Sunset Mechanical Svc

★★★★★
  • 3210 Canaan Center Drive, Unit 5

    Charlotte, NC 28206

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I have been using Sunset for 2 years, find both Justin and Aaron, to be very professional, and honest. They have provided outstanding service. Recently one of my AC units failed, they gave me prompt service, provided a very logical list of options for replacement and included recommendations for actions to correct air/temperature imbalance problems. The installation was completed on time and in a highly professional manner. They took extraordinary care to clean. I am highly pleased with the rebalance and the new system.

2
★★★★★

I have been using Sunset for 2 years, find both Justin and Aaron, to be very professional, and honest. They have provided outstanding service. Recently one of my AC units failed, they gave me prompt service, provided a very logical list of options for replacement and included recommendations for actions to correct air/temperature imbalance problems. The installation was completed on time and in a highly professional manner. They took extraordinary care to clean. I am highly pleased with the rebalance and the new system.

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Our AC unit was on its last leg needing weekly injections of freon to keep us moderately comfortable so we began calling around for quotes. My husband located Sunset through the Internet. They came out to our house at the scheduled time. Aaron was our first contact person. He was personable and knowledgeable. He never asked for other quotes or bad mouthed other companies (as others did...we contacted 5 companies).

Aaron took measurements in our home, in our crawl space, and went into our attic. We were pleased with the technology he had available to assist him in making a true assessment of our needs. He also took the time to explain all of the terminology associated with the purchase of a new system. He then took our information and created several options for us that met our comfort needs as well as our budget needs.

We received the email proposals with all of the information about unit types, rebates, tax credits, and cost. Once we decided on the unit, an install date was set. The Sunset crew came out and installed our new unit as well as duct work in a professional, considerate manner. All employees were courteous and considerate of our privacy as well as our property. The work was done in a timely fashion. Before they left Aaron and Justin saw to it that we understood how all of the equipment operated. Aaron gave us a tutorial on our new thermostat. We were even pleased that they came back to take air flow and temperature readings to make sure things were working to our liking. We were contacted no less than five times after install to make sure things were to our liking.

We HIGHLY recommend Sunset Mechanical for your AC and heating needs. They did much more than anyone else for a highly reasonable price. We know someone who charges $350 up front for the airflow tests and other computer readings completed for free by Sunset. We could not be happier with the service or the product provided to us from Sunset Mechanical. Aaron and Justin are running a topnotch business with excellent service.

2
★★★★★

Our AC unit was on its last leg needing weekly injections of freon to keep us moderately comfortable so we began calling around for quotes. My husband located Sunset through the Internet. They came out to our house at the scheduled time. Aaron was our first contact person. He was personable and knowledgeable. He never asked for other quotes or bad mouthed other companies (as others did...we contacted 5 companies).

Aaron took measurements in our home, in our crawl space, and went into our attic. We were pleased with the technology he had available to assist him in making a true assessment of our needs. He also took the time to explain all of the terminology associated with the purchase of a new system. He then took our information and created several options for us that met our comfort needs as well as our budget needs.

We received the email proposals with all of the information about unit types, rebates, tax credits, and cost. Once we decided on the unit, an install date was set. The Sunset crew came out and installed our new unit as well as duct work in a professional, considerate manner. All employees were courteous and considerate of our privacy as well as our property. The work was done in a timely fashion. Before they left Aaron and Justin saw to it that we understood how all of the equipment operated. Aaron gave us a tutorial on our new thermostat. We were even pleased that they came back to take air flow and temperature readings to make sure things were working to our liking. We were contacted no less than five times after install to make sure things were to our liking.

We HIGHLY recommend Sunset Mechanical for your AC and heating needs. They did much more than anyone else for a highly reasonable price. We know someone who charges $350 up front for the airflow tests and other computer readings completed for free by Sunset. We could not be happier with the service or the product provided to us from Sunset Mechanical. Aaron and Justin are running a topnotch business with excellent service.

