Libertyville Florist

★★★★☆
  • 1348 S Milwaukee Ave

    Libertyville, IL 60048

    Map & Directions
  • 847-816-6900

About Libertyville Florist

Categories
  • Florists
Details
  • Plants
  • Wedding Flowers
  • Balloons
  • Gift Baskets
  • Wedding Supplies

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I haven't had much experience with having to buy sympathy flowers. The person I worked with helped me so much. I felt bad because I called them several times to ask questions. Everyone I talked to was so nice and so willing to answer all my questions. The flowers were amazing!! I am so happy I am now having them do my wedding flowers!!

5
★★★★★

I haven't had much experience with having to buy sympathy flowers. The person I worked with helped me so much. I felt bad because I called them several times to ask questions. Everyone I talked to was so nice and so willing to answer all my questions. The flowers were amazing!! I am so happy I am now having them do my wedding flowers!!

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Rude is not a word you want in the same sentence as customer service, however, the service at Libertyville florist really is just that. Let alone empathy, they displayed no courtesy when they told me at the last minute (on the day of a funeral) that they were not going to be able to make my order. They took the order the previous night promised to have it ready by 10 am the next morning. When I called them, they said that the person that took the order "shoulda, coulda, woulda". They specifically also said "I don't care what the person that took the order the previous night promised you". The lady simply wouldn't even let me finish! I would never go with them again.

1
★☆☆☆☆

Rude is not a word you want in the same sentence as customer service, however, the service at Libertyville florist really is just that. Let alone empathy, they displayed no courtesy when they told me at the last minute (on the day of a funeral) that they were not going to be able to make my order. They took the order the previous night promised to have it ready by 10 am the next morning. When I called them, they said that the person that took the order "shoulda, coulda, woulda". They specifically also said "I don't care what the person that took the order the previous night promised you". The lady simply wouldn't even let me finish! I would never go with them again.

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This is the BEST FLORIST in ALL LAKE COUNTY!!!
They have a wonderful staff who are always willing to help.
They have long hours and will even wait for you to pick up something if your running late.
But the flowers and the arrangements are OUTSTANDING.
i will never go anywhere else again!!

5
★★★★★

This is the BEST FLORIST in ALL LAKE COUNTY!!!
They have a wonderful staff who are always willing to help.
They have long hours and will even wait for you to pick up something if your running late.
But the flowers and the arrangements are OUTSTANDING.
i will never go anywhere else again!!

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1 out of 2 people found this review helpful.

 

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