phoenix quality movers

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Transportation & Storage
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Arizona Budget Movers

2717 W Foothills Dr Phoenix, AZ

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Arizona Discount Movers

930 S 67th Ave Phoenix, AZ

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They cancelled three days before my move date despite booking with them several months ahead of time. The lady who called treated me like a big piece of you know what. She was very rude. She claimed one driver got into an accident ,which is sad,but an unbelievable story because of the way I was treated. She was downright nasty to me on the phone saying things like, " tough", "too bad", etc. They also insisted they did not have any other drivers. A moving company with one van and one driver? COME ON?????When I spoke with the lady on the phone she said they did not guarantee their work. They did not find me another company( which would have been the right thing to do and pay any differences in price) ,They did not agree or offer to book another company or agree to make up the difference in price. They left me stranded with no movers at the last minute despite a signed contract and four verifications made by repsosnsible me the week before twice by email and twice by phone with each one verified they would be there. I had late fees because i had to delay my move. They refused to pick them up.( I did not think that was asking that much) I complained to the BBB and the owner went far above, Or should I say below, the depths of ethicity by downright lying and slandering me. He wrote a response back where he lied and defamed my personality saying I said and acted a certain way when he never even talked to me on the phone and I had several witnesses to the phone conversation with rude lady. I also found it strange that his response included the statement," We cancelled in plenty of time for her to find other company". 3 days before??????It takes 2 months to find a moving co if you are lucky. I saved the voicemai but he still insisted I was lying. Anyway by the time I responded back that i was not happy with his settlement of the affair. I got a letter from BBB saying the company went out of business. I wonder though because They still have an active phone umber and website but I wonder if that was a stalling ploy to avoid a lawsuit. If they are sill in business STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1
★☆☆☆☆

They cancelled three days before my move date despite booking with them several months ahead of time. The lady who called treated me like a big piece of you know what. She was very rude. She claimed one driver got into an accident ,which is sad,but an unbelievable story because of the way I was treated. She was downright nasty to me on the phone saying things like, " tough", "too bad", etc. They also insisted they did not have any other drivers. A moving company with one van and one driver? COME ON?????When I spoke with the lady on the phone she said they did not guarantee their work. They did not find me another company( which would have been the right thing to do and pay any differences in price) ,They did not agree or offer to book another company or agree to make up the difference in price. They left me stranded with no movers at the last minute despite a signed contract and four verifications made by repsosnsible me the week before twice by email and twice by phone with each one verified they would be there. I had late fees because i had to delay my move. They refused to pick them up.( I did not think that was asking that much) I complained to the BBB and the owner went far above, Or should I say below, the depths of ethicity by downright lying and slandering me. He wrote a response back where he lied and defamed my personality saying I said and acted a certain way when he never even talked to me on the phone and I had several witnesses to the phone conversation with rude lady. I also found it strange that his response included the statement," We cancelled in plenty of time for her to find other company". 3 days before??????It takes 2 months to find a moving co if you are lucky. I saved the voicemai but he still insisted I was lying. Anyway by the time I responded back that i was not happy with his settlement of the affair. I got a letter from BBB saying the company went out of business. I wonder though because They still have an active phone umber and website but I wonder if that was a stalling ploy to avoid a lawsuit. If they are sill in business STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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