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The service technitians were very friendly and professional from our interactions over the phone until they left my front door. Very reasonably priced, keep me involved every step of the way and didn't overcharge. They also left the place exactly as they found it and vacuumed. I would recommend them to other people and households who require this service. DOS 7/18/2011 Charlotte NC 28269

2
★★★★★

The service technitians were very friendly and professional from our interactions over the phone until they left my front door. Very reasonably priced, keep me involved every step of the way and didn't overcharge. They also left the place exactly as they found it and vacuumed. I would recommend them to other people and households who require this service. DOS 7/18/2011 Charlotte NC 28269

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I wanted to update my response for Sunset Mechanical..since I was not able to use their services being that they were so opposed to dealing with my home warranty company and wanted me to have to pay out of pocket instead, I called One Hour A/C and Heating and they not only came out to my house within an hour (Sunset said I would not get an appointment today) they performed the work, were extremely professional, and even handled the claim with my home warranty company so that I would not incur extra expenses. If you need a true...""good old fashion company"" call One Hour!

0
★☆☆☆☆

I wanted to update my response for Sunset Mechanical..since I was not able to use their services being that they were so opposed to dealing with my home warranty company and wanted me to have to pay out of pocket instead, I called One Hour A/C and Heating and they not only came out to my house within an hour (Sunset said I would not get an appointment today) they performed the work, were extremely professional, and even handled the claim with my home warranty company so that I would not incur extra expenses. If you need a true...""good old fashion company"" call One Hour!

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Justin and Aaron at Sunset helped to get our heat on after a snowstorm. My home was being inspected the next day in connection with a sale, so it was important that our unit be in good working condition. They thoroughly cleaned and inspected our heating unit, and they called to follow up with me after they finished their work. I will definitely call on them again.

5
★★★★★

Justin and Aaron at Sunset helped to get our heat on after a snowstorm. My home was being inspected the next day in connection with a sale, so it was important that our unit be in good working condition. They thoroughly cleaned and inspected our heating unit, and they called to follow up with me after they finished their work. I will definitely call on them again.

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The guys (Aaron and Justin) at Sunset Mechanical have been keeping my old heating/a-c system alive for years. Finally I gave in and replaced it. They gave me a detailed breakdown of my options and the costs, and talked them over with me in a non-pressuring way. I got a good system and they helped me with the rebate paperwork. Even though it was expensive, I am very pleased with how much less my heating bills are - this month's is about a quarter of the corresponding bill from last year :-) and I am no longer destroying the ozone layer. They are always reliable and polite and cheerful and punctual and careful to clean up after themselves and I will keep using them. I'm happy to recommend them highly.

2
★★★★★

The guys (Aaron and Justin) at Sunset Mechanical have been keeping my old heating/a-c system alive for years. Finally I gave in and replaced it. They gave me a detailed breakdown of my options and the costs, and talked them over with me in a non-pressuring way. I got a good system and they helped me with the rebate paperwork. Even though it was expensive, I am very pleased with how much less my heating bills are - this month's is about a quarter of the corresponding bill from last year :-) and I am no longer destroying the ozone layer. They are always reliable and polite and cheerful and punctual and careful to clean up after themselves and I will keep using them. I'm happy to recommend them highly.

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Justin is Rude and Arrogant. This company is just dishonest. Charged an arm and a leg just to replace a $50 sensor. We will not use them ever again.

2
★★☆☆☆

Justin is Rude and Arrogant. This company is just dishonest. Charged an arm and a leg just to replace a $50 sensor. We will not use them ever again.

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I had a problem with my heat. I called around and i found Sunset. The tech that came to m home was friendly and he fixed my problem fast. I highly recommend them.

2
★★★★★

I had a problem with my heat. I called around and i found Sunset. The tech that came to m home was friendly and he fixed my problem fast. I highly recommend them.

