Barrett Auto Care

★★★★★
Family Owned Auto Maintenance & Service Shop Specializing in Imports, especially Toyota and Honda
30.4857 -97.6934
Map and Directions to Barrett Auto Care

512-252-2337

1109 Martin Ave

Round Rock, TX

78681

Get Directions

Automotive

Automotive
More choices in Round Rock:
Resultset_next

Round Rock Muffler & Auto

106 Commerce Blvd Round Rock, TX

Resultset_next

Protech Auto Repair & Maintenance

2407 W Howard Ln Austin, TX

4.6957 46
Hi! Sign in to let us know how Barrett Auto Care was?
Write a Review
Reviews 1 - 46 of 46.
.

Awesome shop, great guys .. have worked on my car a couple times now and have never been disappointed. Plus they have a ton of BEAUTIFUL cars just lounging around the lot .. apparently they do restorations and modification in addition to repairs .. OH to be wealthy and be able to afford some of those beauties ..

5
★★★★★

Awesome shop, great guys .. have worked on my car a couple times now and have never been disappointed. Plus they have a ton of BEAUTIFUL cars just lounging around the lot .. apparently they do restorations and modification in addition to repairs .. OH to be wealthy and be able to afford some of those beauties ..

Was this review helpful to you?
Ratings_icons Ratings_icons

.

:)............................lllllll

1
★☆☆☆☆

:)............................lllllll

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I know Barrett and Holley on a professional level and there is no one I would trust more with any of my automobiles. I have had Barrett service several cars over the years spanning from the early 90's when he owned a previous auto repair business to the present and he has never been anything other than an excellent mechanic and a highly ethical businessman. He and Holley go out of their way to make certain that I am a satisfied customer. I have recommended Barrett many, many times to friends and coworkers who have also been pleased with his work.

A word to Mr. ??About-28-of-these-reviews-are-written-by-the-same-person" and his axe grinding review. Reviews on this site are supposed to be about personal experience with the business, not an evaluation of the mental state and nefarious intentions of third parties who write their own reviews. Go away and take your conjunctures, speculation and character assassination with you. Practice your lawyerly chest pounding for someone who finds you amusing. You need to learn some professional discretion.

5
★★★★★

I know Barrett and Holley on a professional level and there is no one I would trust more with any of my automobiles. I have had Barrett service several cars over the years spanning from the early 90's when he owned a previous auto repair business to the present and he has never been anything other than an excellent mechanic and a highly ethical businessman. He and Holley go out of their way to make certain that I am a satisfied customer. I have recommended Barrett many, many times to friends and coworkers who have also been pleased with his work.

A word to Mr. ??About-28-of-these-reviews-are-written-by-the-same-person" and his axe grinding review. Reviews on this site are supposed to be about personal experience with the business, not an evaluation of the mental state and nefarious intentions of third parties who write their own reviews. Go away and take your conjunctures, speculation and character assassination with you. Practice your lawyerly chest pounding for someone who finds you amusing. You need to learn some professional discretion.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Latest reviews from Citysearch.

.

Hi, I watch your show regularly and love it. You always have some interesting projects. I just finished watching the show where your son had you paint the car yellow. On that show also was the episode where you cut Holly's hair. I hope and

6
★★★★★

Hi, I watch your show regularly and love it. You always have some interesting projects. I just finished watching the show where your son had you paint the car yellow. On that show also was the episode where you cut Holly's hair. I hope and

.

We've been taking our Toyotas to Barrett since we moved to Austin from MN. Our experience is always better than we could have expected. Barrett knows what he is doing and is very honest in presenting needed and optional service or

6
★★★★★

We've been taking our Toyotas to Barrett since we moved to Austin from MN. Our experience is always better than we could have expected. Barrett knows what he is doing and is very honest in presenting needed and optional service or

.

I have taken my cars to Barrett many times over the years both at other mechanic shops he has been affiliated as well as his current place of business. I can assure you that he is skilled, honest and dependable. He has a large and loyal

6
★★★★★

I have taken my cars to Barrett many times over the years both at other mechanic shops he has been affiliated as well as his current place of business. I can assure you that he is skilled, honest and dependable. He has a large and loyal

.

i can recommend this business.

they are in RR, but that is ok.

3
★★★☆☆

i can recommend this business.

they are in RR, but that is ok.

.

In my profession I've worked on many document fraud cases over the years. There are several indicators we look for right away. The authors "voice", sentence cadence, superfluous description, consistency when referring to key components, and punctuation. The authors gender is normally very easy to detect.

It took less than 15 minutes to determine that approximately 28 of these reviews were authored by the same person.
The author is a woman, 34-40 yrs. old, some college, no degree, very active on social networks to compensate for her insecurity in actual social situations.
She took great pleasure in writing these various reviews, saying the words she longs to hear from others in the real world.
All these reviews share a common ingredient, superfluous emotional elation. Men don't write like that, even if they did it wouldn't be about an auto repair shop.

It appears as though all the alleged reviewers signed up in groups of five, on the same day, and only left reviews for Barrett Auto, and every one of them convinced they had now been touched by God.
Naturally each reviewer gave them 5 stars.
Repeat process. Repeat process.
Several of the reviews were intentionally altered to look genuine, but the superfluous emotional singing of being saved is still loud and clear.

My daughters car need to be repaired, so I looked on Citysearch. I had my time wasted by Barrett because of all their fake reviews.
I've never used them, nor do I plan to. I have every reason to believe they would deceive me.

