valu muffler and brake

★☆☆☆☆

About valu muffler and brake

Categories
  • Automotive Repair

Automotive

Automotive
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Advanced Automotive Services

1520 Niagara Falls Blvd Tonawanda, NY

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Professional Auto Glass

2126 Niagara Falls Blvd Tonawanda, NY

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I brought my BRAND NEW trailer tire to the Valu Muffler & Brake on NFB. After 5 hours, they told me it was ready. There were 11 cut marks in the (brand new!) tire at which point I was told I bought it that way. If this was true, why would they mount a tire with such damage?!
I got online and contacted their management who the first time, blew me off. Then the mamager made a personal visit to inspect the tire and admitted he saw the cut marks. When he asked what I wanted him to do for me, I told him to replace the tire at which point he said, "no way our machine would do that to your tire." To that, I asked him why his shop would put a damaged tire on for me...he had no answer.
Bottom line is: document anything you take to Valu Muffler & Brake because they don't take responsibility for their actions and will lie to you.
I want to go on record by saying they have lost a customer for life and the rest of my family too as we all used this LOCAL shop.

1
★☆☆☆☆

I brought my BRAND NEW trailer tire to the Valu Muffler & Brake on NFB. After 5 hours, they told me it was ready. There were 11 cut marks in the (brand new!) tire at which point I was told I bought it that way. If this was true, why would they mount a tire with such damage?!
I got online and contacted their management who the first time, blew me off. Then the mamager made a personal visit to inspect the tire and admitted he saw the cut marks. When he asked what I wanted him to do for me, I told him to replace the tire at which point he said, "no way our machine would do that to your tire." To that, I asked him why his shop would put a damaged tire on for me...he had no answer.
Bottom line is: document anything you take to Valu Muffler & Brake because they don't take responsibility for their actions and will lie to you.
I want to go on record by saying they have lost a customer for life and the rest of my family too as we all used this LOCAL shop.

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