit. Buying a wedding gown should not be a rushed decision, and I did not feel any pressure at Lauras Couture Collection. If you are looking for a classy, elegant, and unique wedding gown, you HAVE to try Lauras Couture Collection

2
★★★★★

Lauras Couture Collection was the best bridal boutique I went to in Kansas City! The customer service was unbeatable and I was treated like royalty (along with my mother and friends). They were not pushy and I did not feel like they only cared about the sale. They cared about me as a person and wanted me to have the best gown for my special day. I was torn between two different gowns at Lauras, and Laura even said I looked the best in the cheaper of the two (which I agreed and I ended up going with it). I knew that I was more than just a dollar amount because of this. Laura and her associates were very friendly and I couldnt have had a better experience. Other bridal shops I went to seemed way too pushy and eager to earn commision. Some would bring out gowns $1000 or more over the budget I had stated. One (Bridal Extraordinaire) even said we would get a 15% discount if we purchased a gown during the first visit. Buying a wedding gown should not be a rushed decision, and I did not feel any pressure at Lauras Couture Collection. If you are looking for a classy, elegant, and unique wedding gown, you HAVE to try Lauras Couture Collection

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I enjoyed working with everyone and look forward to work with you over the next year.??

2
★★★★★

I enjoyed working with everyone and look forward to work with you over the next year.??

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I had read prior reviews so I knew what I was walking into. The only reason I visited Laura's was that they were the only retailer in Kansas or Missouri to carry a certain designer I was interested in. Our sales associate was very helpful. She did make a comment about me losing some weight, which I found unprofessional. They have you parade the dress you like in front of Laura, and then Laura spends five minutes trying to sell you on the dress. Personally, I don't need her approval on my wedding dress I know what I like. After I had shown Laura the dress her husband brought us mimosas and told me that if I wanted to waste my time trying on more dresses they would be happy to entertain me, but they knew that the dress I had tried on was the one for me. I am glad I didn't listen to him as three dresses later I found my dream dress. The sales associate asked if I would like to show Laura , I responded with a quick no. No fewer than 5 minutes later Laura comes in our room and asks why she didn't see me with the dress on then went to go find the sales associate, presumably to scold her for not making me show her the dress. Laura was very stuck up and condescending. I felt like a second class citizen by the way she treated me. They cut the tags out of the dress so that you can't know the name of the designer preventing you from shopping around. I asked what size the dress was I tried on, they responded with an I don't know. After they left the room my MOH told me the size, it was on the paper tag they attach, that has the code for the dress but not the name on it. Before I left them I informed them of all the negative reviews they had received so hopefully they will change their attitude around.

0
★☆☆☆☆

I had read prior reviews so I knew what I was walking into. The only reason I visited Laura's was that they were the only retailer in Kansas or Missouri to carry a certain designer I was interested in. Our sales associate was very helpful. She did make a comment about me losing some weight, which I found unprofessional. They have you parade the dress you like in front of Laura, and then Laura spends five minutes trying to sell you on the dress. Personally, I don't need her approval on my wedding dress I know what I like. After I had shown Laura the dress her husband brought us mimosas and told me that if I wanted to waste my time trying on more dresses they would be happy to entertain me, but they knew that the dress I had tried on was the one for me. I am glad I didn't listen to him as three dresses later I found my dream dress. The sales associate asked if I would like to show Laura , I responded with a quick no. No fewer than 5 minutes later Laura comes in our room and asks why she didn't see me with the dress on then went to go find the sales associate, presumably to scold her for not making me show her the dress. Laura was very stuck up and condescending. I felt like a second class citizen by the way she treated me. They cut the tags out of the dress so that you can't know the name of the designer preventing you from shopping around. I asked what size the dress was I tried on, they responded with an I don't know. After they left the room my MOH told me the size, it was on the paper tag they attach, that has the code for the dress but not the name on it. Before I left them I informed them of all the negative reviews they had received so hopefully they will change their attitude around.