1
★☆☆☆☆

In my profession I've worked on many document fraud cases over the years. There are several indicators we look for right away. The authors "voice", sentence cadence, superfluous description, consistency when referring to key components, and punctuation. The authors gender is normally very easy to detect.

It took less than 15 minutes to determine that approximately 28 of these reviews were authored by the same person.
The author is a woman, 34-40 yrs. old, some college, no degree, very active on social networks to compensate for her insecurity in actual social situations.
She took great pleasure in writing these various reviews, saying the words she longs to hear from others in the real world.
All these reviews share a common ingredient, superfluous emotional elation. Men don't write like that, even if they did it wouldn't be about an auto repair shop.

It appears as though all the alleged reviewers signed up in groups of five, on the same day, and only left reviews for Barrett Auto, and every one of them convinced they had now been touched by God.
Naturally each reviewer gave them 5 stars.
Repeat process. Repeat process.
Several of the reviews were intentionally altered to look genuine, but the superfluous emotional singing of being saved is still loud and clear.

My daughters car need to be repaired, so I looked on Citysearch. I had my time wasted by Barrett because of all their fake reviews.
I've never used them, nor do I plan to. I have every reason to believe they would deceive me.

.

I am looking for an honest mechanic and this one seemed to get excellent reviews.. but how is it that the same reviews are three different reviews sites.. and when you click on the users they have only ever made one review on citysearch? If they reviewed a mechanic on Citysearch, why would not one of them have made any other reviews? weird.

2
★★☆☆☆

I am looking for an honest mechanic and this one seemed to get excellent reviews.. but how is it that the same reviews are three different reviews sites.. and when you click on the users they have only ever made one review on citysearch? If they reviewed a mechanic on Citysearch, why would not one of them have made any other reviews? weird.

.

I had a possible head gasket problem with my car. I am going through a tough time with family problems right now and money is really tight. I didn't want to drive my car to different shops to get estimates.

Barrett & his wife, were in the area of my apartment, and stopped on by to have a quick look at my car. Barrett was very honest and said that he wouldn't fix my car, because he wouldn't fix it for his wife or daughter and feel comfortable with them driving it. The repairs were going to cost way more than the value of the car, so he was very honest and said it wasn't worth it.

Although, I have never had any auto work done by them before, I know for a FACT that I can trust to take my vehicle there in the future and not get ripped off!!

I can't thank you guys enough!!

5
★★★★★

I had a possible head gasket problem with my car. I am going through a tough time with family problems right now and money is really tight. I didn't want to drive my car to different shops to get estimates.

Barrett & his wife, were in the area of my apartment, and stopped on by to have a quick look at my car. Barrett was very honest and said that he wouldn't fix my car, because he wouldn't fix it for his wife or daughter and feel comfortable with them driving it. The repairs were going to cost way more than the value of the car, so he was very honest and said it wasn't worth it.

Although, I have never had any auto work done by them before, I know for a FACT that I can trust to take my vehicle there in the future and not get ripped off!!

I can't thank you guys enough!!

.

One of my cars was in Austin, I was in another city, with no knowledge of any local garage. The Barretts diagnosed the problem , kept in touch with me as they repaired it, and charged a very resonable price. I would recommend them to anyone.

5
★★★★★

One of my cars was in Austin, I was in another city, with no knowledge of any local garage. The Barretts diagnosed the problem , kept in touch with me as they repaired it, and charged a very resonable price. I would recommend them to anyone.

Pros: Very good experience

.

My husband and I have lived in the area for 9 + years and have trusted several mechanics/garages with our cars only to be disappointed time and time again. Luckily, we found Barrett and Holley and could not be more satisfied with the care and customer service we have received. They are very friendly, honest, and affordable. Finally, we have found a car care specialist we can trust........what a relief! We take all three of our Toyotas to Barrett Auto Care and recommend them to our family and friends. I only wish I could give them more than a 5 star rating!

5
★★★★★

My husband and I have lived in the area for 9 + years and have trusted several mechanics/garages with our cars only to be disappointed time and time again. Luckily, we found Barrett and Holley and could not be more satisfied with the care and customer service we have received. They are very friendly, honest, and affordable. Finally, we have found a car care specialist we can trust........what a relief! We take all three of our Toyotas to Barrett Auto Care and recommend them to our family and friends. I only wish I could give them more than a 5 star rating!

Pros: Honest, Trustworthy, Outstanding Customer Service

Cons: Absolutely NONE

.

Barrett Auto Repair is definitely going to be my choice for auto repairs from now on. They specialize in Toyota and Honda, but when I called about my 2002 Jeep Grand Cherokee they were willing to take a look. We had gotten a really high over-the-phone estimate from the local Jeep Dealer, and another high one from another repair shop, in person. My husband had called Holley at Barrett Auto Care and talked to her on the phone, and since she seemed so caring about the whole issue, we paid the other guy for his estimate, thanked him for his time, and drove on over to Barrett. They didn't give us any false hopes - they said they'd let us know exactly what they could do due to the fact that it's a vehicle type that they don't typically work on. And...they did.

Holley and Barrett were also nice enough to break it down for us - to only fix what HAD to be fixed at the time...and not fix the things we couldn't afford to fix that were minor and not going to cause any damage. We're gonna go in throughout the year (or attempt to) to get the other things fixed (as we can afford to).

I've never dealt with two nicer people, especially in the Auto Repair business. They are very honest and warm and friendly. You really can't go wrong with Barrett Auto Care!