Pros: everthing

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After getting quotes from several other companies, I called Sunset Mechanical. I was expecting to get a quote for replacing my heating and air conditiong over the phone. After talking with one of the owners for about 20 minutes, I understood why they need to come to my house to quote the new system. They directed me to their website to further educate me on choosing the right contractor and the right system for me. When they came out, I saw things that they looked at and did that no other contractor had done. They looked in my crawlspace, attic, and measured all my windows. They entered many other things into a computer software program to determine the size of heating and cooling system I needed. They also hooked up a big fan to my front door and were able to show me where a lot of bad air was coming into my house and ducts. After seeing how much time they spent at my house, I was curious to see how much their quote would be campared to the other companies. When I got the e-mail quote, I was surprised. They broke everything down into several options for me. Even though they proposed to do a lot of other things no one else had found, their prices were in line with the other quotes. Their quote was not the least expensive. However, based on what they did in my home already for no charge, I knew I was going to get what I was paying for. I did not choose to do everything they quoted me, but I am very happy with what I did have done. My family does not get sick as often and my utility bills went way down. It was a great experience with the owners of Sunset Mechanical from my initial phonecall to their many follow up calls. I highly recommend Sunset Mechanical to anyone in the need of a new heating or air conditioning system.

2
★★★★★

After getting quotes from several other companies, I called Sunset Mechanical. I was expecting to get a quote for replacing my heating and air conditiong over the phone. After talking with one of the owners for about 20 minutes, I understood why they need to come to my house to quote the new system. They directed me to their website to further educate me on choosing the right contractor and the right system for me. When they came out, I saw things that they looked at and did that no other contractor had done. They looked in my crawlspace, attic, and measured all my windows. They entered many other things into a computer software program to determine the size of heating and cooling system I needed. They also hooked up a big fan to my front door and were able to show me where a lot of bad air was coming into my house and ducts. After seeing how much time they spent at my house, I was curious to see how much their quote would be campared to the other companies. When I got the e-mail quote, I was surprised. They broke everything down into several options for me. Even though they proposed to do a lot of other things no one else had found, their prices were in line with the other quotes. Their quote was not the least expensive. However, based on what they did in my home already for no charge, I knew I was going to get what I was paying for. I did not choose to do everything they quoted me, but I am very happy with what I did have done. My family does not get sick as often and my utility bills went way down. It was a great experience with the owners of Sunset Mechanical from my initial phonecall to their many follow up calls. I highly recommend Sunset Mechanical to anyone in the need of a new heating or air conditioning system.

Pros: Great customer service, quality of work, and fair prices

Cons: Did not have any

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We had our HVAC system destroyed this summer in the middle of a heat wave and I was pregnant. One of the owners of the company came and did a late night temporary fix IN THE DARK. He then offered to credit me the total amount of the repair towards a new system if we chose to use them. After many, many estimates and lots or research, they came to give us an estimate. In the process, the discovered a very dangerous problem that all the other companies (and our house inspector missed). They were not the cheapest bid, but were right in the middle of the range.

Installation: went very smoothly. One of the company owners was on site the entire time and kept us up-to-date with progress. They finished the job within the time-frame estimated.

After installation: they have been very diligent about checking on the system and adjusting rooms so that each is optimally climate controlled.

Overall: couldn't have been happier.

Products installed: new ducts, heat pump, heating and cooling system.

5
★★★★★

We had our HVAC system destroyed this summer in the middle of a heat wave and I was pregnant. One of the owners of the company came and did a late night temporary fix IN THE DARK. He then offered to credit me the total amount of the repair towards a new system if we chose to use them. After many, many estimates and lots or research, they came to give us an estimate. In the process, the discovered a very dangerous problem that all the other companies (and our house inspector missed). They were not the cheapest bid, but were right in the middle of the range.

Installation: went very smoothly. One of the company owners was on site the entire time and kept us up-to-date with progress. They finished the job within the time-frame estimated.

After installation: they have been very diligent about checking on the system and adjusting rooms so that each is optimally climate controlled.

Overall: couldn't have been happier.

Products installed: new ducts, heat pump, heating and cooling system.

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.

After spending thousands and thousands of dollars on one HVAC system and the repair of another, plus the very expensive seasonal maintenance fee per year, this company failed to oblige to the terms of the agreement, and Justin in particular chose to inform me his company would no longer be servicing me, undoubtedly because I did not opt to pay him 1500 dollar plus to install a 40 gallon hot water heater.\r
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I highly DO NOT recommend working with Justin B , co-owner of Sunset Mechanicals as I believe you may regret. Find another company!