Pros: Beatuiful gowns

Cons: bad customer service, demeaning

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After buying a gown and paying in full in November, my daughter and I asked if we could get the gown bustled. (It fit perfectly, this was the only "alteration" we needed.) We were told that it would be no problem but we would have to come back at a later time to pick it up. Laura suggested that both of us pick it up so that my daughter could try it on and I could be shown how to bustle it. We explained that she (the bride) lives in San Diego and I lived three hours away but, if it was necessary to make that extra trip, we would call when we could pick it up. We were told that it would be done "in a few days", and to just call when we could pick it up. The earliest my daughter could return to pick it up was in April. She called in before making her airplane reservations to coordinate a date/time that would work. She went over the fact that the gown had been bustled, and we were picking it up, but wanted to try it on,etc.
When we arrived on the agreed upon date, the salesperson acted like she had no idea that we had an appointment. She then went to get the gown, brought it out, handed it to us and expressed complete surprise when my daughter said she wanted to try it on. When she took us back to the dressing room and uncovered the gown, it still had safety pins in it (from six months before!) and the bustling was not even done. The gown was a very heavy fabric, so the weight of the dress had been hanging by the safety pins for 6 months!!
After explaining that she flew in from San Diego and I drove 3 hours specifically to pick up the dress, had an appt, etc. we were told that the bustling would only take 15 minutes. We wondered, if this were the case, why couldn't that have been done when we were in town in November and the staff knew we had to make another trip in from San Diego to pick up the dress?
All in all, a very stressful experience. When you look forward to this very special experience with your daughter you want it to be fun and memorable. Instead it was frustrating and stressful.

0
★☆☆☆☆

After buying a gown and paying in full in November, my daughter and I asked if we could get the gown bustled. (It fit perfectly, this was the only "alteration" we needed.) We were told that it would be no problem but we would have to come back at a later time to pick it up. Laura suggested that both of us pick it up so that my daughter could try it on and I could be shown how to bustle it. We explained that she (the bride) lives in San Diego and I lived three hours away but, if it was necessary to make that extra trip, we would call when we could pick it up. We were told that it would be done "in a few days", and to just call when we could pick it up. The earliest my daughter could return to pick it up was in April. She called in before making her airplane reservations to coordinate a date/time that would work. She went over the fact that the gown had been bustled, and we were picking it up, but wanted to try it on,etc.
When we arrived on the agreed upon date, the salesperson acted like she had no idea that we had an appointment. She then went to get the gown, brought it out, handed it to us and expressed complete surprise when my daughter said she wanted to try it on. When she took us back to the dressing room and uncovered the gown, it still had safety pins in it (from six months before!) and the bustling was not even done. The gown was a very heavy fabric, so the weight of the dress had been hanging by the safety pins for 6 months!!
After explaining that she flew in from San Diego and I drove 3 hours specifically to pick up the dress, had an appt, etc. we were told that the bustling would only take 15 minutes. We wondered, if this were the case, why couldn't that have been done when we were in town in November and the staff knew we had to make another trip in from San Diego to pick up the dress?
All in all, a very stressful experience. When you look forward to this very special experience with your daughter you want it to be fun and memorable. Instead it was frustrating and stressful.

Cons: poor customer service once sale is made

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A friend and I stoped by their shop to just look at gowns. We didn't have an appointment, we just stopped to see if they could fit us in. They could have easily turned us away to come back for an appointment, but they greeted us with champagne and open arms! (SO amazing considering David's Bridal tried to talk us out of even setting an appointment because they'd be too busy). Laura and her husband gave us a consultation on the spot. My friend had a limited budget, so we told them she didn't really want to try on anything much above $1000. They DID NOT bat an eye at the price range! They said they immediately had some dresses in mind for my friend. It felt like shopping with life-long friends, they were so warm and caring, we were having a BLAST! They found my friend an AMAZING couture gown for under $1000. The person doing alterations is a designer and was completely amazing and talented. They are going to do some custom alterations on the gown so she will have a one-of-a-kind dress. They have set the theme for a fun and amazing wedding experience. We couldn't have been more pleased to go there. My friend is still walking on air from the experience!!!!

