Mr Tire Auto Service Centers

★★☆☆☆
  • 5545 Balt. National Pike

    Baltimore, MD 21228

    Map & Directions
  • 410-744-3500

About Mr Tire Auto Service Centers

Categories
  • Automotive Repair
  • Tires
  • Oil Changes
  • Brake Repair
Details
  • Bridgestone Tire
  • Dunlop Tire
  • BF Goodrich
  • Goodyear
  • Michelin
  • Pirelli
  • Shop Online
  • Brake Repair
  • Oil Changes
  • Auto Inspections
Hours
M-F 7:30am-7pm, Sa 7:30am-6pm, Su 9am-5pm
Products
  • Goodyear Tires
  • Michelin Tires
  • Yokohama Tires
  • BFGoodrich Tires
  • Pirelli Tires
  • Dunlop Tires
  • Kelly Tires
  • Brakes
  • Shocks & Struts
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • Financing
  • MasterCard
  • Check
Services
  • Oil Change Service
  • Brake Service
  • New Tires
  • Wheel Alignment
  • State Inspections

Automotive

Automotive
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1.5 2
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I had too many problems at this location. On two separate occasions I brought in tires to have punctures repaired.I had removed the tires from the vehicles and had dropped them off so they could be repaired that day when time permitted, rather than wait for them. They in both cases said they would call me when the repair was made. In either case they never called me. I called them and they told me the repair was complete. Upon arrival neither tire had been touched so I had to wait anyway for the repair. The 2nd repair was not balanced requiring another trip back.Another time I had four tires installed. I dropped the car off and left, again, no call to confirm that the car was ready. When I did pick the car up the directional tires were mounted facing the wrong direction on directional wheels. All four tire had to be remounted and balanced requiring another visit. As far as I'm concerned, even if they could give their tires away.I won't be back. I did call the regional office and explained what had happened. This resulted in the store manager's calling me. He was more interested in telling me of his job as a trainer of managers than coming up with some solutions to their many problems. So unless they changed managers, owners and staff, purchase tires elsewhere.

1
★☆☆☆☆

I had too many problems at this location. On two separate occasions I brought in tires to have punctures repaired.I had removed the tires from the vehicles and had dropped them off so they could be repaired that day when time permitted, rather than wait for them. They in both cases said they would call me when the repair was made. In either case they never called me. I called them and they told me the repair was complete. Upon arrival neither tire had been touched so I had to wait anyway for the repair. The 2nd repair was not balanced requiring another trip back.Another time I had four tires installed. I dropped the car off and left, again, no call to confirm that the car was ready. When I did pick the car up the directional tires were mounted facing the wrong direction on directional wheels. All four tire had to be remounted and balanced requiring another visit. As far as I'm concerned, even if they could give their tires away.I won't be back. I did call the regional office and explained what had happened. This resulted in the store manager's calling me. He was more interested in telling me of his job as a trainer of managers than coming up with some solutions to their many problems. So unless they changed managers, owners and staff, purchase tires elsewhere.

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I spoke with the Manager at this location confirming that they could in fact do the left kit for my jeep. I always made sure things where on time and everyone was set for the install. The night before I got my "spacers" and needed to locate the shocks. I called MrTire that night and they confirmed that could in fact get the shocks for me. Upon arriving to the shop the next day They didn't have the shocks and the mechanic seem, very reluctant to even attempt the lift. One hour and 10 mins past when my shocks arrived. Once they did the mechanic backed out of the install and I was left holding the shocks and the spacers. The manager had left, So there wasn't anyone to complain to. This is when I took my upgrades to the Mr Tire down the street where they upgraded my lift kit and replaced my shocks and even did a tire rotation and alignment. I now know what it means when "Locations Are independently owned and operated".

2
★★☆☆☆

I spoke with the Manager at this location confirming that they could in fact do the left kit for my jeep. I always made sure things where on time and everyone was set for the install. The night before I got my "spacers" and needed to locate the shocks. I called MrTire that night and they confirmed that could in fact get the shocks for me. Upon arriving to the shop the next day They didn't have the shocks and the mechanic seem, very reluctant to even attempt the lift. One hour and 10 mins past when my shocks arrived. Once they did the mechanic backed out of the install and I was left holding the shocks and the spacers. The manager had left, So there wasn't anyone to complain to. This is when I took my upgrades to the Mr Tire down the street where they upgraded my lift kit and replaced my shocks and even did a tire rotation and alignment. I now know what it means when "Locations Are independently owned and operated".

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Message from Mr Tire Auto Service Centers

If you have an SUV, van, car, or truck, then you need the affordable auto maintenance of Mr. Tire Auto Service Centers. Come to us for your tires in Baltimore, MD and save big! We have more than 800 convenient locations throughout the nation to serve you. Call 410-744-3500 now to schedule an auto repair or to find out about our current specials and promotions on brakes, oil changes and, other services.

More about Mr Tire Auto Service Centers

Mr. Tire Auto Service Centers in Baltimore, MD is your source for low-priced tires from brand names you trust. With more than 800 locations to serve you, we are just a short drive away. Call us today at 410-744-3500 and get great tires and much more. We offer the following services: * Wheel Alignment * TPMS System Service * Tire Rotation * Tire Inspection * Tire Air Pressure Check * Tire Balancing * Flat Tire Repair * Brakes Replacement * Shocks and Struts * Steering Service * Suspension Service * Scheduled Maintenance * Free Maintenance Inspection * State Inspection * Oil Change Service * Fluid Services * A/C System Service * Exhaust Systems * Catalytic Converters * Mufflers * Tune Ups * Battery and Electrical Service * Wiper Blade Replacement * Electrical System Service * Same Day Appointments * Evening and Weekend Hours * Online Coupons * Fleet Service * Online Learning Center * Online Appointment Scheduler

 

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