The Cleaning Goddesses

★★☆☆☆

About The Cleaning Goddesses

Categories
  • Dry Cleaning & Laundry Services
  • House Cleaning

Personal Services

Personal Services
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Disappointed is what best describes my feelings toward this business. I was initially promised a group of 3-4 people for a deep cleaning of my home. 2 people showed up (a bit late) on the first day, but I figured they would stay until the job was done. I was told that everything including my baseboards would be cleaned, that they would move the furniture to vacuum and clean behind. The one employee did a very thorough job in the areas she cleaned. The other had much to be desired. In the rooms he cleaned, surfaces either weren't cleaned/dusted or he wiped around things (like a potted plant) without lifting it up to dust properly. They didn't even touch one of our bathrooms, the floors looked exactly the same as before they came and they didnt move any of the furniture except the couch which my husband moved for them. baseboards weren't touched either. I had to leave for work before they were done, so my husband was at the house when they decided they were done. When I got home that night I was disappointed to have paid them for this job. I called the manager to give feedback on the experience, both the good and disappointing. She was kind enough to offer to have herself and at least one other person to come and finish the job. We talked about 2 possible dates, so I called back, left a message and requested she call me to confirm. 4 days later I heard nothing and finally I called to confirm our appointment for the next day. On the day of the appointment, she sends the SAME 2 people and they showed up AN HOUR AND 20 MINUTES late!!! The manager doesn't even show up, no one called to tell us they were going to be late. Needless to say, we turned them away. They had no consideration for our time and our schedule that day. I didn't get an apology from the workers or from the manager. How unprofessional. Clearly they do not place patient satisfaction as a priority. I also felt it unprofessional of the cleaners to bad-mouth and complain about their other clients to me during their first visit. I have never before written a bad review, but I would very strongly caution anyone thinking about using this company.

1
★☆☆☆☆

Disappointed is what best describes my feelings toward this business. I was initially promised a group of 3-4 people for a deep cleaning of my home. 2 people showed up (a bit late) on the first day, but I figured they would stay until the job was done. I was told that everything including my baseboards would be cleaned, that they would move the furniture to vacuum and clean behind. The one employee did a very thorough job in the areas she cleaned. The other had much to be desired. In the rooms he cleaned, surfaces either weren't cleaned/dusted or he wiped around things (like a potted plant) without lifting it up to dust properly. They didn't even touch one of our bathrooms, the floors looked exactly the same as before they came and they didnt move any of the furniture except the couch which my husband moved for them. baseboards weren't touched either. I had to leave for work before they were done, so my husband was at the house when they decided they were done. When I got home that night I was disappointed to have paid them for this job. I called the manager to give feedback on the experience, both the good and disappointing. She was kind enough to offer to have herself and at least one other person to come and finish the job. We talked about 2 possible dates, so I called back, left a message and requested she call me to confirm. 4 days later I heard nothing and finally I called to confirm our appointment for the next day. On the day of the appointment, she sends the SAME 2 people and they showed up AN HOUR AND 20 MINUTES late!!! The manager doesn't even show up, no one called to tell us they were going to be late. Needless to say, we turned them away. They had no consideration for our time and our schedule that day. I didn't get an apology from the workers or from the manager. How unprofessional. Clearly they do not place patient satisfaction as a priority. I also felt it unprofessional of the cleaners to bad-mouth and complain about their other clients to me during their first visit. I have never before written a bad review, but I would very strongly caution anyone thinking about using this company.

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WORST CLEANING COMPANY! Put scratches in my wood flooring and admitted they did. Then when I asked for compensation they refused and denied ever doing it. AFTER they already admitted to it. They seem great at first but be warned! If they make a mistake where it costs them, they deny ever doing it and blame it on someone else. This company is not someone I would recommend to anyone! I would recommend going to a big company who will actually pay for the damages they caused and apologize for it. Not these guys who try and pass the blame.

1
★☆☆☆☆

WORST CLEANING COMPANY! Put scratches in my wood flooring and admitted they did. Then when I asked for compensation they refused and denied ever doing it. AFTER they already admitted to it. They seem great at first but be warned! If they make a mistake where it costs them, they deny ever doing it and blame it on someone else. This company is not someone I would recommend to anyone! I would recommend going to a big company who will actually pay for the damages they caused and apologize for it. Not these guys who try and pass the blame.

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These ladies are the greatest. Not only do they do a marvelous job cleaning your home, they do it with a friendly smile. The products they use are all eco-friendly and non-toxic so they are safe for the pets, kids, and environment. Best of all, they are super reasonable in price and even offer great discounts for signing an extended service agreement. They are the best. If you need a cleaning service, these ladies are the ones.

5
★★★★★

These ladies are the greatest. Not only do they do a marvelous job cleaning your home, they do it with a friendly smile. The products they use are all eco-friendly and non-toxic so they are safe for the pets, kids, and environment. Best of all, they are super reasonable in price and even offer great discounts for signing an extended service agreement. They are the best. If you need a cleaning service, these ladies are the ones.

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