5
★★★★★

Barrett Auto Repair is definitely going to be my choice for auto repairs from now on. They specialize in Toyota and Honda, but when I called about my 2002 Jeep Grand Cherokee they were willing to take a look. We had gotten a really high over-the-phone estimate from the local Jeep Dealer, and another high one from another repair shop, in person. My husband had called Holley at Barrett Auto Care and talked to her on the phone, and since she seemed so caring about the whole issue, we paid the other guy for his estimate, thanked him for his time, and drove on over to Barrett. They didn't give us any false hopes - they said they'd let us know exactly what they could do due to the fact that it's a vehicle type that they don't typically work on. And...they did.

Holley and Barrett were also nice enough to break it down for us - to only fix what HAD to be fixed at the time...and not fix the things we couldn't afford to fix that were minor and not going to cause any damage. We're gonna go in throughout the year (or attempt to) to get the other things fixed (as we can afford to).

I've never dealt with two nicer people, especially in the Auto Repair business. They are very honest and warm and friendly. You really can't go wrong with Barrett Auto Care!

Pros: They get the job done well and won't do more work than you can afford

Cons: Absolutely NONE.

.

Barrett Auto Care is top-notch, no doubt about it.

I took my 1995 Mazda MX-6 to Barrett Auto Care with a busted transmission. This husband and wife duo could not have been more helpful. All of my correspondence, whether in person, via phone, or email, was answered in a warm and forthcoming manner.

The service on my vehicle was well done, they found a way to save me some money on a quality part, and the labor cost was very reasonable. Barrett himself even stayed a little later one evening so I could come after work and test drive the car. THEN, he drove me home when he determined that there was a little more he could do to get the car running smoother.

In short, the folks at Barrett Auto Care did more than the minimum required to help me out. I will certainly continue to take my car to these exceptional people for any service needed.

5
★★★★★

Barrett Auto Care is top-notch, no doubt about it.

I took my 1995 Mazda MX-6 to Barrett Auto Care with a busted transmission. This husband and wife duo could not have been more helpful. All of my correspondence, whether in person, via phone, or email, was answered in a warm and forthcoming manner.

The service on my vehicle was well done, they found a way to save me some money on a quality part, and the labor cost was very reasonable. Barrett himself even stayed a little later one evening so I could come after work and test drive the car. THEN, he drove me home when he determined that there was a little more he could do to get the car running smoother.

In short, the folks at Barrett Auto Care did more than the minimum required to help me out. I will certainly continue to take my car to these exceptional people for any service needed.

.

This repair shop is honest and fair. They will get you back on the road in as little time as possible. Friendly and great to do business with. We would highly recommend them.

5
★★★★★

This repair shop is honest and fair. They will get you back on the road in as little time as possible. Friendly and great to do business with. We would highly recommend them.

Pros: Honest, Reliable, Hard Working

.

Not a place recommended for domestic vehicles as they appear to be clearly inexperienced with fixing them. Contact me to get my long saga. Basically, they didn't know how to perform a relatively simple repair on my truck and let me on the road in a condition that could have caused engine damage (or maybe already did). They weren't upfront about their lack of experience (but admitted it after I asked them straight out) and refused to make a partial refund so that I could take it to a place that will fix it right - they insisted on continuing to work on my vehicle even though they had already messed it up badly. I drove the truck to work and it started to ping really badly at part throttle, making it where I couldn't maintain 60mph on the highway without the truck sounding like a can of marbles. I panicked and took it to the dealer who was able to work on it the same day. Here is what they found:
- Intake gaskets were replaced but they are causing vacuum leaks in the engine.
- Tube was left off the DPFE sensor, which led to one of the check-engine conditions.
- The sensor was not installed properly, which caused the engine timing issues and led to the generation of the second check-engine light code.
- Since the dealer was going to have to go in to fix their bad workmanship, I was going to have to pay again to have the entire procedure re-done, to the tune of $700.
- In summary, I am out 200 for the rental + 700 for the repair with nothing to show for it. Basically, the dealer will charge me the same amount of money + another set of rentals to get my truck running right.

I feel pretty bad generating the first negative review for these people but they certainly did not work well for me at all. I wish I hadn't taken my truck there - I only did so based on the reviews on this site so far. I hope my review can save some other poor soul from making the same mistake that I made.

1
★☆☆☆☆

Not a place recommended for domestic vehicles as they appear to be clearly inexperienced with fixing them. Contact me to get my long saga. Basically, they didn't know how to perform a relatively simple repair on my truck and let me on the road in a condition that could have caused engine damage (or maybe already did). They weren't upfront about their lack of experience (but admitted it after I asked them straight out) and refused to make a partial refund so that I could take it to a place that will fix it right - they insisted on continuing to work on my vehicle even though they had already messed it up badly. I drove the truck to work and it started to ping really badly at part throttle, making it where I couldn't maintain 60mph on the highway without the truck sounding like a can of marbles. I panicked and took it to the dealer who was able to work on it the same day. Here is what they found:
- Intake gaskets were replaced but they are causing vacuum leaks in the engine.
- Tube was left off the DPFE sensor, which led to one of the check-engine conditions.
- The sensor was not installed properly, which caused the engine timing issues and led to the generation of the second check-engine light code.
- Since the dealer was going to have to go in to fix their bad workmanship, I was going to have to pay again to have the entire procedure re-done, to the tune of $700.
- In summary, I am out 200 for the rental + 700 for the repair with nothing to show for it. Basically, the dealer will charge me the same amount of money + another set of rentals to get my truck running right.