0
★☆☆☆☆

After spending thousands and thousands of dollars on one HVAC system and the repair of another, plus the very expensive seasonal maintenance fee per year, this company failed to oblige to the terms of the agreement, and Justin in particular chose to inform me his company would no longer be servicing me, undoubtedly because I did not opt to pay him 1500 dollar plus to install a 40 gallon hot water heater.\r
\r
I highly DO NOT recommend working with Justin B , co-owner of Sunset Mechanicals as I believe you may regret. Find another company!

Pros: they claim they pass inspections easily and thats the draw

Cons: very expensive and terrible customer service/ attitude

Review Partner
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Reflecting on the our entire HVAC project from conception through completion, there is only one term that can accurately describe our opinion of using and working with Sunset Mechanical Coerfection. We consider ourselves extremely lucky

2
★★★★★

Reflecting on the our entire HVAC project from conception through completion, there is only one term that can accurately describe our opinion of using and working with Sunset Mechanical Coerfection. We consider ourselves extremely lucky

.

Green Horizon installed new units for me about 6 or 7 years ago and they have been servicing the units since. I just had them come out last week. They are always responsive, they over communicate with us, they call us before they come, and

2
★★★★★

Green Horizon installed new units for me about 6 or 7 years ago and they have been servicing the units since. I just had them come out last week. They are always responsive, they over communicate with us, they call us before they come, and

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Green Horizon installed an AC system in my home about 3 weeks ago. They showed up on time, completed the work when they said they would. The AC works great. They have top notch customer service.

2
★★★★★

Green Horizon installed an AC system in my home about 3 weeks ago. They showed up on time, completed the work when they said they would. The AC works great. They have top notch customer service.

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Green Horizon is a great company. They come out to do my air conditioning and heating checks, tune-ups, and repairs. They're always on time, they always finish completely, and they do a good job at a reasonable price.

2
★★★★★

Green Horizon is a great company. They come out to do my air conditioning and heating checks, tune-ups, and repairs. They're always on time, they always finish completely, and they do a good job at a reasonable price.

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I am very pleased with Sunset Mechanical and highly recommend them to others! I had a clogged kitchen sink and needed a garbage disposal installed and called on Saturday to make an appointment. They rearranged their schedule so they

2
★★★★★

I am very pleased with Sunset Mechanical and highly recommend them to others! I had a clogged kitchen sink and needed a garbage disposal installed and called on Saturday to make an appointment. They rearranged their schedule so they

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They took the time to explain what was wrong and what our options were. They were thorough and efficient.

2
★★★★★

They took the time to explain what was wrong and what our options were. They were thorough and efficient.

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Aaron and Justin really want to earn your business. They will go out of their way to get you on their schedule and offer great prices. They are professional and personable. I will certainly do business with them again.

2
★★★★★

Aaron and Justin really want to earn your business. They will go out of their way to get you on their schedule and offer great prices. They are professional and personable. I will certainly do business with them again.

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I was very impressed with Green Horizon. We've been through some bad experiences with a particular heating and air conditioning company, and they came highly recommended from another gentleman who actually is in the business of working on

2
★★★★★

I was very impressed with Green Horizon. We've been through some bad experiences with a particular heating and air conditioning company, and they came highly recommended from another gentleman who actually is in the business of working on

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What I can tell you about Green Horizon, is they are very professional. They make sure to call you 30 minutes prior to the appointment. They are always on time. They are very proactive and not reactive, which I love! I don't have to have a

2
★★★★★

What I can tell you about Green Horizon, is they are very professional. They make sure to call you 30 minutes prior to the appointment. They are always on time. They are very proactive and not reactive, which I love! I don't have to have a

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Green Horizon replaced our air conditioning units last year, and it went fine. We've had them back this year to do the servicing this spring and they have just done our fall service, and everything went fine.

2
★★★★☆

Green Horizon replaced our air conditioning units last year, and it went fine. We've had them back this year to do the servicing this spring and they have just done our fall service, and everything went fine.

