A-Tech Computer Solutions

★★★☆☆
  • 908 Jasper Ln

    Mckinney, TX 75071

    Map & Directions
  • 214-504-4510

Shopping

Shopping
More choices in McKinney:
Resultset_next

Integrated Computer Systems

3499 Fm 1461 McKinney, TX

Resultset_next

Video.com

2570 W Eldorado Pkwy Ste 120 McKinney, TX

3.0 4
Hi! Sign in to let us know how A-Tech Computer Solutions was?
Write a Review
.

I used this computer repair place a year ago 01/12/09 and now one year later they have billed my credit card to renew a membership for their services. I called them the very day it showed up on my credit card account. The only person who I??ve been able to talk to (Office Manager) says they will not cancel the charge! On the work order form the back has fine print that she says spells out the terms. They did not tell or mention anything to me about this. She says they don??t have to tell customers anything about it. Can??t believe they are so money hungry and treat customers this way. I feel they tricked me with hidden clauses they got stuck in there. All I wanted was my computer repaired and not to be still paying for it a year later!!!. I feel like they are running a very unethical company and she would only give me a PO Box for their address. I guess they are doing this to lot of people as seen other complaints on yellowpages.com. I feel like the Texas Attorney General??s Office needs to look into their operation.

1
★☆☆☆☆

I used this computer repair place a year ago 01/12/09 and now one year later they have billed my credit card to renew a membership for their services. I called them the very day it showed up on my credit card account. The only person who I??ve been able to talk to (Office Manager) says they will not cancel the charge! On the work order form the back has fine print that she says spells out the terms. They did not tell or mention anything to me about this. She says they don??t have to tell customers anything about it. Can??t believe they are so money hungry and treat customers this way. I feel they tricked me with hidden clauses they got stuck in there. All I wanted was my computer repaired and not to be still paying for it a year later!!!. I feel like they are running a very unethical company and she would only give me a PO Box for their address. I guess they are doing this to lot of people as seen other complaints on yellowpages.com. I feel like the Texas Attorney General??s Office needs to look into their operation.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I used A-Tech a year ago and got fast, friendly service. Be aware, however, A-Tech provides service on a contract basis and if you don't notify them IN WRITING AT LEAST 30 DAYS PRIOR TO YOUR CONTRACT ANNIVERSARY, your bank account will be automatically drafted for a NON-REFUNDABLE $139.00 to renew the contract for another year. Supposedly, you get an email notice that your contract is coming up for renewal but I DID NOT. I spoke with Dustin with A-Tech and he politely informed me there is no way he can get the charge removed, so I'm left to ask my bank not to honor the draft as my only remedy. Good service, but not good business practice on A-Tech's part - do you think I'll recommend them? Do you think I'll warn my friends about them? A-Tech has yet to learn what any good business knows by instinct - that bad PR is much more costly than any extra bucks you rake in through less-than-above-board tactics.

1
★☆☆☆☆

I used A-Tech a year ago and got fast, friendly service. Be aware, however, A-Tech provides service on a contract basis and if you don't notify them IN WRITING AT LEAST 30 DAYS PRIOR TO YOUR CONTRACT ANNIVERSARY, your bank account will be automatically drafted for a NON-REFUNDABLE $139.00 to renew the contract for another year. Supposedly, you get an email notice that your contract is coming up for renewal but I DID NOT. I spoke with Dustin with A-Tech and he politely informed me there is no way he can get the charge removed, so I'm left to ask my bank not to honor the draft as my only remedy. Good service, but not good business practice on A-Tech's part - do you think I'll recommend them? Do you think I'll warn my friends about them? A-Tech has yet to learn what any good business knows by instinct - that bad PR is much more costly than any extra bucks you rake in through less-than-above-board tactics.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Service was great! Wish I would of found you guys earlier. I think your V.I.P. Memberships are the greatest thing since sliced bread. Thanks for all the help!

5
★★★★★

Service was great! Wish I would of found you guys earlier. I think your V.I.P. Memberships are the greatest thing since sliced bread. Thanks for all the help!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I have had 2 other company's come out and leave with the problem unresolved and a big bill. A-tech came out same day and fixed the problem within 1 hour of time. This company is known for there V.I.P. Memberships. $99 a year unlimimted on site service. Best service company I have ever done business with!

5
★★★★★

I have had 2 other company's come out and leave with the problem unresolved and a big bill. A-tech came out same day and fixed the problem within 1 hour of time. This company is known for there V.I.P. Memberships. $99 a year unlimimted on site service. Best service company I have ever done business with!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Message from A-Tech Computer Solutions

WE FIX COMPUTERS!

More about A-Tech Computer Solutions

Spyware Removal, Virus Removal, Wireless Networking, Networking, Upgrades and much, much more! If its computer related then its us!

 

Wait, you're the expert.

If you've been to or used A-Tech Computer Solutions, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review