I feel pretty bad generating the first negative review for these people but they certainly did not work well for me at all. I wish I hadn't taken my truck there - I only did so based on the reviews on this site so far. I hope my review can save some other poor soul from making the same mistake that I made.

Pros: Good communications skills, appears to be a family run business

Cons: Don't seem to have experience with domestic vehicles, refused to make things right

.

Holley and Barrett are wonderful! Other businesses could learn a thing or two from Barrett Auto Care. The quality care that I have received from them has by far surpassed any other experience (not just with auto companies). ***Exceptional*** Now if they would only expand into home repairs.

5
★★★★★

Holley and Barrett are wonderful! Other businesses could learn a thing or two from Barrett Auto Care. The quality care that I have received from them has by far surpassed any other experience (not just with auto companies). ***Exceptional*** Now if they would only expand into home repairs.

Pros: Ethical, Dependable, Outstanding Customer Service, Impeccable Work

.

Outstanding customer service from the start. All my questions were answered in detail and very promptly. Holley and Barrett provided guidance on if we should proceed with the repairs and the which ones were most important based on our budget. Many times the auto repair shops explain the repairs using technical lingo that only others in the industry can understand. Barrett Automotive gives you a honest assessment in words you can understand. You do not find this many places in Austin. There is a reason they are Highly Recommended. I usually only take the time to warn people if there is a business not worth going to, so Barrett Automotive made a huge positive first impression. They have earned all my business going forward.

5
★★★★★

Outstanding customer service from the start. All my questions were answered in detail and very promptly. Holley and Barrett provided guidance on if we should proceed with the repairs and the which ones were most important based on our budget. Many times the auto repair shops explain the repairs using technical lingo that only others in the industry can understand. Barrett Automotive gives you a honest assessment in words you can understand. You do not find this many places in Austin. There is a reason they are Highly Recommended. I usually only take the time to warn people if there is a business not worth going to, so Barrett Automotive made a huge positive first impression. They have earned all my business going forward.

Pros: Honest, Friendly, and Fair

Cons: None

.

Being new to town, I was apprehensive about finding a mechanic to work on my truck when I noticed something awry. After thoroughly researching my options on the internet, I settled on Barrett Auto Care due to its positive reviews and feedback. Also being a student, it was difficult to schedule a time to bring in my truck, but they were very flexible and worked hard to find a time that was convenient for me. Once the parts arrived at the shop (from the manufacturer), the labor time was negligible and I had my truck back in working order very promptly. I still haven't had any problems and I am very content with Barrett Auto Care's service.

5
★★★★★

Being new to town, I was apprehensive about finding a mechanic to work on my truck when I noticed something awry. After thoroughly researching my options on the internet, I settled on Barrett Auto Care due to its positive reviews and feedback. Also being a student, it was difficult to schedule a time to bring in my truck, but they were very flexible and worked hard to find a time that was convenient for me. Once the parts arrived at the shop (from the manufacturer), the labor time was negligible and I had my truck back in working order very promptly. I still haven't had any problems and I am very content with Barrett Auto Care's service.

Pros: Honest, quick service

Cons: If anything, labor cost is slightly higher than I expected, but they also don't mark up the prices of the parts used. This, however, isn't very significant and I still recommend BAC

.

My wife and I moved to Austin in June and as you know trusting your auto to a new mechanic is risky. However, you won't have that worry with Barret and Holley - owners of Barrett Auto Care. I heard about them from a neighboring tenant in my apartment complex, but wasn't sure I remembered the name correctly. Even if I got the name incorrect, I found the right company. I've received professional and friendly service, and free recommendations from them about auto care, Barrett is willing to take the time, like a good Doctor should, to discuss the situation with me and give me his "honest" advise. If he doesn't know what's wrong and can't fix he problem he'll tell you. He won't do more than you ask and he won't do more than he needs to. At least that was my first time experience with him.

5
★★★★★

My wife and I moved to Austin in June and as you know trusting your auto to a new mechanic is risky. However, you won't have that worry with Barret and Holley - owners of Barrett Auto Care. I heard about them from a neighboring tenant in my apartment complex, but wasn't sure I remembered the name correctly. Even if I got the name incorrect, I found the right company. I've received professional and friendly service, and free recommendations from them about auto care, Barrett is willing to take the time, like a good Doctor should, to discuss the situation with me and give me his "honest" advise. If he doesn't know what's wrong and can't fix he problem he'll tell you. He won't do more than you ask and he won't do more than he needs to. At least that was my first time experience with him.

Pros: Excellent and honest service

.

Being new to the area I was looking for a mechanic for my car and from the other reviews on this site Barrett's sounded like a place that I could trust. The location is also close. I had a great experience and they provided great customer service, will definitely bring my car there again.

5
★★★★★

Being new to the area I was looking for a mechanic for my car and from the other reviews on this site Barrett's sounded like a place that I could trust. The location is also close. I had a great experience and they provided great customer service, will definitely bring my car there again.

.

If you are looking for a trustworthy, honest, hardworking auto mechanic, you need not look any further than Barrett Auto Care. The folks there are friendly, knowledgable and really ready to assist you with all of your auto maintenance, whether it is scheduled maintenance, of an unexpected repair. If you are looking for an honest auto repair shop that demonstrates integrity in every aspect of how they do business, than I recommend that you take the time to contact Barrett Auto Care first when choosing an Auto repair shop!
I take my late model Toyota to Barrett for all of its repairs needs.

