MT Bank

★☆☆☆☆

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Finance
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Citizens Bank

3349 Monroe Ave Rochester, NY

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I regret my rather ignorant decision to start an account with a bank based solely on proximity rather than actual characteristics. I hate banks as a rule, but M&T has only further bolstered my feelings on the subject. From the moment I walked in, I had to wait to set up the account. I was taken back by a disinterested manager who set up the account as though it was a horrid chore. The interest rates on savings accounts are not that great, there are multiple hidden charges peppering their account information sheets, and when you have an actual problem they are reluctant to help you solve them. I racked up $400 in overdraft fees last month because of their policy of clearing charges from the largest charge to the smallest, which insures you overdrafting and receiving multiple overdraft fees at $37 each. Granted, I understand that it's ultimately my fault, but their whole process is designed to ensnare and rip you off. booo.. i'm switching to HSBC.

1
★☆☆☆☆

I regret my rather ignorant decision to start an account with a bank based solely on proximity rather than actual characteristics. I hate banks as a rule, but M&T has only further bolstered my feelings on the subject. From the moment I walked in, I had to wait to set up the account. I was taken back by a disinterested manager who set up the account as though it was a horrid chore. The interest rates on savings accounts are not that great, there are multiple hidden charges peppering their account information sheets, and when you have an actual problem they are reluctant to help you solve them. I racked up $400 in overdraft fees last month because of their policy of clearing charges from the largest charge to the smallest, which insures you overdrafting and receiving multiple overdraft fees at $37 each. Granted, I understand that it's ultimately my fault, but their whole process is designed to ensnare and rip you off. booo.. i'm switching to HSBC.

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