2
★★★★★

A friend and I stoped by their shop to just look at gowns. We didn't have an appointment, we just stopped to see if they could fit us in. They could have easily turned us away to come back for an appointment, but they greeted us with champagne and open arms! (SO amazing considering David's Bridal tried to talk us out of even setting an appointment because they'd be too busy). Laura and her husband gave us a consultation on the spot. My friend had a limited budget, so we told them she didn't really want to try on anything much above $1000. They DID NOT bat an eye at the price range! They said they immediately had some dresses in mind for my friend. It felt like shopping with life-long friends, they were so warm and caring, we were having a BLAST! They found my friend an AMAZING couture gown for under $1000. The person doing alterations is a designer and was completely amazing and talented. They are going to do some custom alterations on the gown so she will have a one-of-a-kind dress. They have set the theme for a fun and amazing wedding experience. We couldn't have been more pleased to go there. My friend is still walking on air from the experience!!!!

Pros: So great and friendly, open to a limited budget!

Cons: Make sure you pick your closest friend or family member to come, no groups allowed.

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Trust me, I was really looking forward to trying on bridal gowns. I wanted it to be the experience of my dreams and at every other bridal salon I visited, it was. This was the ONLY bad experience I had. The ONLY ONE. No one should be allowed to spoil this experience for any bride. If someone else has had a good experience, I am glad. But one good experience or one good review isn't enough to make me a believer. Do yourself a favor. Read all the reviews. See a theme? Tally them up. How many good experiences? How many bad? Make an informed decision. Don't let anyone ruin your day.

0
★☆☆☆☆

Trust me, I was really looking forward to trying on bridal gowns. I wanted it to be the experience of my dreams and at every other bridal salon I visited, it was. This was the ONLY bad experience I had. The ONLY ONE. No one should be allowed to spoil this experience for any bride. If someone else has had a good experience, I am glad. But one good experience or one good review isn't enough to make me a believer. Do yourself a favor. Read all the reviews. See a theme? Tally them up. How many good experiences? How many bad? Make an informed decision. Don't let anyone ruin your day.

Pros: None

Cons: Found only 2 dresses in my price range ($2500); claimed she misplaced all her dress clips; couldn't see how anything might fit/look; condescending

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We spent an entire day wedding dress shopping, visiting all of the major stores in the area- Ida's, Nolte's, Bridal Extroidinaire, and we had such a special amazing day....until we stepped into Laura's. My appointment was with Laura, who quickly handed me to the girl working the front desk. Apparently she decided we would not be worth her time. Our budget was around $2000 and she barely managed to pull 3 dresses, which were all hideous and a total embarassment to try on. As my mom was sitting in the main room waiting for me to come out with these monstrosities on, she could clearly see Laura and her husband behind her rolling their eyes and whispering to eachother. Everyone who works here is rude and caddy. I have never ever felt so disrespected in my life. I'm sure some of her dresses are lovely, but only if you can get past being made to feel as if you are insignificant and not worth their time. And I'm sorry, but I have more self respect than that. If you are looking to have a great experience wedding dress shopping, DO NOT GO HERE!!! I

0
★☆☆☆☆

We spent an entire day wedding dress shopping, visiting all of the major stores in the area- Ida's, Nolte's, Bridal Extroidinaire, and we had such a special amazing day....until we stepped into Laura's. My appointment was with Laura, who quickly handed me to the girl working the front desk. Apparently she decided we would not be worth her time. Our budget was around $2000 and she barely managed to pull 3 dresses, which were all hideous and a total embarassment to try on. As my mom was sitting in the main room waiting for me to come out with these monstrosities on, she could clearly see Laura and her husband behind her rolling their eyes and whispering to eachother. Everyone who works here is rude and caddy. I have never ever felt so disrespected in my life. I'm sure some of her dresses are lovely, but only if you can get past being made to feel as if you are insignificant and not worth their time. And I'm sorry, but I have more self respect than that. If you are looking to have a great experience wedding dress shopping, DO NOT GO HERE!!! I