5
★★★★★

If you are looking for a trustworthy, honest, hardworking auto mechanic, you need not look any further than Barrett Auto Care. The folks there are friendly, knowledgable and really ready to assist you with all of your auto maintenance, whether it is scheduled maintenance, of an unexpected repair. If you are looking for an honest auto repair shop that demonstrates integrity in every aspect of how they do business, than I recommend that you take the time to contact Barrett Auto Care first when choosing an Auto repair shop!
I take my late model Toyota to Barrett for all of its repairs needs.

Pros: Always cheerful honest service by everyone at Barrett Auto Care.

.

I found Barrett Auto Care to be extremely caring, friendly, and looking for the best interest for you and your vehicle! We moved here from out of state and it is hard to find an auto care company that does great work and has such great customer service! Now we've found that at Barrett Auto Care! Thanks!

5
★★★★★

I found Barrett Auto Care to be extremely caring, friendly, and looking for the best interest for you and your vehicle! We moved here from out of state and it is hard to find an auto care company that does great work and has such great customer service! Now we've found that at Barrett Auto Care! Thanks!

.

They really went out of their way to make sure we got our car fixed and could pick it up. Holly is extremely pleasant to work with.

5
★★★★★

They really went out of their way to make sure we got our car fixed and could pick it up. Holly is extremely pleasant to work with.

.

I have been taking my vehicles to Barrett for 10+ years. Once you have found an honest mechanic you better hang on. I have also used Barrett's service to look over used cars I have purchased in the last 2 years and both times his recommendations have been spot on. You won't be disappointed. Service with a smile and honesty is what they are about.

5
★★★★★

I have been taking my vehicles to Barrett for 10+ years. Once you have found an honest mechanic you better hang on. I have also used Barrett's service to look over used cars I have purchased in the last 2 years and both times his recommendations have been spot on. You won't be disappointed. Service with a smile and honesty is what they are about.

.

The friendliest people I know in the business. They do wonderful work at a wonderful price. It is good to know there are people in Austin that you can TRUST with your car. I would recommend them to anyone. Thank you both so much for your service!

5
★★★★★

The friendliest people I know in the business. They do wonderful work at a wonderful price. It is good to know there are people in Austin that you can TRUST with your car. I would recommend them to anyone. Thank you both so much for your service!

.

What can one say about Barrett, Holly and Barrett's Auto Care? This is unequivocally a very professional and friendly run family business which provides quality customer and product service. They definitely enjoy working with people and have a great attitude. You can rely and trust what they say and expect them to keep you apprised in the event they come across a possible problem which may affect your safety or your automobile.

5
★★★★★

What can one say about Barrett, Holly and Barrett's Auto Care? This is unequivocally a very professional and friendly run family business which provides quality customer and product service. They definitely enjoy working with people and have a great attitude. You can rely and trust what they say and expect them to keep you apprised in the event they come across a possible problem which may affect your safety or your automobile.

.

I am a college student who has been living in Austin for going on 4 years now, and every time I have car trouble my family and I are met with the same dread of finding a mechanic who is not going to take advantage of a 20 something year old girl. We really got lucky finding the Barretts! They took care of me like I was their own daughter. They helped me find out information about my extended warranty, talked to my parents on the phone without the least bit of annoyance in their voices, and even waited to begin working on my car until they were absolutely positive my car problem couldn't be fixed by the dealership for free under my warranty. They were able to explain to me what was wrong with my car in a way that I could understand, and were very personable! My family and I strongly recommend them!

5
★★★★★

I am a college student who has been living in Austin for going on 4 years now, and every time I have car trouble my family and I are met with the same dread of finding a mechanic who is not going to take advantage of a 20 something year old girl. We really got lucky finding the Barretts! They took care of me like I was their own daughter. They helped me find out information about my extended warranty, talked to my parents on the phone without the least bit of annoyance in their voices, and even waited to begin working on my car until they were absolutely positive my car problem couldn't be fixed by the dealership for free under my warranty. They were able to explain to me what was wrong with my car in a way that I could understand, and were very personable! My family and I strongly recommend them!

.

Barrett Auto Care is wonderful - honest - thoughtful. Service is completed in timely fashion AND the quality of service is outstanding. We have been going to Barrett for approximately 7 years.
If you want superior car work done go see Holly and Barrett. Their the best auto care in TEXAS!

Ralph Back & Family

5
★★★★★

Barrett Auto Care is wonderful - honest - thoughtful. Service is completed in timely fashion AND the quality of service is outstanding. We have been going to Barrett for approximately 7 years.
If you want superior car work done go see Holly and Barrett. Their the best auto care in TEXAS!

Ralph Back & Family

.

I had a lot of brake problems with my civic, so I was poking around on the internet for a new place. I was happy to find a place close to work with such great reviews. I was found that all of the reviews were true and that the service was great. I definitely plan to go back to them for my check ups on my car and hope they will keep me running into the 200,000s!

5
★★★★★

I had a lot of brake problems with my civic, so I was poking around on the internet for a new place. I was happy to find a place close to work with such great reviews. I was found that all of the reviews were true and that the service was great. I definitely plan to go back to them for my check ups on my car and hope they will keep me running into the 200,000s!

Pros: Great service, fair pricing, great staff

Cons: None

.

Barrett and Holly are the friendlist people to deal with and you can trust them. They will not steer you wrong. They look out for your best interest and your budget. Highly recommend them for any auto needs.

5
★★★★★

Barrett and Holly are the friendlist people to deal with and you can trust them. They will not steer you wrong. They look out for your best interest and your budget. Highly recommend them for any auto needs.

