Austin Vet Care

★★★★★

About Austin Vet Care

Categories
  • Veterinary Services
  • Animal Hospitals
  • Veterinarians
  • Veterinary Dentists
  • Veterinary Surgeons
  • Emergency Vets
  • Small Animal Practice
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying

Pets & Animals

Pets & Animals
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1201 Barbara Jordan Blvd Austin, TX

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12601 Tech Ridge Blvd 400 Austin, AR

5 32
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I'm very pleased with Austin Vet Care. Thank you for helping my dog. He is much better now thanks to your help.\r

3
★★★★★

I'm very pleased with Austin Vet Care. Thank you for helping my dog. He is much better now thanks to your help.\r

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I have seen them handle emergencies with astute professionalism and kindness. That's rare.\r

3
★★★★★

I have seen them handle emergencies with astute professionalism and kindness. That's rare.\r

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I've used 5 different vets and I'm so glad to be ssettled with Austin Vet Care.\r
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3
★★★★★

I've used 5 different vets and I'm so glad to be ssettled with Austin Vet Care.\r
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I was impressed that Austin Vet Care sent a report to my regular vet. Very concerned with customer service and satisfaction. They even offer a survey when you check out.\r

3
★★★★★

I was impressed that Austin Vet Care sent a report to my regular vet. Very concerned with customer service and satisfaction. They even offer a survey when you check out.\r

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Dr. Clemons was very sweet to Violet, my Pug, and took time to answer all of my questions.\r

3
★★★★★

Dr. Clemons was very sweet to Violet, my Pug, and took time to answer all of my questions.\r

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From the beginning, everyone from the front desk to the vet tech's and vets themselves, were very caring, patient and generous. Thanks to all.\r

3
★★★★★

From the beginning, everyone from the front desk to the vet tech's and vets themselves, were very caring, patient and generous. Thanks to all.\r

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Kudos to all the staff here!!! Everyone makes us feel like we are so special here. My dogs adore all the attention they get when we visit too. I'll never go to another vet. EVER!!\r

3
★★★★★

Kudos to all the staff here!!! Everyone makes us feel like we are so special here. My dogs adore all the attention they get when we visit too. I'll never go to another vet. EVER!!\r

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These folks are fantastic! Came in on an emergency basis and saw Dr. Palermo. She was wonderful!! Thorough, knowledgeable and compassionate. I felt like she really cared about our family and gave me peace of mind.\r

3
★★★★★

These folks are fantastic! Came in on an emergency basis and saw Dr. Palermo. She was wonderful!! Thorough, knowledgeable and compassionate. I felt like she really cared about our family and gave me peace of mind.\r

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As far as vets go, this place is awesome. They are very patient, caring and supportive. I honestly don't know what I would do or where I would go without them.\r

3
★★★★★

As far as vets go, this place is awesome. They are very patient, caring and supportive. I honestly don't know what I would do or where I would go without them.\r

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I am willing to pay the little bit extra here because I feel secure knowing that they will give our pets the best care. Thank you for that re assurance.\r

3
★★★★★

I am willing to pay the little bit extra here because I feel secure knowing that they will give our pets the best care. Thank you for that re assurance.\r

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So far I'm quite happy and satisfied with this vets care of my pet. It's been 2 years now and I've no complaints. They're always very informative and professional. I recommend them.\r

3
★★★★★

So far I'm quite happy and satisfied with this vets care of my pet. It's been 2 years now and I've no complaints. They're always very informative and professional. I recommend them.\r

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Dr. Callaway is amazing!! She was not only kind and caring but she was thorough and honest. I appreciate that she took time out of her busy day just to do some extra research on my dogs situation.\r

3
★★★★★

Dr. Callaway is amazing!! She was not only kind and caring but she was thorough and honest. I appreciate that she took time out of her busy day just to do some extra research on my dogs situation.\r

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After hours emergency care is amazing!! They were very comforting to me AND to my pet. In a time like that, I could really appreciate their compassion and sympathy.\r

3
★★★★★

After hours emergency care is amazing!! They were very comforting to me AND to my pet. In a time like that, I could really appreciate their compassion and sympathy.\r

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I've never had a vet that communicates as well as Dr. Callaway. We are so happy and grateful to have come across Austin Vet Care. Thank you!!\r

3
★★★★★

I've never had a vet that communicates as well as Dr. Callaway. We are so happy and grateful to have come across Austin Vet Care. Thank you!!\r

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Very sympathetic and understanding staff. They were fast to refund my money when I took my dog home sooner than expected. That was really honest of them. I'm glad they're always available.

