Message from Austin Vet Care

Comprehensive Health Care Services for your pet. 24 Hours 512-459-4336
  • 24 Hours Emergency Hospital
  • 2 Locations Central and North
  • Pharmacy, General Medicine

MarkerAustin Vet Care

4 Star Rating - Very good 3 reviews – Review Austin Vet Care

(512) 459-4336

4106 North Lamar
Austin, TX 78756

3 Reviews of Austin Vet Care in Austin

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More of a business than a Vet office  1 Star Rating - Unsatisfactory

I am a college student and can't afford much in the first place, but I know enough to know that Austin Vet Care has repeatedly tried to rip me off and get as much money as they can out of my visits. I assumed for about 6 months that maybe it was just mistakes that they would charge me hundreds of dollars for simple visits and brush off my concerns by saying the only way to know was to run more tests. EVERY time I called in for advice I was told in one sentence that they had no idea what was wrong and I needed to schedule an appointment. They couldn't even take the time to give some advice or help me avoid any potentially unnecessary office visits. Both of my kittens have now had chronic diarrhea for over 6 months and are only getting worse and Austin Vet Care has gotten no where near a diagnosis or shown any empathy for the fact that their condition is worsening. I have to start all over at a new vet now. Not to mention if you get an appointment later in the day (sometimes any time of the day) expect to spend hours there. They take their time and put other emergency appointments in front of you because they are an emergency vet as well. Find someone else, trust me

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Great Place  5 Star Rating - World class

This is the best hospital that I have ever been to with my dog. My dog was so sick last week after getting into the trash and eating lots of junk. I took him there as soon as I saw him vomit and not feeling well at all. He needed to be hospitalized for about 3 days I was told and he came home in 2 days. I had so many questions and the staff there answered every one of them. They were great and so informative from the nice girls up front to all the techs on all the different shifts. In the 2 days my dog was there I met several different doctors and techs and each of them knew what was wrong with my dog. I was amazed with how busy they were and I was still able to visit my dog and get my questions answered. The price is a little high, but for 24 hour care it was worth every penny. I will be back with all my pets.

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i love this place!!!!!!  5 Star Rating - World class

From the minute i walk in to the minute i leave, it is some of the best care i could ever ask for for my dog. All the receptionists are friendly, the technicians are knowledgable and the doctors are just great. Its great knowing that no matter what time, someone is always there if i need them. I can only imagine how hard it may be running a 24 hour animal clinic. I know these people have a big heart and i would recommend them to anyone! Love you guys!!!

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5 Reviews by Citysearch: (read all 8 reviews on Citysearch)

A great veterinary in Austin 5 Star Rating - World class

I saw Dr. Brandes at Austin Vet Care at Metric and felt he took good care of my indoor cat and didn't over-inoculate per my request, example a FVCRP 3-in-1 versus all the 4- and 5-in-1 vaccines which are overkill for an indoor pet, often adversely affecting a cat's immune system. I think Austin Vet Care and Central Park are the only vets that actually offer these vaccines and the others could care less. I appreciated that he took good care of an ear fungus and did follow up on my cat. This vet is reasonably priced. If I could say there was one thing I really liked, it would have to be the *lack* of arrogance so predominant in veterinary care in Austin, Texas.

Pros: All thumbs up
Posted 09/26/08 at 3:36pm

If you're looking for a full service animal hospital - choose this one!! 5 Star Rating - World class

I was looking for a new vet for my awesome new dog Rocco and after asking around town I found this place. It's right across the street from Central Market in Central Austin. The waiting area is nice and large and has a "happy" feel to it. The vet technicians and the vet I worked with was very nice, answered lots of my questions since I was a new dog owner. The receptionists at the front were very nice as well. Everyone seemed to love Rocco as much as I did!!

I also like that they are open 24/7 and I can pick up my prescription refills after work or weekends. Also, if I have an emergency I can take her here and not somewhere were they don't have her history or Dr's he doesn't know.

This place is top notch and we'll keep them as our vet as long as we are in Austin.

Pros: 24/7, Staff, location
Posted 08/11/08 at 10:49am

one of the best 4 Star Rating - Very good

The first time I went to Austin Vet Care after hours clinic on Burnet Rd they did ask for the $500 deposit and I have to admit I thought it was excessive.But the care they took was beyond what I expected. The second time i had to take another kitty there for a several day stay I don't remember being asked for the $500 deposit but I did ask them for an estimate and I did pay it up front which only makes sense. They took excellent care of my kitty and she is now well and back at home. I wouldn't hesitate to recommend them.

Posted 08/08/08 at 7:26pm

Best Vet in the World! 5 Star Rating - World class

I just need to say how much I appreciate and love Dr. Calloway. She has been my primary vet for my 2 special needs dogs for many years. Even after I moved to San Antonio, I could not find a vet I could trust with my babies as much as her. Her bedside manner with animals is truly special.
She has always been honest and eager with any issues my dogs have had, and believe me, they have had a lot!
My little bulldog, Layla, had gone beyond medical help, and I had to make the decision to put Layla down. Dr. Calloway and her staff were very helpful and understanding during this difficult time. I think the entire staff was crying with me, and that did give me a little comfort, knowing that they understood the love of an animal.
I would travel anywhere to have Dr. Calloway take care of one of my animals, she is truly one in a million!
And to address the other people complaining about high bills. Please understand, this is a 24 hour hospital. They employ 24 hour care with a doctor always on staff. This is extremely expensive. Far more expensive than a typical vet office. It is a business, at the end of the day, and although they take great care of the animals, they also must pay the bills! As we all know, good doctors don't come cheap!

Posted 11/16/07 at 8:49am

I Won't Take My Dog Anywhere Else! 5 Star Rating - World class

I have been taking my dog, Otis, to Austin Vet Care at Metric for the past year and I have nothing but positive things to say about the staff, the facility and the care that Otis receives. Each time I walk in Otis and I are greeted with smiling faces and a warm hello. The ladies at the front desk even talk to Otis to make sure he's comfortable in the environment. The first time I had to take Otis in to see the vet was when I thought he had Parvo, a deadly disease to puppies. I was of course emotional and the doctor was very compassionate and let me know exactly what everything meant and the plan of action he was going to take. I felt very educated about what was going on. The second time I took Otis to Austin Vet Care was to get his vaccines. I went on a Wednesday when they have half price vaccines (which I did not know about) and everything went perfectly. When I went back yesterday for a check up and more heart worm medication I had a credit for $16.15 that I was unaware of. Turns out it was from me paying full price on the half price vaccine day. I didn't even know I should have had a credit. They are definitely not money hungry people here. I trust everyone at Austin Vet Care and highly recommend them to anyone looking for a new vet.

Pros: Friendly Service, Caring Staff, My dog is comfortable there
Posted 11/06/07 at 12:37pm