Cons: Terrible Terrible Customer Service, and Terrible Selection

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HORRIBLE EXPERIENCE!!! Went for a trunk show and was told i could only look @ trunk show dresses and once i tried those all on THEN laura would let me see what she has even though i didnt like any of them. I explained in detail exactly what i wanted and NOTHING they brought in was it! After serving us many mimosas,they brought a dress that they insisted was very $$$ & that they would cut us a deal. Like the story above all i heard about was how their dresses were only the finest silk and no one else in KC carries dresses like these. They convinced us that we must purchase this dress today or @ least put down a deposit bc it would go fast! So we put down a dep. and my mom signed her credit card slip and i filed it away. After i got home i decided i didnt want the dress.Called Laura she said that she didnt want her brides unhappy & that they would do whatever it takes to make me happy. Went in to try on other dresses&none even came close to what i wanted, which was suprising bc when i first called, they went on & on about how i was their type of bride and everything thereis what i want. She took me in the back where she said brides dont usually get to go...also not true.I asked if i found one could they order it in. She said only if it was their designers, only HER designers are the best. i wanted beading,she said she doesn t deal with "china dresses." When i mentioned designers i wanted for my BM dresses she said i "don't deal with that cheap stuff", trust me they aren't cheap! She told me that i could either pay the balance&get my dress or leave the it and my deposit, i already paid 2/3rds of it!I told her that wasnt right but she said it was in our contract-"what contract?" She said "look at the fine print on the bottom of you receipt." I left in tears& THEY NEVER WENT OVER ANY CNTRCT WITH US! &it doesnt say that so we are now trying to deal with them but when you call to talk to them all they do is yell and hang up on you-again HORRIBLE EXPERIENCE!!!

0
★☆☆☆☆

HORRIBLE EXPERIENCE!!! Went for a trunk show and was told i could only look @ trunk show dresses and once i tried those all on THEN laura would let me see what she has even though i didnt like any of them. I explained in detail exactly what i wanted and NOTHING they brought in was it! After serving us many mimosas,they brought a dress that they insisted was very $$$ & that they would cut us a deal. Like the story above all i heard about was how their dresses were only the finest silk and no one else in KC carries dresses like these. They convinced us that we must purchase this dress today or @ least put down a deposit bc it would go fast! So we put down a dep. and my mom signed her credit card slip and i filed it away. After i got home i decided i didnt want the dress.Called Laura she said that she didnt want her brides unhappy & that they would do whatever it takes to make me happy. Went in to try on other dresses&none even came close to what i wanted, which was suprising bc when i first called, they went on & on about how i was their type of bride and everything thereis what i want. She took me in the back where she said brides dont usually get to go...also not true.I asked if i found one could they order it in. She said only if it was their designers, only HER designers are the best. i wanted beading,she said she doesn t deal with "china dresses." When i mentioned designers i wanted for my BM dresses she said i "don't deal with that cheap stuff", trust me they aren't cheap! She told me that i could either pay the balance&get my dress or leave the it and my deposit, i already paid 2/3rds of it!I told her that wasnt right but she said it was in our contract-"what contract?" She said "look at the fine print on the bottom of you receipt." I left in tears& THEY NEVER WENT OVER ANY CNTRCT WITH US! &it doesnt say that so we are now trying to deal with them but when you call to talk to them all they do is yell and hang up on you-again HORRIBLE EXPERIENCE!!!

