Shear Indulgence Salon & Spa

★★★☆☆
  • 672 Old Liverpool Rd Lakeshore Drive-in Plaza

    Liverpool, NY 13088

    Map & Directions
  • 315-451-1112

About Shear Indulgence Salon & Spa

Categories
  • Beauty Salons
Hours
Monday: 10:00 AM - 04:00 PM
Tuesday: 10:00 AM - 07:00 AM
Wednesday: 10:00 AM - 03:00 PM
Thursday: 10:00 AM - 07:00 AM
Friday: 10:00 AM - 05:30 PM
Saturday: 09:00 AM - 02:00 PM
Sunday: Closed

Personal Services

Personal Services
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.

This is the worst place in town. It is a shame to have owner business like the one owns this place. She does not care about to provide good services ,just to rip off people, using groupon o other online discount webside ,she gives the worst service and she wants 20 % gratuity

1
★☆☆☆☆

This is the worst place in town. It is a shame to have owner business like the one owns this place. She does not care about to provide good services ,just to rip off people, using groupon o other online discount webside ,she gives the worst service and she wants 20 % gratuity

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I used a groupon with them for a facial and that was ok so I bought another one for a Gel manicure and a Brazilian wax. After I had bought them situations changed and I realized that I would not use them I asked the staff there is I could gift them and they said why not trade them in towards another service. Long story short after that initial conversation when I went in to use the groupons how they had suggested they then changed the story in front of a salon full of people and humiliated me telling me that they would only give me partial credit and I would have to pay the difference and then we had issues pulling up the groupons on my phone after we marked both redeemed instead of only one and they told me I would have to come back after I contacted groupon to get the issue resolved. Meanwhile I had hired a babysitter for the afternoon of what I thought would be relaxing.

Overall they humiliated me in front of other customers changed there story multiple times and I walked away very unhappy.

2
★★☆☆☆

I used a groupon with them for a facial and that was ok so I bought another one for a Gel manicure and a Brazilian wax. After I had bought them situations changed and I realized that I would not use them I asked the staff there is I could gift them and they said why not trade them in towards another service. Long story short after that initial conversation when I went in to use the groupons how they had suggested they then changed the story in front of a salon full of people and humiliated me telling me that they would only give me partial credit and I would have to pay the difference and then we had issues pulling up the groupons on my phone after we marked both redeemed instead of only one and they told me I would have to come back after I contacted groupon to get the issue resolved. Meanwhile I had hired a babysitter for the afternoon of what I thought would be relaxing.

Overall they humiliated me in front of other customers changed there story multiple times and I walked away very unhappy.

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.

I love going to Sear Indulgence. I never ahve to worry about a bad haircut or excessive prices. They are always happy to see you and make you feel welcome. I refuse to go anywhere else. They are amazing, they are always finding new ways to style hair and are always looking out for the customer first and foremost.

5
★★★★★

I love going to Sear Indulgence. I never ahve to worry about a bad haircut or excessive prices. They are always happy to see you and make you feel welcome. I refuse to go anywhere else. They are amazing, they are always finding new ways to style hair and are always looking out for the customer first and foremost.

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.

This is my first time getting a mani n pedi and I must say I am impressed !! The staff were unbelievably so nice and friendly and treated me as if I was a long time customer which in fact this was a my first visit .Thank you Maggie n Ashley for making feel sooo comfortable and for the great talk we had and I am glad to have met you both ..I will definitely recommend my friends n family to come here !! You will see me too :)

5
★★★★★

This is my first time getting a mani n pedi and I must say I am impressed !! The staff were unbelievably so nice and friendly and treated me as if I was a long time customer which in fact this was a my first visit .Thank you Maggie n Ashley for making feel sooo comfortable and for the great talk we had and I am glad to have met you both ..I will definitely recommend my friends n family to come here !! You will see me too :)

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.