Pros: Trustworthy

.

NEEDED TO GET OUT OF TOWN AT THE LAST MINUTE - NOTICED MY DRIVING BELTS WOULD HAVE TO BE REPLACED ASAP. I SEARCHED FOR HIGHLY RATED AUTO CARE IN AUSTIN & BARRETT AUTO STOOD OUT! I SPOKE WITH THE LOVELY & POLITE, HOLLY, EXPLAINED MY SITUATION & THE WORK I NEEDED DONE. SHE PROMPTLY INVITED ME OVER AND GAVE EXCELLENT DIRECTIONS. BARRETT DIDN'T MISS A BEAT - HE WENT TO WORK ON MY CAR RIGHT AWAY. I KNEW MY CAR NEEDED FURTHER MAINTENANCE, BUT I DIDN'T HAVE THE MONEY TO DO IT ALL THE SAME DAY. NOT A PROBLEM - BARRETT MADE A DETAILED LIST PRIORITIZING EVERYTHING. HE WAS HONEST, RESPECTFUL AND EVEN COMPLIMENTARY - I WAS COMPLETELY BLOWN AWAY BY HIS PROFESSIONALISM! MEANWHILE, HOLLY & I HAD A GREAT TIME VISITING - TALKING MOVIES, "MONK" AND MORE IN THEIR COMFORTABLE & CHEERY WAITING AREA. I COULDN'T HAVE IMAGINED A BETTER EXPERIENCE - I AM ETERNALLY GRATEFUL!

5
★★★★★

NEEDED TO GET OUT OF TOWN AT THE LAST MINUTE - NOTICED MY DRIVING BELTS WOULD HAVE TO BE REPLACED ASAP. I SEARCHED FOR HIGHLY RATED AUTO CARE IN AUSTIN & BARRETT AUTO STOOD OUT! I SPOKE WITH THE LOVELY & POLITE, HOLLY, EXPLAINED MY SITUATION & THE WORK I NEEDED DONE. SHE PROMPTLY INVITED ME OVER AND GAVE EXCELLENT DIRECTIONS. BARRETT DIDN'T MISS A BEAT - HE WENT TO WORK ON MY CAR RIGHT AWAY. I KNEW MY CAR NEEDED FURTHER MAINTENANCE, BUT I DIDN'T HAVE THE MONEY TO DO IT ALL THE SAME DAY. NOT A PROBLEM - BARRETT MADE A DETAILED LIST PRIORITIZING EVERYTHING. HE WAS HONEST, RESPECTFUL AND EVEN COMPLIMENTARY - I WAS COMPLETELY BLOWN AWAY BY HIS PROFESSIONALISM! MEANWHILE, HOLLY & I HAD A GREAT TIME VISITING - TALKING MOVIES, "MONK" AND MORE IN THEIR COMFORTABLE & CHEERY WAITING AREA. I COULDN'T HAVE IMAGINED A BETTER EXPERIENCE - I AM ETERNALLY GRATEFUL!

.

I just wanted to thank you both. I needed someone to take care of my vehicle and you guys went over and beyond for me! I have never met a mechanic who I can trust and respect. I'm sending all my friends and family to Barrett Auto Care. Thanks a million.

5
★★★★★

I just wanted to thank you both. I needed someone to take care of my vehicle and you guys went over and beyond for me! I have never met a mechanic who I can trust and respect. I'm sending all my friends and family to Barrett Auto Care. Thanks a million.

.

I'm a UT alumni that just moved back to Austin with his fiance driving around his old college Accord. As expected, I ran into some problems with my care last week and found Barrett Auto Care on the web. Based on the location, current reviews, and briefly speaking to Holly (co-owner) earlier this week, I was surprised/shocked at the customer service provided in the initial discussion. I don't like to bore people with details but if you're reading this review, you're obviously considering taking your car to them. They took my car in at 7:30 Friday morning, called me back within a few hours to let me know that I was having a tire shake due to a soon-to-be blown out tire. As good faith, they put my spare tire on, researched the maker of my previous tires and took my care to a local tire vendor all because I was without a vehicle for the time being. First impressions go a long way and I highly advise you to take your car to this business and encounter the true definition of customer service yourself.

5
★★★★★

I'm a UT alumni that just moved back to Austin with his fiance driving around his old college Accord. As expected, I ran into some problems with my care last week and found Barrett Auto Care on the web. Based on the location, current reviews, and briefly speaking to Holly (co-owner) earlier this week, I was surprised/shocked at the customer service provided in the initial discussion. I don't like to bore people with details but if you're reading this review, you're obviously considering taking your car to them. They took my car in at 7:30 Friday morning, called me back within a few hours to let me know that I was having a tire shake due to a soon-to-be blown out tire. As good faith, they put my spare tire on, researched the maker of my previous tires and took my care to a local tire vendor all because I was without a vehicle for the time being. First impressions go a long way and I highly advise you to take your car to this business and encounter the true definition of customer service yourself.

Pros: Good work and service all around

Cons: none

.

Barrett Auto Care is the place to go! I'm new to Austin and couldn't find an honest place to get my service done until I found Barrett. Holly is extremely helpful and friendly and the work on my car was completed in a timely fashion and the car working better than ever! If the quality of service and the superior knowledge isn't enough...they give away pink pens!

5
★★★★★

Barrett Auto Care is the place to go! I'm new to Austin and couldn't find an honest place to get my service done until I found Barrett. Holly is extremely helpful and friendly and the work on my car was completed in a timely fashion and the car working better than ever! If the quality of service and the superior knowledge isn't enough...they give away pink pens!

