Smooch the Pooch

★★★☆☆
M-TH 9-6 F-Sat 9-5 Sun by appointment only!
  • 3624 Highlands Ranch Pkwy. suite 204

    Highlands Ranch, CO 80126

    Map & Directions
  • 303-346-8009

About Smooch the Pooch

Categories
  • Pet Grooming
  • Pet Stores

Pets & Animals

Pets & Animals
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I took my schnauzer here for some grooming while I was in town on vacation. Horrible decision! The cut was awful and on top of that I was upset that the very rude manager tried to charge me for some extra services I did not request. I will never consider this place again. There are better places out there to take your pet!

1
★☆☆☆☆

I took my schnauzer here for some grooming while I was in town on vacation. Horrible decision! The cut was awful and on top of that I was upset that the very rude manager tried to charge me for some extra services I did not request. I will never consider this place again. There are better places out there to take your pet!

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As soon as I walked into this place, I was immediately greeted by a staff member. I was there to get my dog groomed and the groomer came out and went over grooming my Bichon in great detail. I was so amazed how thorough these people were. I was expecting to pick up my dog in 3-4 hours but they called me in 1 1/2 hours to come pick up my dog. He looked great, he never looked so good. The girls there were so sweet and made me feel so welcome and treated my dog like royalty. I will not go anywhere else.

5
★★★★★

As soon as I walked into this place, I was immediately greeted by a staff member. I was there to get my dog groomed and the groomer came out and went over grooming my Bichon in great detail. I was so amazed how thorough these people were. I was expecting to pick up my dog in 3-4 hours but they called me in 1 1/2 hours to come pick up my dog. He looked great, he never looked so good. The girls there were so sweet and made me feel so welcome and treated my dog like royalty. I will not go anywhere else.

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I went in this location and was browsing around. When I asked for help on an item I was looking for - the staff were not only rude, but I found out that one of the rude people was the owner! She was, by far, the weirdest person I have met. She could not answer any of my questions and seemed to not even know what product she had in stock. I would think if you are going to own a business you should at least try a little harder and be an informed owner. I, for one, will not be back and will take my business somewhere else. Don't waste your time or money on this location or owner!

1
★☆☆☆☆

I went in this location and was browsing around. When I asked for help on an item I was looking for - the staff were not only rude, but I found out that one of the rude people was the owner! She was, by far, the weirdest person I have met. She could not answer any of my questions and seemed to not even know what product she had in stock. I would think if you are going to own a business you should at least try a little harder and be an informed owner. I, for one, will not be back and will take my business somewhere else. Don't waste your time or money on this location or owner!

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Our 110lb mutt is a bit of a handful. He is very playful and has lots of energy. We have had difficulty finding a groomer that can handle his outgoing personality and his crazy amount of fur. The staff was amazing with our dog. It is the first groomer we have taken him to that did not complain about his personality and fur. I now take my miniature doberman pincher there for all his grooming needs. I am absolutely amazed by how well our dogs are treated. Recommend to everyone with pet grooming needs.

5
★★★★★

Our 110lb mutt is a bit of a handful. He is very playful and has lots of energy. We have had difficulty finding a groomer that can handle his outgoing personality and his crazy amount of fur. The staff was amazing with our dog. It is the first groomer we have taken him to that did not complain about his personality and fur. I now take my miniature doberman pincher there for all his grooming needs. I am absolutely amazed by how well our dogs are treated. Recommend to everyone with pet grooming needs.

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I recently moved to the area and took my schnauzer to this location for grooming. I will admit that she was moderately matted but did not have anything that was out of the ordinary or was not dealt with easily by other groomers in our previous location. They shaved her, including her undercoat and legs (trademark of the schnauzer cut). Only thing they left on was her beard. She doesn't even look like a schnauzer. The worst part is that they charged an additional $10 for what they referred to as "de-matting". My husband could have shaved her himself with his clippers.

1
★☆☆☆☆

I recently moved to the area and took my schnauzer to this location for grooming. I will admit that she was moderately matted but did not have anything that was out of the ordinary or was not dealt with easily by other groomers in our previous location. They shaved her, including her undercoat and legs (trademark of the schnauzer cut). Only thing they left on was her beard. She doesn't even look like a schnauzer. The worst part is that they charged an additional $10 for what they referred to as "de-matting". My husband could have shaved her himself with his clippers.

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.

Their staff is very friendly and knowledgable. They had my Bichon groomed within 1 1/2 hours, I loved that he didn't have to stay all day. He really enjoyed his time there and didn't want to leave. I will definitely be back.

5
★★★★★

Their staff is very friendly and knowledgable. They had my Bichon groomed within 1 1/2 hours, I loved that he didn't have to stay all day. He really enjoyed his time there and didn't want to leave. I will definitely be back.

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Message from Smooch the Pooch

Smooch the Pooch is an upscale pet boutique and Grooming Spa that makes pampering your pooch fun!

We provide a stress-free environment for you and your pet.

More about Smooch the Pooch

All Natural Dog and Cat Food Gourmet Treats Luxurious Pet beds Collars & Leads Doggie Apparel Pet bowls Pet jewelry Grooming products

 

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