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We had a great experience with Sunset Mechanical.
They provided us with several options, and helped us determine which option was best for us.
They told us what to expect as far as a timeline for the job, and they performed as

2
★★★★★

We had a great experience with Sunset Mechanical.
They provided us with several options, and helped us determine which option was best for us.
They told us what to expect as far as a timeline for the job, and they performed as

.

We have used Sunset Mechanical for maintenance and repair, as well as installation of new systems, for the past nine years. They are curteous, professional, and conscientous--we have been extremely pleased.

2
★★★★★

We have used Sunset Mechanical for maintenance and repair, as well as installation of new systems, for the past nine years. They are curteous, professional, and conscientous--we have been extremely pleased.

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I'v been using Sunset Mechanical for several years. Compared to my prior HVAC service co. they are knowledgeable, professional, on time and courteous. I've been pleased with the regular maintenance, improvements and repairs.

2
★★★★★

I'v been using Sunset Mechanical for several years. Compared to my prior HVAC service co. they are knowledgeable, professional, on time and courteous. I've been pleased with the regular maintenance, improvements and repairs.

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I hired Green Horizon to change out my air conditioner, and to install a high efficiency hot water system, as well. I am a mechanical engineer, so I'm probably a bit more discerning about different products and methods than the average

2
★★★★★

I hired Green Horizon to change out my air conditioner, and to install a high efficiency hot water system, as well. I am a mechanical engineer, so I'm probably a bit more discerning about different products and methods than the average

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Sunset mechanical had serviced my old system for several years before I made the decision last year to have the whole system replaced. There was no doubt in my mind who would be doing that replacement. Sunset Mechanical. It took 3 days to

2
★★★★★

Sunset mechanical had serviced my old system for several years before I made the decision last year to have the whole system replaced. There was no doubt in my mind who would be doing that replacement. Sunset Mechanical. It took 3 days to

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We have been working with Sunset Mechanical since 2007 and have maintained maitenance agreements with them since. I appreciate their professionalism, their competency, and the pride they take in their work. That is a rare find these

2
★★★★★

We have been working with Sunset Mechanical since 2007 and have maintained maitenance agreements with them since. I appreciate their professionalism, their competency, and the pride they take in their work. That is a rare find these

.

I rely on Green Horizon for regular annual maintenance on my heating and AC equipment. Throughout the years, they've kept them functioning and when they do need to be replaced or repaired, they are there to do it. They always have great

2
★★★★★

I rely on Green Horizon for regular annual maintenance on my heating and AC equipment. Throughout the years, they've kept them functioning and when they do need to be replaced or repaired, they are there to do it. They always have great

.

Green Horizon is fantastic. I wouldn't consider using anyone else. Any time someone I know has a heating and air issue, I refer them to sunset. They are great guys. They do good work, and always clean up after themselves. They are also

2
★★★★★

Green Horizon is fantastic. I wouldn't consider using anyone else. Any time someone I know has a heating and air issue, I refer them to sunset. They are great guys. They do good work, and always clean up after themselves. They are also

.

Sunset Mechanical Services offers almost 30 years of combined heating and air conditioning experiences to the residents of Mecklenberg County, Charlotte, and surrounding areas.

2
★★★★★

Sunset Mechanical Services offers almost 30 years of combined heating and air conditioning experiences to the residents of Mecklenberg County, Charlotte, and surrounding areas.

More about Sunset Mechanical Svc

Sunset Mechanical Services is a full-service Residential Heating, Air Conditioning and Plumbing Company specializing in Sales, Service and, Installation. Lower Prices Don‚??t Always Get You a Better Deal It‚??s not unusual for our home inspections to uncover carbon monoxide issues and gas leaks that other contractors missed. Or AC drain lines backed up in the attic and we catch it before it leaks through the ceiling. Knowing we can have this big an effect on people‚??s lives inspires us to do what we do, everyday. After all, folks with no heat in winter and no AC in summer can‚??t even be comfortable in their own homes. To us, doing the right thing so they can get back to living a higher quality of life is what it‚??s all about. And so when contractors approach their work like they‚??re punching a clock and lack decent people skills to boot, we take it upon ourselves to deliver an experience that elevates how the public views our profession.

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