Imagine Pools & Spas

★★★★★

About Imagine Pools & Spas

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There were originally 3 Imagine Pools; the one in Katy and the Tomball and Clearlake locations (which were franchises). The Katy store apparently did many many people wrong and is out of business. I just used Imagine Pools North (Tomball)

3
★★★★★

There were originally 3 Imagine Pools; the one in Katy and the Tomball and Clearlake locations (which were franchises). The Katy store apparently did many many people wrong and is out of business. I just used Imagine Pools North (Tomball)

Pros: Great attention to detail; family owned and operated so you're almost always working with the owner or his sons

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Walter with Imagine Pools and Spas North was spectacular. We couldnt have asked for better service or communication. Our pool was completed in just 21 days. Our kids love it and we love. We would use Imagine again.

3
★★★★★

Walter with Imagine Pools and Spas North was spectacular. We couldnt have asked for better service or communication. Our pool was completed in just 21 days. Our kids love it and we love. We would use Imagine again.

Pros: great service and communication

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Theres a reason that the store Closed on Highway 6. If the other Imagine Pool companies don't want to be associated with what happened, perhaps they should consider... I don't know .. changing there name.\r
Otherwise they should consider

3
★★★★★

Theres a reason that the store Closed on Highway 6. If the other Imagine Pool companies don't want to be associated with what happened, perhaps they should consider... I don't know .. changing there name.\r
Otherwise they should consider

.

Having a swimming pool built in your yard should be a happy time in your life , however choosing Imagine to build our pool has been nothing short of misery. We have had weeks and weeks of waiting with no response from this company. Now

3
★★★★★

Having a swimming pool built in your yard should be a happy time in your life , however choosing Imagine to build our pool has been nothing short of misery. We have had weeks and weeks of waiting with no response from this company. Now

Cons: customer service, pool not completed, left customer with financial burden

.

We decided on Imagine Pools to build our pool. Excavation was done May 17th and the only thing that has been done since then is the steel,gunite and tile and coping. We have paid 70% of our money toward the pool and have only received

3
★★★★★

We decided on Imagine Pools to build our pool. Excavation was done May 17th and the only thing that has been done since then is the steel,gunite and tile and coping. We have paid 70% of our money toward the pool and have only received

Cons: no communication,did not finish pool,did not do work that they were paid for

.

We didnt think the rain would ever stop but Todd Lakes with Imagine Pools South came through with flying colors and had us ready for our annual 4th of July party. The construction of the pool was a bit difficult as our yard isnt very

3
★★★★★

We didnt think the rain would ever stop but Todd Lakes with Imagine Pools South came through with flying colors and had us ready for our annual 4th of July party. The construction of the pool was a bit difficult as our yard isnt very

Pros: Great Service

Cons: Built in the Rainy Season

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We are so impressed with our pool and how easy the builiding process was that we are telling all of our friends and neighbors they should have a pool installed by Imagine Pools and Spas South. We live in the south part of the city where

3
★★★★★

We are so impressed with our pool and how easy the builiding process was that we are telling all of our friends and neighbors they should have a pool installed by Imagine Pools and Spas South. We live in the south part of the city where

Pros: Great Communication

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This pool building experience has been a nightmare. This builder has poor business practices ranging from poor communication skills, thru either phone or email, to lack of ability to complete pool projects in a timely manner. We

3
★★★★★

This pool building experience has been a nightmare. This builder has poor business practices ranging from poor communication skills, thru either phone or email, to lack of ability to complete pool projects in a timely manner. We

Pros: Price

Cons: No communication with customer

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We have had problems from day one with this pool builder. Pool is finished but we have cracked flagstone, cracked patio, and cracked plaster. Company is extremely unresponsive and is now telling us that we have to deal with there

3
★★★★★

\r
We have had problems from day one with this pool builder. Pool is finished but we have cracked flagstone, cracked patio, and cracked plaster. Company is extremely unresponsive and is now telling us that we have to deal with there

Pros: Pool is finished

Cons: Pool was built very poorly

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Hiring Imagine Pools has been the worst experience we ever had with a contractor of any kind. There are many other pool builders out there. Avoid this one if possible. I must admit that we hired them based on price and the salesman

3
★★★★★

Hiring Imagine Pools has been the worst experience we ever had with a contractor of any kind. There are many other pool builders out there. Avoid this one if possible. I must admit that we hired them based on price and the salesman

Cons: Quality, service

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My wife and I had never owned a pool before, and Imagine Pools & Spas took amazing care of us during the pool building process. We were very impressed with the knowledge and profesionalism that was used when dealing with all of the

3
★★★★★

My wife and I had never owned a pool before, and Imagine Pools & Spas took amazing care of us during the pool building process. We were very impressed with the knowledge and profesionalism that was used when dealing with all of the

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The pool was great when finished but unfortunately the subcontractor who they hired to do the water chemistry didn't put a certain chemical in our pool which caused stains all over the plaster. After numerous calls and complaints (this

3
★★★★★

The pool was great when finished but unfortunately the subcontractor who they hired to do the water chemistry didn't put a certain chemical in our pool which caused stains all over the plaster. After numerous calls and complaints (this

 

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