3
★★★★★

Very sympathetic and understanding staff. They were fast to refund my money when I took my dog home sooner than expected. That was really honest of them. I'm glad they're always available.

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I brought my cat in because he was hurt. Fortunately, I didn't have to wait long at all. The staff was very friendly and helpful.\r

3
★★★★★

I brought my cat in because he was hurt. Fortunately, I didn't have to wait long at all. The staff was very friendly and helpful.\r

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I recommend them for the service they always provide is great, and are one of the best vetenarians in the area! \r

3
★★★★★

I recommend them for the service they always provide is great, and are one of the best vetenarians in the area! \r

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I adopted a cat and had to get him checked out and decided to bring him here to Austin since it was the closes one but am glad it was! The veterinarian was very nice and thorough. Thank you for the great care with my new cat.\r

3
★★★★★

I adopted a cat and had to get him checked out and decided to bring him here to Austin since it was the closes one but am glad it was! The veterinarian was very nice and thorough. Thank you for the great care with my new cat.\r

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I love it here because of their staff they are very friendly and caring towards my pit-bull which many people are scared of but not here with Austin Vet care. Thank you! \r

3
★★★★★

I love it here because of their staff they are very friendly and caring towards my pit-bull which many people are scared of but not here with Austin Vet care. Thank you! \r

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I brought my cat in because it had developed an abscess, before I had checked in to see how much the care would cost me and other places went way above my budget. I had to do something for my little cat that was in pain. I kept looking and

3
★★★★★

I brought my cat in because it had developed an abscess, before I had checked in to see how much the care would cost me and other places went way above my budget. I had to do something for my little cat that was in pain. I kept looking and

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Great service! Good in following up.\r

3
★★★★★

Great service! Good in following up.\r

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Thanks for being so quick on the repairs. Great follow up! \r

3
★★★★★

Thanks for being so quick on the repairs. Great follow up! \r

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Friendly and fast, efficient. Thanks, Love ya work. \r

3
★★★★★

Friendly and fast, efficient. Thanks, Love ya work. \r

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I liked how I was treated with my dog and how nice they were to help me out made sure I understood every thing all the time. Thank you\r

3
★★★★★

I liked how I was treated with my dog and how nice they were to help me out made sure I understood every thing all the time. Thank you\r

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Austin Vet Care Rip Off Rip Off I feell like. Dr.Brandes would say now your animal will not make it long if we do not run all these test so you better whip out that credit card.They prey on your emotions. Also the customer I sure pays for all the little treats up front they try to butter you up with. Have found a better vet and moved on.

1
★☆☆☆☆

Austin Vet Care Rip Off Rip Off I feell like. Dr.Brandes would say now your animal will not make it long if we do not run all these test so you better whip out that credit card.They prey on your emotions. Also the customer I sure pays for all the little treats up front they try to butter you up with. Have found a better vet and moved on.

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I took my cat in to the clinic at 12419 Metric Blvd. Austin, Tx. 78758. I was offered a time later in the day at 3:00PM because they were booked with appointments until then. I was told by three of their staff members including their receptionist and veterinary techs that no one could see the cat until 3:00. Throughout the morning my animal's condition just seemed to detiorate, so I called the clinic back asked if I might bring him in early. Again, I was told you may bring him in but no one can see him until your appointment time. So I brought him in. I discussed with a tech the his symtoms, what medication he was already on, and my further concerns. Yet again, I was told the doctor will see him at 3:00 and to come back then. Around 2:20, I received a call a Dr.Brandis saying he examined my animal and to go ahead and come on up there to discuss what they can do for him. WHAT? I went up there, saw and spoke with a dr. Brandis who handed me a sheet of paper with this rediculous amount for over $600. He would not budge on the amount of tests that needed to be done. Further he would not budge on the price. I never saw my animal receive any exam but now you wish to ask for 600 + dollars. Needless to say, I asked if he would bring my cat to me, he agreed, and I took my animal to the front. Where I had to pay for an exam that I never approved and never even saw take place! Reluctantly, I paid for the exam because they already had my driver's license number and social security number. I spoke with the manager over 1 week later that I had to call three times just to reach her. She said they do not do refunds. I did receive an apology, so guilt was admitted but I did not receive my money back. I am so glad I found another clinic who saw my cat immediately, diagnosed his problems, worked with me on the bill,called to check on his situation throughout the week, and even allowed me to bring him back in without charging me another exam fee. Do not take your animal here if you wish to stay away from money traps. This place is, in fact, a money trap.

