I recently moved inside the loop and needed a new dentist. Had driven by this office a few times and then I received a flyer in the mail, so I decided to call for an appointment. Getting a late appointment was difficult because "it's the most popular time" and they were able to get me in at 3 sooner than 5:30. When I arrived, I was greeted by a very friendly young woman who got me started with my paperwork and offered me coffee or lemonade and cookies! After a short wait, I was taken on an office tour (big, clean office), then the assistant took my x-rays. While the assistant was developing the x-rays, a velvet-voiced woman named Michelle came in and gave me a wonderful hand massage. I didn't realize it, but the x-rays were digital and they displayed them on a large monitor in front of me so it was easy to understand and see what the doctor and hygienist were talking about! The hygienist, Erin - I think, was cute! Unfortunately, I she found that I have gum disease, so I have to go back - maybe that's fortunate! The dentist, Dr. Thomas, was very thorough and showed me a video about gum disease which helped me understand the urgency in getting treatment. I was taken to the check-out area where I met with Kaye who helped me understand my insurance benefits and how they work. She helped me make my next appointment and explained that I was eligible for a complimentary yearly massage, and, once my gum disease was treated, free at-home teeth whitening! A few days later, I received a welcome letter that mentioned if I refer 3 people I would receive a gift certicate for a full body massage. Overall experience was pleasant and I will surely be referring my friends and family. No gimmicks, just a unique concept and great service!!!
Pros: Great office and staff
Cons: Slow, hot elevator