Marcum Road Animal Hospital

★★☆☆☆
  • 131 Marcum Rd

    Lakeland, FL 33809

    Map & Directions
  • 863-858-1718

About Marcum Road Animal Hospital

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I took half a day off work yesterday and we drove 2.5 hours to Marcum Road Animal Hospital for an Ear Crop Consultation in Lakeland.They were highly recommended and not too expensive. Well, I was told the doctor is an older lady who is very experienced and would walk us through the process. However,she wasn't in. We saw the "relief" vet, Dr. Loosey who was an older man that appeared disabled (May have suffered a stroke at one point),he could barely move one side of his body. You could not quite understand him when he spoke and he could not handle our 5.5 lb dog with both hands and walked severely limped. Well, he took our dog to the back where you could hear him mumbling and our dog screaming like he'd been stepped on or dropped. He came back and told us that he took his blood but said the couldn't find a vain in his neck. So he used his leg. I noticed then that Dr. Looseys hands were bloody and our dogs leg was covered in blood. I said " oh my god, is that blood?" He said no it's alcohol. See you next week to get his tail done. And left the room. I of course had a meltdown, we weren't there for blood work or a tail dock. You could clearly see our dogs tail was docked. We were there for an ear consultation. I began to somewhat make a scene and a nice lady told me that the front desk person was new, and had mixed us up. 2 vet techs came out, calmed me down, and cleaned up Our dog. She cancelled the blood test and apologized and really tried to reassure us. We paid, left, drove 2.5 hours home and the next morning, I cancelled his surgery.

1
★☆☆☆☆

I took half a day off work yesterday and we drove 2.5 hours to Marcum Road Animal Hospital for an Ear Crop Consultation in Lakeland.They were highly recommended and not too expensive. Well, I was told the doctor is an older lady who is very experienced and would walk us through the process. However,she wasn't in. We saw the "relief" vet, Dr. Loosey who was an older man that appeared disabled (May have suffered a stroke at one point),he could barely move one side of his body. You could not quite understand him when he spoke and he could not handle our 5.5 lb dog with both hands and walked severely limped. Well, he took our dog to the back where you could hear him mumbling and our dog screaming like he'd been stepped on or dropped. He came back and told us that he took his blood but said the couldn't find a vain in his neck. So he used his leg. I noticed then that Dr. Looseys hands were bloody and our dogs leg was covered in blood. I said " oh my god, is that blood?" He said no it's alcohol. See you next week to get his tail done. And left the room. I of course had a meltdown, we weren't there for blood work or a tail dock. You could clearly see our dogs tail was docked. We were there for an ear consultation. I began to somewhat make a scene and a nice lady told me that the front desk person was new, and had mixed us up. 2 vet techs came out, calmed me down, and cleaned up Our dog. She cancelled the blood test and apologized and really tried to reassure us. We paid, left, drove 2.5 hours home and the next morning, I cancelled his surgery.

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First of all, the front desk girl is very rude and obnoxious.. The main waiting room is dirty, the ceilings are cracked, and the a/c vents are very dirty. There is a HORRIBLE ODOUR in all the rooms of the practice, and ALL the a/c vents and intakes need a good cleaning.

The vet herself does not have much of a personality, and she does not 'inform' you. You have to really DIG to get answers from her.

Not very impressed at all. I would only use her if I couldn't get anyone else.

2
★★☆☆☆

First of all, the front desk girl is very rude and obnoxious.. The main waiting room is dirty, the ceilings are cracked, and the a/c vents are very dirty. There is a HORRIBLE ODOUR in all the rooms of the practice, and ALL the a/c vents and intakes need a good cleaning.

The vet herself does not have much of a personality, and she does not 'inform' you. You have to really DIG to get answers from her.

Not very impressed at all. I would only use her if I couldn't get anyone else.

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