1
★☆☆☆☆

I took my cat in to the clinic at 12419 Metric Blvd. Austin, Tx. 78758. I was offered a time later in the day at 3:00PM because they were booked with appointments until then. I was told by three of their staff members including their receptionist and veterinary techs that no one could see the cat until 3:00. Throughout the morning my animal's condition just seemed to detiorate, so I called the clinic back asked if I might bring him in early. Again, I was told you may bring him in but no one can see him until your appointment time. So I brought him in. I discussed with a tech the his symtoms, what medication he was already on, and my further concerns. Yet again, I was told the doctor will see him at 3:00 and to come back then. Around 2:20, I received a call a Dr.Brandis saying he examined my animal and to go ahead and come on up there to discuss what they can do for him. WHAT? I went up there, saw and spoke with a dr. Brandis who handed me a sheet of paper with this rediculous amount for over $600. He would not budge on the amount of tests that needed to be done. Further he would not budge on the price. I never saw my animal receive any exam but now you wish to ask for 600 + dollars. Needless to say, I asked if he would bring my cat to me, he agreed, and I took my animal to the front. Where I had to pay for an exam that I never approved and never even saw take place! Reluctantly, I paid for the exam because they already had my driver's license number and social security number. I spoke with the manager over 1 week later that I had to call three times just to reach her. She said they do not do refunds. I did receive an apology, so guilt was admitted but I did not receive my money back. I am so glad I found another clinic who saw my cat immediately, diagnosed his problems, worked with me on the bill,called to check on his situation throughout the week, and even allowed me to bring him back in without charging me another exam fee. Do not take your animal here if you wish to stay away from money traps. This place is, in fact, a money trap.

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This is a wonderful place to bring your pets. Little Abby was a very sick cat I felt in my heart that everyone really cared.
I have had some bad experiences before. Austin Vet Care made up for all those bad places. That just want your money. We ended up putting little Abby to sleep. A.V.C really made this traumatic experience so peaceful for my daughter and I.
I know in my heart that they truly are there to make your pet well. And not take your MONEY! I really love them with all my heart.

5
★★★★★

This is a wonderful place to bring your pets. Little Abby was a very sick cat I felt in my heart that everyone really cared.
I have had some bad experiences before. Austin Vet Care made up for all those bad places. That just want your money. We ended up putting little Abby to sleep. A.V.C really made this traumatic experience so peaceful for my daughter and I.
I know in my heart that they truly are there to make your pet well. And not take your MONEY! I really love them with all my heart.

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This is an excellent place to bring your pets. One of my cats was suffering from renal failure, and ultimately was euthanized. I have never met a more caring staff--so warm and kind--I feel lucky to live in this neighborhood and have this business nearby.

The office is extremely clean. The prices are well worth it for what you receive. When I first came in, all the options for the care of my kitty were very clear.

Thank you, Austin Vet Care. I appreciate all of the care you gave my kitty and me.

5
★★★★★

This is an excellent place to bring your pets. One of my cats was suffering from renal failure, and ultimately was euthanized. I have never met a more caring staff--so warm and kind--I feel lucky to live in this neighborhood and have this business nearby.

The office is extremely clean. The prices are well worth it for what you receive. When I first came in, all the options for the care of my kitty were very clear.

Thank you, Austin Vet Care. I appreciate all of the care you gave my kitty and me.