Pros: NONE

Cons: Service, dresses, selection

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I have been to a lot of bridal dress shops in Kansas City, Noltes, Mia's, Ida's Custom Veils, Laura's couture collection and several more, even one out of town. I have never had a bad experience until i stepped into Laura's couture collection. I had an appointment. They were not busy. My mom was there also, so they had to know I was serious about getting a dress. I gave them a good idea of what I was looking for and was excited to try on dresses. They came back with one dress, I tried it on.... it was ok but they couldn't stop talking about how it was quality silk and by an amazing designer. I wasn't super excited about it, and was interested in trying on other dresses. My budget was approx $2000 and you would assume that they would have more choices. After much deliberation, they finally thought of another dress i could try on. This was rediculous! The dresses weren't even that exceptional. I was definitely put on the spot and expected to love the first dress i tried on. The young woman helping me try the dress on made me feel like i couldn't even be trusted to touch the dress or put it on carefully and commented on how they are very protective of their dresses. So then they told us about some dresses that were on discount and that we should take a look. I was interesting in taking a look- afterall I would like to get a good deal on a designer dress. The owner then proceeded to take me to this back room where you had to walk out of the store, then back into another store, and into the closet in the back. The dresses were hideous, like from the 80's. I wouldn't even wear them for halloween. Plus, there wasn't a dressing room there--which didn't even matter because none were worth trying on. I was appalled at the rude service i received, like i was a second class citizen. Of the two dresses i did get to try on, i was not impressed. I did find a gorgeous designer dress, but not at Laura's Couture Collection.

0
★☆☆☆☆

I have been to a lot of bridal dress shops in Kansas City, Noltes, Mia's, Ida's Custom Veils, Laura's couture collection and several more, even one out of town. I have never had a bad experience until i stepped into Laura's couture collection. I had an appointment. They were not busy. My mom was there also, so they had to know I was serious about getting a dress. I gave them a good idea of what I was looking for and was excited to try on dresses. They came back with one dress, I tried it on.... it was ok but they couldn't stop talking about how it was quality silk and by an amazing designer. I wasn't super excited about it, and was interested in trying on other dresses. My budget was approx $2000 and you would assume that they would have more choices. After much deliberation, they finally thought of another dress i could try on. This was rediculous! The dresses weren't even that exceptional. I was definitely put on the spot and expected to love the first dress i tried on. The young woman helping me try the dress on made me feel like i couldn't even be trusted to touch the dress or put it on carefully and commented on how they are very protective of their dresses. So then they told us about some dresses that were on discount and that we should take a look. I was interesting in taking a look- afterall I would like to get a good deal on a designer dress. The owner then proceeded to take me to this back room where you had to walk out of the store, then back into another store, and into the closet in the back. The dresses were hideous, like from the 80's. I wouldn't even wear them for halloween. Plus, there wasn't a dressing room there--which didn't even matter because none were worth trying on. I was appalled at the rude service i received, like i was a second class citizen. Of the two dresses i did get to try on, i was not impressed. I did find a gorgeous designer dress, but not at Laura's Couture Collection.

Pros: advertised in magazines

Cons: service, treatment of people, selection

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I find it hard to believe the other reviews are accurate! The experience I had was quite opposite! I was passing through KC from another state on a day the store was closed. I stopped and peeked in the window and the owner was there working..Laura immediately opened the door and welcomed me in, offering to let me try on some of their beautiful dresses on her day off. I was given 100% attention, and her selection was very classy and elegant. Exactly what I was looking for! IN COMPARISON...I went to Nolte's at Overland Park on this same day, and their store was open but the two ladies greeted me with nothing but complete rudeness - they even told me to "just leave" twice after I explained I was just passing through town and only wanted to spend 15 minutes to look for a specific style, but because I hadn't made an appointment they felt it necessary to turn my business away immediately. There were no customers in the store but they said they were to busy with paperwork from the prior weekend to even answer my questions, in fact while I was in mid-sentence one woman was so disrespectful that she turned to another and started talking to her. Money is no object to me in selecting my wedding gown, but respect certainly is certainly crucial! I would never buy from Nolte's at Overland Park, but would certainly recommend Laura's! The selection is beautiful and her design eye and customer service was outstanding. I rank Laura's Couture Collection an A+++!!

