Zaza Italian Ristorante

★★★☆☆
41.5005 -87.0415
Map and Directions to Zaza Italian Ristorante

219-465-6800

3534 Calumet Street

Valparaiso, IN

46385

Get Directions

About Zaza Italian Ristorante

Categories
  • Language Schools
  • Food Stores
  • Ethnic Markets
2.8571 7
Hi! Sign in to let us know how Zaza Italian Ristorante was?
Write a Review
Reviews 1 - 7 of 7.
.

Worst service I have ever had. I went to have a nice meal with my husband. I didn't like my meal and the server never came to the table to check on us. I had a couple bites of my food and placed it aside. Our server, who apparently is also the manager, came to the table and took the food. I said I didn't like my meal and please don't bag it. He came back with a bill in the full amount. When he came to collect the bill my husband asked him about it. He began to give excuses that there is policy about charging full amount. I proceeded to tell him that I have been in the fine dinning service industry for 15 years and that isn't how you handle a customer. He interrupted me and became belligerent. I heard him go into the kitchen and yell that this woman is yelling at me. The chef came out and took the side of the server, despite me telling him how he spoke to me. The server returned to the table to come back for more.

I was completely blown away. I have never been treated so poorly. I can't believe that anyone would condone treating a customer that way. They then overcharged our credit card.

1
★☆☆☆☆

Worst service I have ever had. I went to have a nice meal with my husband. I didn't like my meal and the server never came to the table to check on us. I had a couple bites of my food and placed it aside. Our server, who apparently is also the manager, came to the table and took the food. I said I didn't like my meal and please don't bag it. He came back with a bill in the full amount. When he came to collect the bill my husband asked him about it. He began to give excuses that there is policy about charging full amount. I proceeded to tell him that I have been in the fine dinning service industry for 15 years and that isn't how you handle a customer. He interrupted me and became belligerent. I heard him go into the kitchen and yell that this woman is yelling at me. The chef came out and took the side of the server, despite me telling him how he spoke to me. The server returned to the table to come back for more.

I was completely blown away. I have never been treated so poorly. I can't believe that anyone would condone treating a customer that way. They then overcharged our credit card.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

A TOTAL WASTE. This woman (who I learned was the owner, I thought she was a comic hired to entertain us) sat with us telling us how authentic her food was. If I was in Italy it would be authentic. But not in NW Indiana. There were 7 of us and she made 8. She would not leave till each of us said how blanking wonderful our meals were. Honey you lose, It was not good. Chef Boyardee is better in a pinch.

1
★☆☆☆☆

A TOTAL WASTE. This woman (who I learned was the owner, I thought she was a comic hired to entertain us) sat with us telling us how authentic her food was. If I was in Italy it would be authentic. But not in NW Indiana. There were 7 of us and she made 8. She would not leave till each of us said how blanking wonderful our meals were. Honey you lose, It was not good. Chef Boyardee is better in a pinch.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The food was decent nothing special to right home about. Owner not so nice she could be seen and heard belittling her servers. If she wasn't harrassing them then she can be heard harrassing her co-owner. Probably won't be visiting that place again. Don't enjoy hearing rude owners talking to her employees the way she does.

1
★☆☆☆☆

The food was decent nothing special to right home about. Owner not so nice she could be seen and heard belittling her servers. If she wasn't harrassing them then she can be heard harrassing her co-owner. Probably won't be visiting that place again. Don't enjoy hearing rude owners talking to her employees the way she does.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It's about time! to find an authentic Italian restaurant, like in Italy.Good and simple condiments, not over done, great taste that reminds you of the trattorie in Rome. Nice atmosphere, and good service. You cannot find it anywhere else unless you take a trip to Italy.

5
★★★★★

It's about time! to find an authentic Italian restaurant, like in Italy.Good and simple condiments, not over done, great taste that reminds you of the trattorie in Rome. Nice atmosphere, and good service. You cannot find it anywhere else unless you take a trip to Italy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Delicious food, wonderful atmosphere, and good prices. I had the Pumpkin Ravoili and it was wonderful. It is pumpkin flavored ravoili with alfredo sauce all over it. One of the owners is also the cook who is from Rome,Italy.This place was so good I can wait to go back.

5
★★★★★

Delicious food, wonderful atmosphere, and good prices. I had the Pumpkin Ravoili and it was wonderful. It is pumpkin flavored ravoili with alfredo sauce all over it. One of the owners is also the cook who is from Rome,Italy.This place was so good I can wait to go back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I found this small restaurant accidently, but a surprise. It was wonderful. The food has a very unique taste. I had portabello gnoki and my husband had Bracole. It was delicious. We have craved it for the last week. desserts were homemade and the staff was very friendly. We met one of the owners, she was a perfect hostess. We felt like we had been going there for years. Shes a tough customer but if she likes you she is all in.

5
★★★★★

I found this small restaurant accidently, but a surprise. It was wonderful. The food has a very unique taste. I had portabello gnoki and my husband had Bracole. It was delicious. We have craved it for the last week. desserts were homemade and the staff was very friendly. We met one of the owners, she was a perfect hostess. We felt like we had been going there for years. Shes a tough customer but if she likes you she is all in.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've lived in Valpo for 10 years and I used to enjoy going to a small restaurant called " Cafe Paradiso". But like everything good in life it went away. Well to my amazement the same people who ran "Cafe Paradiso" now run "Zaza Ristorante". Life is good. And let me tell you, from their great Italian rustic bread, veal dishes like Saltinbocca and marsala. Nothing equals the great Italian food found here. Have you traveled to Italy and miss that taste. Guess what go to Zaza you will remember those great tastes all over again.Ciao

2
★★☆☆☆

I've lived in Valpo for 10 years and I used to enjoy going to a small restaurant called " Cafe Paradiso". But like everything good in life it went away. Well to my amazement the same people who ran "Cafe Paradiso" now run "Zaza Ristorante". Life is good. And let me tell you, from their great Italian rustic bread, veal dishes like Saltinbocca and marsala. Nothing equals the great Italian food found here. Have you traveled to Italy and miss that taste. Guess what go to Zaza you will remember those great tastes all over again.Ciao

Was this review helpful to you?
Ratings_icons Ratings_icons