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Quoted $2455.93 for the "low" estimate for our cat's Urinary Obstruction Package.
$ 2 4 5 5 . 9 3
Think about that. Quality Care I have no doubt.
gwyche@io.com

2
★★☆☆☆

Quoted $2455.93 for the "low" estimate for our cat's Urinary Obstruction Package.
$ 2 4 5 5 . 9 3
Think about that. Quality Care I have no doubt.
gwyche@io.com

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I am a college student and can't afford much in the first place, but I know enough to know that Austin Vet Care has repeatedly tried to rip me off and get as much money as they can out of my visits. I assumed for about 6 months that maybe it was just mistakes that they would charge me hundreds of dollars for simple visits and brush off my concerns by saying the only way to know was to run more tests. EVERY time I called in for advice I was told in one sentence that they had no idea what was wrong and I needed to schedule an appointment. They couldn't even take the time to give some advice or help me avoid any potentially unnecessary office visits. Both of my kittens have now had chronic diarrhea for over 6 months and are only getting worse and Austin Vet Care has gotten no where near a diagnosis or shown any empathy for the fact that their condition is worsening. I have to start all over at a new vet now. Not to mention if you get an appointment later in the day (sometimes any time of the day) expect to spend hours there. They take their time and put other emergency appointments in front of you because they are an emergency vet as well. Find someone else, trust me

1
★☆☆☆☆

I am a college student and can't afford much in the first place, but I know enough to know that Austin Vet Care has repeatedly tried to rip me off and get as much money as they can out of my visits. I assumed for about 6 months that maybe it was just mistakes that they would charge me hundreds of dollars for simple visits and brush off my concerns by saying the only way to know was to run more tests. EVERY time I called in for advice I was told in one sentence that they had no idea what was wrong and I needed to schedule an appointment. They couldn't even take the time to give some advice or help me avoid any potentially unnecessary office visits. Both of my kittens have now had chronic diarrhea for over 6 months and are only getting worse and Austin Vet Care has gotten no where near a diagnosis or shown any empathy for the fact that their condition is worsening. I have to start all over at a new vet now. Not to mention if you get an appointment later in the day (sometimes any time of the day) expect to spend hours there. They take their time and put other emergency appointments in front of you because they are an emergency vet as well. Find someone else, trust me

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This is the best hospital that I have ever been to with my dog. My dog was so sick last week after getting into the trash and eating lots of junk. I took him there as soon as I saw him vomit and not feeling well at all. He needed to be hospitalized for about 3 days I was told and he came home in 2 days. I had so many questions and the staff there answered every one of them. They were great and so informative from the nice girls up front to all the techs on all the different shifts. In the 2 days my dog was there I met several different doctors and techs and each of them knew what was wrong with my dog. I was amazed with how busy they were and I was still able to visit my dog and get my questions answered. The price is a little high, but for 24 hour care it was worth every penny. I will be back with all my pets.

5
★★★★★

This is the best hospital that I have ever been to with my dog. My dog was so sick last week after getting into the trash and eating lots of junk. I took him there as soon as I saw him vomit and not feeling well at all. He needed to be hospitalized for about 3 days I was told and he came home in 2 days. I had so many questions and the staff there answered every one of them. They were great and so informative from the nice girls up front to all the techs on all the different shifts. In the 2 days my dog was there I met several different doctors and techs and each of them knew what was wrong with my dog. I was amazed with how busy they were and I was still able to visit my dog and get my questions answered. The price is a little high, but for 24 hour care it was worth every penny. I will be back with all my pets.

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From the minute i walk in to the minute i leave, it is some of the best care i could ever ask for for my dog. All the receptionists are friendly, the technicians are knowledgable and the doctors are just great. Its great knowing that no matter what time, someone is always there if i need them. I can only imagine how hard it may be running a 24 hour animal clinic. I know these people have a big heart and i would recommend them to anyone! Love you guys!!!

5
★★★★★

From the minute i walk in to the minute i leave, it is some of the best care i could ever ask for for my dog. All the receptionists are friendly, the technicians are knowledgable and the doctors are just great. Its great knowing that no matter what time, someone is always there if i need them. I can only imagine how hard it may be running a 24 hour animal clinic. I know these people have a big heart and i would recommend them to anyone! Love you guys!!!

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