I went here for a Spa Pedicure. It was wonderful. The girl that did my service was very proofessional - everyone there was friendly & got along. It was so nice that everyone here spoke English (you didn't need to wonder if they were talking about you). After this experience at this salon I will never go back to another 'nail salon'. You even get a punch card for your service and referral cards with a $ award if someone you give it to comes in with that card. MY NEW FAVORIYE PLACE

5
★★★★★

I went here for a Spa Pedicure. It was wonderful. The girl that did my service was very proofessional - everyone there was friendly & got along. It was so nice that everyone here spoke English (you didn't need to wonder if they were talking about you). After this experience at this salon I will never go back to another 'nail salon'. You even get a punch card for your service and referral cards with a $ award if someone you give it to comes in with that card. MY NEW FAVORIYE PLACE

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This salon just handled a large bridal party for my daughter's wedding. Every member of the staff was professional, helpful, and easy to work with. They pampered us with amazing snacks and beverages, gave the bride and me, her mom, stress relief with eye patches and massages, and did EVERY manicure, pedicure and hair style (including several tricky updos) beautifully! Make-up applications were done carefully and adding false eyelashes made brides eyes look amazing!!! I would recommend them wholeheartedly...fun, easy, and always a pleasure at this salon. I started coming here about a year ago, and won't go anywhere else. Obviously, the bad reviews here are misleading...I can't imagine how anyone could be unhappy with the efforts of this salon and the management. In addition, I was VERY unhappy with my previous hairdo, but trying something new with cut and color took 10 years off my face and made me feel young again. Everywhere I go I get compliments on the "new" me. I recommend them to everyone who comments.

5
★★★★★

This salon just handled a large bridal party for my daughter's wedding. Every member of the staff was professional, helpful, and easy to work with. They pampered us with amazing snacks and beverages, gave the bride and me, her mom, stress relief with eye patches and massages, and did EVERY manicure, pedicure and hair style (including several tricky updos) beautifully! Make-up applications were done carefully and adding false eyelashes made brides eyes look amazing!!! I would recommend them wholeheartedly...fun, easy, and always a pleasure at this salon. I started coming here about a year ago, and won't go anywhere else. Obviously, the bad reviews here are misleading...I can't imagine how anyone could be unhappy with the efforts of this salon and the management. In addition, I was VERY unhappy with my previous hairdo, but trying something new with cut and color took 10 years off my face and made me feel young again. Everywhere I go I get compliments on the "new" me. I recommend them to everyone who comments.

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1 out of 1 people found this review helpful.

.

They did a horrific job when using color on my hair. Not good. Hair turned out to be 2 different shades. Lots of jibber jab and gossip takes place here.

1
★☆☆☆☆

They did a horrific job when using color on my hair. Not good. Hair turned out to be 2 different shades. Lots of jibber jab and gossip takes place here.

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0 out of 1 people found this review helpful.

.

I chose this place because I had a coupon for $10 off. I had Erin cut and color my hair. She really was fantastic, took the time to ask me about color and style, did what I asked. I was very impressed. The staff was super nice. I can't figure out these bad reviews others posted. Competing salon? It just was not my experience. Give them a try.

4
★★★★☆

I chose this place because I had a coupon for $10 off. I had Erin cut and color my hair. She really was fantastic, took the time to ask me about color and style, did what I asked. I was very impressed. The staff was super nice. I can't figure out these bad reviews others posted. Competing salon? It just was not my experience. Give them a try.

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1 out of 1 people found this review helpful.

.

The staff seem inexperienced. One of the owners was pushy when trying to sell me shampoos and other items. Would not recommend this. one of the young girls was shadowing the girl that was cutting my hair, she seemed inexperienced and was afraid to cut a guys hair when he came in the salon. They call it a salon but it doesn't appear that way.

1
★☆☆☆☆

The staff seem inexperienced. One of the owners was pushy when trying to sell me shampoos and other items. Would not recommend this. one of the young girls was shadowing the girl that was cutting my hair, she seemed inexperienced and was afraid to cut a guys hair when he came in the salon. They call it a salon but it doesn't appear that way.

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.

I have filed a complaint against Shear Indulgence. I would not recommend this place. They have out of school girls there that cut hair and do not do a good job.

1
★☆☆☆☆

I have filed a complaint against Shear Indulgence. I would not recommend this place. They have out of school girls there that cut hair and do not do a good job.

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.

I went in for a trim and a LOT more was taken off than I had requested. They were friendly, but if you have curly hair make sure to always ask for someone who has experience with curly hair.

2
★★☆☆☆

I went in for a trim and a LOT more was taken off than I had requested. They were friendly, but if you have curly hair make sure to always ask for someone who has experience with curly hair.

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.

This salon is the best. The staff is very friendly. The color includes the cut and style. It is very clean. The parking is easy. The stylist just got back from a color education class

5
★★★★★

This salon is the best. The staff is very friendly. The color includes the cut and style. It is very clean. The parking is easy. The stylist just got back from a color education class

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