.

I am a single mom and have been "taken for a ride" with previous auto repair shops. I was so frustrated with dishonest mechanics that I had considered trading my car for a bicycle (!) Holley and Barrett came highly recommended to me by a mutual friend when it came time to service my Acura. The work performed was indeed proficient as Barrett is a master of his trade. My car was fine tuned to excellent running condition in a very timely manner and at a lower cost than what my previous mechanic would have charged (taken me) for.

Finally, I now have a trustworthy, honest mechanic with the utmost emphasis on integrity and treating others as they would want to be treated. A rare find and a true gem in the relm of auto mechanics. I would never take my car anywhere else and have recommended them to my friends and family. Holley is a "joy" to deal with. She geniunely cares about the needs of her customers and makes the entire process a pleasurable experience. Thanks to you guys, I won't be trading for a bike afterall! Keep up the great work!

5
★★★★★

I am a single mom and have been "taken for a ride" with previous auto repair shops. I was so frustrated with dishonest mechanics that I had considered trading my car for a bicycle (!) Holley and Barrett came highly recommended to me by a mutual friend when it came time to service my Acura. The work performed was indeed proficient as Barrett is a master of his trade. My car was fine tuned to excellent running condition in a very timely manner and at a lower cost than what my previous mechanic would have charged (taken me) for.

Finally, I now have a trustworthy, honest mechanic with the utmost emphasis on integrity and treating others as they would want to be treated. A rare find and a true gem in the relm of auto mechanics. I would never take my car anywhere else and have recommended them to my friends and family. Holley is a "joy" to deal with. She geniunely cares about the needs of her customers and makes the entire process a pleasurable experience. Thanks to you guys, I won't be trading for a bike afterall! Keep up the great work!

Pros: Excellent Service

Cons: None

.

I took my 97 Toyota to Barrett Auto Care, based on the other reviews on this site. It is all true. Barrett and Holly both take the time to make sure you really understand what your car needs and why. My truck was broken into last autumn and Barrett fixed the wiring harness along with the issues I was having all for the cost of the $4 part. He spent extra time on my calipers without charging me. I think he really does treat your car as if it were his. I was convinced I needed a clutch, but Barrett replaced the bushing instead. It was a much more inexpensive repair, and my truck drive is driving great. Holly is wonderful, very funny and very quick. She especially impressed my with her honesty. When she wasn't completely sure of something, she said so, then confirmed it and called me back. I live in 78704 and dread driving on I35, but I won't take my car anywhere else now.
Oh, and where else will you get to see your mechanic in surgeons gloves?

5
★★★★★

I took my 97 Toyota to Barrett Auto Care, based on the other reviews on this site. It is all true. Barrett and Holly both take the time to make sure you really understand what your car needs and why. My truck was broken into last autumn and Barrett fixed the wiring harness along with the issues I was having all for the cost of the $4 part. He spent extra time on my calipers without charging me. I think he really does treat your car as if it were his. I was convinced I needed a clutch, but Barrett replaced the bushing instead. It was a much more inexpensive repair, and my truck drive is driving great. Holly is wonderful, very funny and very quick. She especially impressed my with her honesty. When she wasn't completely sure of something, she said so, then confirmed it and called me back. I live in 78704 and dread driving on I35, but I won't take my car anywhere else now.
Oh, and where else will you get to see your mechanic in surgeons gloves?

.

Excellent customer service and superior work done on my car - I've finally found an auto shop that I totally trust for honesty on estimates and repairs. My Toyota Corolla was purring when I left Barrett's Auto.

5
★★★★★

Excellent customer service and superior work done on my car - I've finally found an auto shop that I totally trust for honesty on estimates and repairs. My Toyota Corolla was purring when I left Barrett's Auto.

Pros: Excellent work done within timeframe given by Barrett Auto.

Cons: None

.

Any person in need of auto repair need only know Barrett Kitchen at Barrett Auto Care. Barrett has provided repair service for my vehicles since 1998. I can personally vouch for his expert knowledge as a mechanic, unsurpassed professional integrity and service of the highest order. Barrett is the only mechanic in Austin that I will permit to work on my vehicles.

5
★★★★★

Any person in need of auto repair need only know Barrett Kitchen at Barrett Auto Care. Barrett has provided repair service for my vehicles since 1998. I can personally vouch for his expert knowledge as a mechanic, unsurpassed professional integrity and service of the highest order. Barrett is the only mechanic in Austin that I will permit to work on my vehicles.

.

My daughter's 2002 Accord was in dire need of some repairs ( no working windows, broken trunk latch, bad rear brakes, and a tune up). I contacted Holly over the phone, and we scheduled a Friday morning repair date. Within 10 minutes of looking for the window motor problems, a disconnected wire was discovered. Reconnected--NO CHARGE! Holly went over the service that was needed to put the car back in great running condition, and assured it would be ready early afternoon. IT WAS! Not at dealer repair prices, either! I arranged payment over the phone with Holly to save me the ride up north.
Barrett's Auto is a great place to get excellent service at very reasonable prices. They are truly a credit to the auto repair industry!

5
★★★★★

My daughter's 2002 Accord was in dire need of some repairs ( no working windows, broken trunk latch, bad rear brakes, and a tune up). I contacted Holly over the phone, and we scheduled a Friday morning repair date. Within 10 minutes of looking for the window motor problems, a disconnected wire was discovered. Reconnected--NO CHARGE! Holly went over the service that was needed to put the car back in great running condition, and assured it would be ready early afternoon. IT WAS! Not at dealer repair prices, either! I arranged payment over the phone with Holly to save me the ride up north.
Barrett's Auto is a great place to get excellent service at very reasonable prices. They are truly a credit to the auto repair industry!

