Duncan & Boyd Jewelers

★★★★★
Austin's Jewelry Store
  • 3663 Bee Caves Rd Ste 4h

    West Lake Hills, TX 78746

    Cross street: Westbank Drive

    Map & Directions
  • 512-371-7824

About Duncan & Boyd Jewelers

Categories
Hours
Mon - Sat. Closed Sunday
Special Offer
Birthday Present to You!

Shopping

Shopping
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When my old Westlake jewler went out of business, I was in need of a reliable jeweler to maintain my nice swiss-made watches and wedding ring. Not only have they had timely turnaround on my existing pieces, but I've also bought two new watches from them and have been very pleased with their warranty work. Unlike a big store sale, they stand behind their pieces when something goes wrong! Always friendly service, even when you are'nt buying. They even have given me a free estimate on a diamond I wanted to sell. You get the feeling that Kathryn and the other sales staff are committed to this community for a long time to come.

2
★★★★★

When my old Westlake jewler went out of business, I was in need of a reliable jeweler to maintain my nice swiss-made watches and wedding ring. Not only have they had timely turnaround on my existing pieces, but I've also bought two new watches from them and have been very pleased with their warranty work. Unlike a big store sale, they stand behind their pieces when something goes wrong! Always friendly service, even when you are'nt buying. They even have given me a free estimate on a diamond I wanted to sell. You get the feeling that Kathryn and the other sales staff are committed to this community for a long time to come.

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When I moved to Austin 2 years ago I was nervous about finding a new jeweler since I have found many to be pushy and a bit snooty in the past. I was not in the market for jewelry at the time, but for jewelry and watch repair. Once I walked into Duncan and Boyd I knew I had found the right place for me. Not only are the staff super helpful and friendly, but I never felt pushed or pressured to make a purchase. I have always felt that they have given me the same amount of attention and help as anyone else in there making a big purchase. No matter what my needs have been, they have never been too small for them to handle. Once I am in the market for another gorgeous piece of jewelry, i know where I will be going!

2
★★★★★

When I moved to Austin 2 years ago I was nervous about finding a new jeweler since I have found many to be pushy and a bit snooty in the past. I was not in the market for jewelry at the time, but for jewelry and watch repair. Once I walked into Duncan and Boyd I knew I had found the right place for me. Not only are the staff super helpful and friendly, but I never felt pushed or pressured to make a purchase. I have always felt that they have given me the same amount of attention and help as anyone else in there making a big purchase. No matter what my needs have been, they have never been too small for them to handle. Once I am in the market for another gorgeous piece of jewelry, i know where I will be going!

.

I had looked at several places in Austin when looking for my engagement ring. My fiancee fell in love with a particular line of bridal jewelery that would only work with a different jeweler so I was forced to go through them even though I had a much, much better experience with Duncan & Boyd. They were not pushy and offered a great deal of information and help without seeming dead set on making a sale.

The jeweler I went through declared bankruptcy one week before I was suppose to be shipped the ring. In a panic, I contacted Duncan & Boyd, and they physically picked up the diamond I bought at a different jeweler, contacted the company making my ring, and saw that everything would arrive on time. I would not be currently engaged if it were not for the fine people at Duncan & Boyd. They went beyond what was necessary and I didn't even originally go through them to purchase my ring. I would not even think twice if someone asked where to look for engagement rings.

By far the best experience I have had ever buying something of this importance. Go now and talk to Miriam.

2
★★★★★

I had looked at several places in Austin when looking for my engagement ring. My fiancee fell in love with a particular line of bridal jewelery that would only work with a different jeweler so I was forced to go through them even though I had a much, much better experience with Duncan & Boyd. They were not pushy and offered a great deal of information and help without seeming dead set on making a sale.

The jeweler I went through declared bankruptcy one week before I was suppose to be shipped the ring. In a panic, I contacted Duncan & Boyd, and they physically picked up the diamond I bought at a different jeweler, contacted the company making my ring, and saw that everything would arrive on time. I would not be currently engaged if it were not for the fine people at Duncan & Boyd. They went beyond what was necessary and I didn't even originally go through them to purchase my ring. I would not even think twice if someone asked where to look for engagement rings.

By far the best experience I have had ever buying something of this importance. Go now and talk to Miriam.

.

Great experience buying an engagement ring from D&B. I went in with a very general idea of what I wanted and the staff was able to answer all my questions and I ended up with the perfect ring.

2
★★★★★

Great experience buying an engagement ring from D&B. I went in with a very general idea of what I wanted and the staff was able to answer all my questions and I ended up with the perfect ring.