2
★★★★★

I find it hard to believe the other reviews are accurate! The experience I had was quite opposite! I was passing through KC from another state on a day the store was closed. I stopped and peeked in the window and the owner was there working..Laura immediately opened the door and welcomed me in, offering to let me try on some of their beautiful dresses on her day off. I was given 100% attention, and her selection was very classy and elegant. Exactly what I was looking for! IN COMPARISON...I went to Nolte's at Overland Park on this same day, and their store was open but the two ladies greeted me with nothing but complete rudeness - they even told me to "just leave" twice after I explained I was just passing through town and only wanted to spend 15 minutes to look for a specific style, but because I hadn't made an appointment they felt it necessary to turn my business away immediately. There were no customers in the store but they said they were to busy with paperwork from the prior weekend to even answer my questions, in fact while I was in mid-sentence one woman was so disrespectful that she turned to another and started talking to her. Money is no object to me in selecting my wedding gown, but respect certainly is certainly crucial! I would never buy from Nolte's at Overland Park, but would certainly recommend Laura's! The selection is beautiful and her design eye and customer service was outstanding. I rank Laura's Couture Collection an A+++!!

Pros: Great service, beautiful silk selection, great prices!

Cons: none!

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A family friend recommended Laura's Couture saying that "they had some beautiful things". I wouldn't doubt that, but I couldn't get over how rude they were over the phone. I wanted to look for some veils and I let him know this over the phone. I think he was irritated that I wouldn't be purchasing my dress from them (seeing as I had already purchased my dress in Chicago). He asked me where I purchased it and then let me know they only carry the most exclusive brands (blah blah blah). For a second I almost felt like Pretty Woman when she went shopping in Beverly Hills. I let this go and made an appointment. The next day I called back and wanted to know what flowergirl dresses they carry...he proceded to tell me that they don't carry many and told me he'd have to call me back because he was on the phone! I let the first one slide, but this was ridiculous. If this is the way i'm treated over the phone, there's no telling how I will be treated when I get in there. Obviously there is a reason Nolte's is more well known and the better choice in Kansas City. They carry beautiful things and have great, friendly service!

0
★☆☆☆☆

A family friend recommended Laura's Couture saying that "they had some beautiful things". I wouldn't doubt that, but I couldn't get over how rude they were over the phone. I wanted to look for some veils and I let him know this over the phone. I think he was irritated that I wouldn't be purchasing my dress from them (seeing as I had already purchased my dress in Chicago). He asked me where I purchased it and then let me know they only carry the most exclusive brands (blah blah blah). For a second I almost felt like Pretty Woman when she went shopping in Beverly Hills. I let this go and made an appointment. The next day I called back and wanted to know what flowergirl dresses they carry...he proceded to tell me that they don't carry many and told me he'd have to call me back because he was on the phone! I let the first one slide, but this was ridiculous. If this is the way i'm treated over the phone, there's no telling how I will be treated when I get in there. Obviously there is a reason Nolte's is more well known and the better choice in Kansas City. They carry beautiful things and have great, friendly service!

Cons: Terrible customer service.

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Nice dresses but poor customer service.

0
★☆☆☆☆

Nice dresses but poor customer service.

Pros: "Carry" good designers

Cons: Poor selection, VERY poor customer service, can hear them talking about you in the back

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Employees are rude and very unpleasant to work with. Make the wedding dress buying experience very difficult and I would expect a lot more with a dress shop with this caliber of dresses and prices.

0
★☆☆☆☆

Employees are rude and very unpleasant to work with. Make the wedding dress buying experience very difficult and I would expect a lot more with a dress shop with this caliber of dresses and prices.

Pros: Beautiful Dresses, Great Designers

Cons: Poor service makes the experience very negative

Message from Laura's Couture Collection

I personally invite your to "Experience the Elegance"tm.

More about Laura's Couture Collection

Laura's Couture is Kansas City's Exclusive Bridal Shop. We have set the bridal trends in Kansas City since 1993. We specialize in simple elegance in our wedding dress selection for you the discerning bride. Our wedding gown selection includes but not l

Editorial from

Bridal salon offers a variety of designer couture wedding gowns as well as formal attire for complete wedding ensembles.

 

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