Suglio & Son Decorative Concrete & Construction, LLC

★☆☆☆☆
  • 13201 Pawnee Trail

    Middleburg Heights, OH 44130

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Home Construction & Remodeling

Home Construction & Remodeling
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Suglio and Son did a job for my family and even when we communicated that weren't happy mid-way through the process, they ignored us, finished up sloppily and not to our specifications. We've contacted them about fixing the job and they completely ignore us. After contacting the city to check if our job was even up to code I discovered they had been banned in the city in the past for poor business practices.

Stay away or you'll be sorry.

1
★☆☆☆☆

Suglio and Son did a job for my family and even when we communicated that weren't happy mid-way through the process, they ignored us, finished up sloppily and not to our specifications. We've contacted them about fixing the job and they completely ignore us. After contacting the city to check if our job was even up to code I discovered they had been banned in the city in the past for poor business practices.

Stay away or you'll be sorry.

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I had them do my driveway and sidewalk. What a poor finish job. I have spalling and cracks. They left a mess afterwards. They don't respond to phone calls. Pick another contractor, they are just not worth the effort, HONESTLY, YOU'LL BE SORRY!

1
★☆☆☆☆

I had them do my driveway and sidewalk. What a poor finish job. I have spalling and cracks. They left a mess afterwards. They don't respond to phone calls. Pick another contractor, they are just not worth the effort, HONESTLY, YOU'LL BE SORRY!

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We contracted Suglio and Son to install a patio and their customer service and communication has been horrible. The patio was installed much higher than quoted and contracted for and as a result is a safety hazard, especially for young kids.

Suglio and Sons said they would put in a step to remedy the situation. I've been trying to get ahold of the company for TWO YEARS to get them to install my step and they completely ignore my phone calls and have told me I'm not worth their time.

I've been very disappointed in all communication with this company and advise people not to use them.

0
★☆☆☆☆

We contracted Suglio and Son to install a patio and their customer service and communication has been horrible. The patio was installed much higher than quoted and contracted for and as a result is a safety hazard, especially for young kids.

Suglio and Sons said they would put in a step to remedy the situation. I've been trying to get ahold of the company for TWO YEARS to get them to install my step and they completely ignore my phone calls and have told me I'm not worth their time.

I've been very disappointed in all communication with this company and advise people not to use them.

Pros: decent finished product

Cons: Communication, didn't finish job, doesn't return phone calls

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