Pros: Excellent service, Very knowledgable staff

Cons: N/A

.

The professionalism and the product far exceeds any store I have visited in Austin. Duncan & Boyd will make you feel comfortable regardless of what piece of jewelry you are searching for. They are knowledgeable and truly care about the client and helping them pick out that special something.

2
★★★★★

The professionalism and the product far exceeds any store I have visited in Austin. Duncan & Boyd will make you feel comfortable regardless of what piece of jewelry you are searching for. They are knowledgeable and truly care about the client and helping them pick out that special something.

.

When you need personal service and a wonderful selection of the finest jewelry, look no further than Duncan & Boyd. Be sure to ask for Andrew - he was great in helping me find the perfect engagement ring.

2
★★★★★

When you need personal service and a wonderful selection of the finest jewelry, look no further than Duncan & Boyd. Be sure to ask for Andrew - he was great in helping me find the perfect engagement ring.

Pros: Hometown Service

Cons: N/A

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This is our preferred store for fine jewelry in Austin. Excellent customer service; they are willing to go out of their way to make sure you are happy with your selection. I thought jewelry shopping would be an intimidating experience until I went to Duncan & Boyd. The warm atmosphere and friendly staff made it all super easy and actually pretty fun! And I ended up with a couple of gorgeous pieces that I love.

2
★★★★★

This is our preferred store for fine jewelry in Austin. Excellent customer service; they are willing to go out of their way to make sure you are happy with your selection. I thought jewelry shopping would be an intimidating experience until I went to Duncan & Boyd. The warm atmosphere and friendly staff made it all super easy and actually pretty fun! And I ended up with a couple of gorgeous pieces that I love.

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D&B is my favorite jewelry store around. Best inventory I've seen and impeccable service! I highly recommend, ask for Andrew!

2
★★★★★

D&B is my favorite jewelry store around. Best inventory I've seen and impeccable service! I highly recommend, ask for Andrew!

.

Great service, always a friendly face and they know what they are talking about regarding fine jewelry. Wonderful to work with.

2
★★★★☆

Great service, always a friendly face and they know what they are talking about regarding fine jewelry. Wonderful to work with.

.

After years of jewelry shopping in Austin, I believe we were overdue for a spot like this. Not only do they have a beautiful showroom and friendly staff, the customer service is excellent - no request is too difficult to manage, plus they can source almost anything one desires.

2
★★★★★

After years of jewelry shopping in Austin, I believe we were overdue for a spot like this. Not only do they have a beautiful showroom and friendly staff, the customer service is excellent - no request is too difficult to manage, plus they can source almost anything one desires.

.

Duncan & Boyd is your one-stop shop for fine jewelry. The staff is super friendly and very knowledgeable; I wouldn?t go elsewhere! The store is beautiful, cozy and warm, which truly makes for a spectacular shopping experience.

2
★★★★★

Duncan & Boyd is your one-stop shop for fine jewelry. The staff is super friendly and very knowledgeable; I wouldn?t go elsewhere! The store is beautiful, cozy and warm, which truly makes for a spectacular shopping experience.

Pros: Centrally located and easy parking. Excellent customer service.

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This is a gorgeous store with a very friendly, informed staff. Beautiful merchandise. Great especially for guys hunting for engagement rings.

2
★★★★★

This is a gorgeous store with a very friendly, informed staff. Beautiful merchandise. Great especially for guys hunting for engagement rings.

.

Duncan & Boyd Jewelers is the only place I will ever shop for the finest jewelry. Fantastic selections, wonderful and friendly service, and an ideal setting make this store truly a gem! They receive my absolute highest recommendation!

2
★★★★★

Duncan & Boyd Jewelers is the only place I will ever shop for the finest jewelry. Fantastic selections, wonderful and friendly service, and an ideal setting make this store truly a gem! They receive my absolute highest recommendation!

.

What a fantastic setting for fine jewelry. Makes shopping much more fun. They have tons of great designs and beautiful pieces in an elegant store. It's a cozy and warm place to shop. The staff was very knowledgeable and personable. They really took an interest in me and made my shopping experience very enjoyable. Definately going back!

2
★★★★★

What a fantastic setting for fine jewelry. Makes shopping much more fun. They have tons of great designs and beautiful pieces in an elegant store. It's a cozy and warm place to shop. The staff was very knowledgeable and personable. They really took an interest in me and made my shopping experience very enjoyable. Definately going back!

Pros: Great products. Location is central and easily accessible.

 

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