Pros: Excellent Work, Friendly Atmosphere, Reasonable Prices

.

I am writing to tell you how great your service was! I got stranded at
work because my car wouldn't start, then I called AAA and they gave me the
run around and tried to overcharge me. It was very frustrating, but as soon
as I called you guys, the frustration just melted away.

You got my car towed into your shop and diagnosed very quicky. You got
the parts in, did the labor fast, and the parts and labor were cheap as
well! You even came and picked me up, so I didn't have to take a cab.

Whenever I need any auto work here in Austin, I'll be coming to you
guys. Also, I'm going to tell all my friends about your hard work, quick
service and fair prices.

5
★★★★★

I am writing to tell you how great your service was! I got stranded at
work because my car wouldn't start, then I called AAA and they gave me the
run around and tried to overcharge me. It was very frustrating, but as soon
as I called you guys, the frustration just melted away.

You got my car towed into your shop and diagnosed very quicky. You got
the parts in, did the labor fast, and the parts and labor were cheap as
well! You even came and picked me up, so I didn't have to take a cab.

Whenever I need any auto work here in Austin, I'll be coming to you
guys. Also, I'm going to tell all my friends about your hard work, quick
service and fair prices.

.

I had Barrett do some work on my brakes. I was really worried that my rotors were in bad shape. After looking at them he showed me what all needed to be replaced and was able to save me some money ! As it turns out, my rotors were fine and the pads just were due for replacement. He also took the time to show me some areas that can get hung up on the calipers and what he did to help prevent that, which in turns prevents premature wear.

He is a very straightforward and honest person and I trust what he's done. He doesn't seem to be one out to just make a buck, rather someone who wants to make sure you're driving a safe and reliable vehicle.

5
★★★★★

I had Barrett do some work on my brakes. I was really worried that my rotors were in bad shape. After looking at them he showed me what all needed to be replaced and was able to save me some money ! As it turns out, my rotors were fine and the pads just were due for replacement. He also took the time to show me some areas that can get hung up on the calipers and what he did to help prevent that, which in turns prevents premature wear.

He is a very straightforward and honest person and I trust what he's done. He doesn't seem to be one out to just make a buck, rather someone who wants to make sure you're driving a safe and reliable vehicle.

.

My vehicles have been "under the care" of Barrett Kitchen for many
years. He is honest, and he handles each vehicle as he would his own.
If you are looking for the highest quality car care, give Barrett a
call.

5
★★★★★

My vehicles have been "under the care" of Barrett Kitchen for many
years. He is honest, and he handles each vehicle as he would his own.
If you are looking for the highest quality car care, give Barrett a
call.

.

I moved to the Austin area from Florida in 1986. I owned my first Toyota, a minivan and you all worked on it. Since that time I have owned a Corolla and seven Camry's. What I really like about your business is that you do outstanding work, only fix what is necessary, and make recommendations if you find anything else that needs attention. Your rates are reasonable and you fix it right the first time. I drive 360 miles to Austin from the Rio Grande valley to have you work on my cars. I still change my own oil though. I just can't let that one go. (old drag racing days and all). I brag to my friends and customers about your shop. I believe in loyalty and a true professional mechanic. Keep up the good work< I know we can count on you.

5
★★★★★

I moved to the Austin area from Florida in 1986. I owned my first Toyota, a minivan and you all worked on it. Since that time I have owned a Corolla and seven Camry's. What I really like about your business is that you do outstanding work, only fix what is necessary, and make recommendations if you find anything else that needs attention. Your rates are reasonable and you fix it right the first time. I drive 360 miles to Austin from the Rio Grande valley to have you work on my cars. I still change my own oil though. I just can't let that one go. (old drag racing days and all). I brag to my friends and customers about your shop. I believe in loyalty and a true professional mechanic. Keep up the good work< I know we can count on you.

.

Hi, I have been very happy with the service at Barrett Auto Care has given in the past. He is a very good mechanic. I have friends who use Barrett as there mechanic also. He is very helpful and Holley is right there to lend any assistance in your car needs. They are very fair it is scary as a women to go and have your car worked on but, they make you feel very comfortable. So hurry on down to Barrett Auto Care for all of your car needs.

5
★★★★★

Hi, I have been very happy with the service at Barrett Auto Care has given in the past. He is a very good mechanic. I have friends who use Barrett as there mechanic also. He is very helpful and Holley is right there to lend any assistance in your car needs. They are very fair it is scary as a women to go and have your car worked on but, they make you feel very comfortable. So hurry on down to Barrett Auto Care for all of your car needs.

.

Great service and very knowledgeable?you never know who you can trust in the automotive business, but Barrett and Holley are honest and affordable and will never ?steer? you wrong! Thanks for a wonderful experience!

5
★★★★★

Great service and very knowledgeable?you never know who you can trust in the automotive business, but Barrett and Holley are honest and affordable and will never ?steer? you wrong! Thanks for a wonderful experience!

Editorial from

A local service shop specializing in Honda and Toyota repairs and maintenance for cars, trucks, and SUVs.

Similar Nearby

Similar Nearby

  1. 1
    Integrity Automotive
    1% ★☆☆☆☆ 1 review
    0.01 mi
  2. 2
    1.00 mi