Highland Village Plumbing Service

★★☆☆☆
  • 337 Herod St

    Lewisville, TX 75057

    Map & Directions
  • 972-318-3800

About Highland Village Plumbing Service

Categories
  • Residential Construction
  • Plumbers
Details
  • Bathroom Remodeling Contractors
  • Kitchen Remodeling Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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I called to make an appointment and the service person was on time. Upon arrival I described the issue and he wrote up a quote for over $400. I signed the estimate thinking it would take him several hours to fix the issue. After 30 minutes he left, went to Home Depot to buy $30 worth of PVC and then spent 45 minutes making the repair. In other words MAKE SURE YOU ASK WHAT THE BILLING RATE IS FOR YOUR JOB. I got taken to the cleaners and will not recommend these guys to anyone.

1
★☆☆☆☆

I called to make an appointment and the service person was on time. Upon arrival I described the issue and he wrote up a quote for over $400. I signed the estimate thinking it would take him several hours to fix the issue. After 30 minutes he left, went to Home Depot to buy $30 worth of PVC and then spent 45 minutes making the repair. In other words MAKE SURE YOU ASK WHAT THE BILLING RATE IS FOR YOUR JOB. I got taken to the cleaners and will not recommend these guys to anyone.

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If I could give zero stars I would. I can't believe these people are still in business.
1) the woman who takes calls/makes appointments (plumbers wife) never answers the phone, and if she does answer, says she'll call Scott but then never calls me back. If she doesn't answer the voicemail box is full so you can't leave a message. There isn't even a voicemail greeting for the business. She is incredibly rude and defensive. 2) Scott the plumber was nice, so I thought, but even he fails to respond to calls and appointments. He did some plumbing work on our house (broke some other pipes in the process and said he fixed them). A few months later that repair busted. I called the business line & Scott, left messages and nobody called me back. That is horrible customer service and he lacks honor & integrity of his work. Homeowners BEWARE! You will have to hunt them down and they will take your money & run!

1
★☆☆☆☆

If I could give zero stars I would. I can't believe these people are still in business.
1) the woman who takes calls/makes appointments (plumbers wife) never answers the phone, and if she does answer, says she'll call Scott but then never calls me back. If she doesn't answer the voicemail box is full so you can't leave a message. There isn't even a voicemail greeting for the business. She is incredibly rude and defensive. 2) Scott the plumber was nice, so I thought, but even he fails to respond to calls and appointments. He did some plumbing work on our house (broke some other pipes in the process and said he fixed them). A few months later that repair busted. I called the business line & Scott, left messages and nobody called me back. That is horrible customer service and he lacks honor & integrity of his work. Homeowners BEWARE! You will have to hunt them down and they will take your money & run!

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I called Highland Village Plumbing Service to replace my water heater. They were on time, efficient and very nice. I will reccomend Highland Village Plumbing Service to all my friends and neighbors in Highland Village, Lewisville & Flower Mound!

5
★★★★★

I called Highland Village Plumbing Service to replace my water heater. They were on time, efficient and very nice. I will reccomend Highland Village Plumbing Service to all my friends and neighbors in Highland Village, Lewisville & Flower Mound!

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Message from Highland Village Plumbing Service

proudly serving highland village and all sourounding areas.

More about Highland Village Plumbing Service

highland village plumbing is a full service plumbing company.

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