Meadow Brook Animal Hospital

★★★★☆
  • 1400 S. Custer Rd.

    Mc Kinney, TX 75070

    Map & Directions
  • 972-529-5033

About Meadow Brook Animal Hospital

Categories
  • Animal Hospitals
  • Veterinarians

Pets & Animals

Pets & Animals
More choices in Mc Kinney:
Resultset_next

Cat Hospital Of Collin County

1836 W Virginia St Ste 100 McKinney, TX

Resultset_next

Animal Care Ctr

2651 S Stonebridge Dr McKinney, TX

3.6667 3
Hi! Sign in to let us know how Meadow Brook Animal Hospital was?
Write a Review
.

I don't know what the person before me was talking about! This was the most wonderful, family/pet friendly veterinary group I've ever been to. All you have to do is ask for estimated costs, and the nurses will run through each one with you giving you the option to choose what you want/can afford. They never made me feel guilty for not doing what I couldn't afford. The reception staff couldn't have been warmer and more friendly with my dog, and fielded several of my phone calls, knowing who I was even though i was not yet a client. AND Dr. Melanie (they go by first names!!!! Talk about relaxed) seemed to really be interested in my dog's life at home, habits, and history. All in all, this was an amazing experience and I know I will be going there for a long long time.

5
★★★★★

I don't know what the person before me was talking about! This was the most wonderful, family/pet friendly veterinary group I've ever been to. All you have to do is ask for estimated costs, and the nurses will run through each one with you giving you the option to choose what you want/can afford. They never made me feel guilty for not doing what I couldn't afford. The reception staff couldn't have been warmer and more friendly with my dog, and fielded several of my phone calls, knowing who I was even though i was not yet a client. AND Dr. Melanie (they go by first names!!!! Talk about relaxed) seemed to really be interested in my dog's life at home, habits, and history. All in all, this was an amazing experience and I know I will be going there for a long long time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have two Labs ages 3 & 9. I brought them To Meadow Brook after seeing Banfield allow my older dog to fall off the table during examination and poking him for a vein 5 times to draw blood. My dogs are now relaxed when they see the doctor and do not try to back away in fear. The doctor is caring and has a true interest in how my dogs are doing.

5
★★★★★

I have two Labs ages 3 & 9. I brought them To Meadow Brook after seeing Banfield allow my older dog to fall off the table during examination and poking him for a vein 5 times to draw blood. My dogs are now relaxed when they see the doctor and do not try to back away in fear. The doctor is caring and has a true interest in how my dogs are doing.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I do not recommend this animal hospital / veterinarian for lack of customer service and listening skills. They reel you in with a free initial examination. I took a cat of ours in, and let the veterinarian and assistant, know up front, that we were on a very limited budget. We told them we had been taking our pets to the SPCA because of their reasonable prices, but decided to try them because of the complimentary examination. The vet felt our cat looked healthy and seemed healthy by examination, but wanted to run some blood tests to check for some common ailments. We needed to get our cat vaccinated as well, but they suggested we come back for a seperate visit. Good thing, because our visit ended up being almost $200. What part of "a very limited budget", was not understood? Don't be mislead by a free examination, because this animal hospital will get the money from you somehow. Here is yet another example of why many people complain of poor customer service these days. Make sure you make it very clear that you would like a rundown of all costs, before the tests or examinatins are performed. I hope no one has to learn the hard way as I did from this experience. I will not visit or recommend this medical group to anyone. Just an FYI, I visited the location in McKinney Texas, but there is another Chastain veterinary medical group called Preston Road Animal Hospital, located at 6060 LBJ Freeway, Dallas, Texas 75240. They are both run by the same doctors and although I did not visit the Preston road location, I would take the same pre-cautions, should you decide to patronize that location, as well.

1
★☆☆☆☆

I do not recommend this animal hospital / veterinarian for lack of customer service and listening skills. They reel you in with a free initial examination. I took a cat of ours in, and let the veterinarian and assistant, know up front, that we were on a very limited budget. We told them we had been taking our pets to the SPCA because of their reasonable prices, but decided to try them because of the complimentary examination. The vet felt our cat looked healthy and seemed healthy by examination, but wanted to run some blood tests to check for some common ailments. We needed to get our cat vaccinated as well, but they suggested we come back for a seperate visit. Good thing, because our visit ended up being almost $200. What part of "a very limited budget", was not understood? Don't be mislead by a free examination, because this animal hospital will get the money from you somehow. Here is yet another example of why many people complain of poor customer service these days. Make sure you make it very clear that you would like a rundown of all costs, before the tests or examinatins are performed. I hope no one has to learn the hard way as I did from this experience. I will not visit or recommend this medical group to anyone. Just an FYI, I visited the location in McKinney Texas, but there is another Chastain veterinary medical group called Preston Road Animal Hospital, located at 6060 LBJ Freeway, Dallas, Texas 75240. They are both run by the same doctors and although I did not visit the Preston road location, I would take the same pre-cautions, should you decide to patronize that location, as well.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Meadow Brook Animal Hospital, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review