New Horizons Child Development

★★☆☆☆

About New Horizons Child Development

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  • Child Care
  • Baby Sitters
  • Day Care Centers

Community & Social Services

Community & Social Services
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I was very disappointed with this daycare. Twice my four year old came home and told me that a teacher picked him up by the arm and hurt him (Deborah). I took these concerns to the daycare director (Dana), who was convinced that another parent told me this and it wasn't true. I suppose this implies that other parents were reporting similar problems. The director's solution was to remove my child from that classroom, which meant placing him in either the 3 year old classroom or the school age class in the mornings, depending on which staff was available. When I found out that they allow staff to leave school aged children (where I had been leaving my four year old of course) unsupervised for up to ten minutes at a time, I called the district manager with my concerns. We were dismissed from the daycare that very same day for going over the director's head to the district manager. We were given zero notice and to date, no refund for the remainder of pre-paid tuition. The entire situation was handled very unprofessionally. There are a few good teachers at this daycare, but my son was passed around excessively and this unfortunately meant a lot of interaction with completely unacceptable teachers as well.

1
★☆☆☆☆

I was very disappointed with this daycare. Twice my four year old came home and told me that a teacher picked him up by the arm and hurt him (Deborah). I took these concerns to the daycare director (Dana), who was convinced that another parent told me this and it wasn't true. I suppose this implies that other parents were reporting similar problems. The director's solution was to remove my child from that classroom, which meant placing him in either the 3 year old classroom or the school age class in the mornings, depending on which staff was available. When I found out that they allow staff to leave school aged children (where I had been leaving my four year old of course) unsupervised for up to ten minutes at a time, I called the district manager with my concerns. We were dismissed from the daycare that very same day for going over the director's head to the district manager. We were given zero notice and to date, no refund for the remainder of pre-paid tuition. The entire situation was handled very unprofessionally. There are a few good teachers at this daycare, but my son was passed around excessively and this unfortunately meant a lot of interaction with completely unacceptable teachers as well.

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My children attended New Horizons in the school age program for about a year. It seemed like the staff in the school age program did not have the skills required to maintain an organized, safe atmosphere with the children. On several occasions I arrived to pick up or drop off my children and saw staff members speaking harshly to groups of children or individual children. I chose to remove my children from the center when I saw a worker trying to drag my son to the corner for a time out. On another occasion my son was being physically restrained by a worker when I arrived to pick him up. My children have never had a history of behavioral issues.
To sum it all up, a nice new building does not equal competent staff or a caring, organized childcare program.

1
★☆☆☆☆

My children attended New Horizons in the school age program for about a year. It seemed like the staff in the school age program did not have the skills required to maintain an organized, safe atmosphere with the children. On several occasions I arrived to pick up or drop off my children and saw staff members speaking harshly to groups of children or individual children. I chose to remove my children from the center when I saw a worker trying to drag my son to the corner for a time out. On another occasion my son was being physically restrained by a worker when I arrived to pick him up. My children have never had a history of behavioral issues.
To sum it all up, a nice new building does not equal competent staff or a caring, organized childcare program.

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My daughter started day care at 18 months It took alot of adjustment and this center was even more than I could ever imagine. They taught sign language, provided great meals and had wonderful teachers. This is a GREAT PLACE and I would recommend it for anyone looking for Child care!!!

5
★★★★★

My daughter started day care at 18 months It took alot of adjustment and this center was even more than I could ever imagine. They taught sign language, provided great meals and had wonderful teachers. This is a GREAT PLACE and I would recommend it for anyone looking for Child care!!!

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