Franklin Fix It Right Repair Service

★★★★★
http://www.franklinappliancerepairs.com/
  • 328 Church St

    Franklin, TN 37064

    Map & Directions
4.5455 11
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Presented a detailed scope of work with price break down. Knowledgable, friendly workers. Will definitely use again

5
★★★★★

Presented a detailed scope of work with price break down. Knowledgable, friendly workers. Will definitely use again

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Franklin Fix It Right Repair Service proposes Appliance Repair, Refrigerator Repair, Washer and Dryer Repair, Freezer Repair and Appliance Repair Service in Smyrna, TN.

5
★★★★★

Franklin Fix It Right Repair Service proposes Appliance Repair, Refrigerator Repair, Washer and Dryer Repair, Freezer Repair and Appliance Repair Service in Smyrna, TN.

Was this review helpful to you?
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Franklin Fix It Right Repair Service proposes Appliance Repair, Refrigerator Repair, Washer and Dryer Repair, Freezer Repair and Appliance Repair Service in Smyrna, TN. Call us at (615) 591-8282, (615) 876-9310 or (615) 418-0234 for more

3
★★★★★

Franklin Fix It Right Repair Service proposes Appliance Repair, Refrigerator Repair, Washer and Dryer Repair, Freezer Repair and Appliance Repair Service in Smyrna, TN. Call us at (615) 591-8282, (615) 876-9310 or (615) 418-0234 for more

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Please note that "Heath H" is the business owner I am talking about. It seems that Dan Demers might be operating a business by the same name...he gets great reviews. But before you hire Heath, please read below and read other reviews

3
★★★★★

Please note that "Heath H" is the business owner I am talking about. It seems that Dan Demers might be operating a business by the same name...he gets great reviews. But before you hire Heath, please read below and read other reviews

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Technician Heath Holleman came across as being a bit short on integrity. He seems to be a "know-it-all" and he talked down to me at the same time he was trying to sell his services. On the phone he said there was a non-refundable $25

3
★★★★★

Technician Heath Holleman came across as being a bit short on integrity. He seems to be a "know-it-all" and he talked down to me at the same time he was trying to sell his services. On the phone he said there was a non-refundable $25

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In comparison, low service-call fee. Was able to make it same day, diagnose dryer problem, & had the part in his truck to fix it. Professional & earned my trust. Plus, he had on a "Williamson County Special Olympics" shirt from working the event earlier in the day. He's my kind of guy. I'll call him when our washer goes out. :)

Thank you, Mr. Demers!

5
★★★★★

In comparison, low service-call fee. Was able to make it same day, diagnose dryer problem, & had the part in his truck to fix it. Professional & earned my trust. Plus, he had on a "Williamson County Special Olympics" shirt from working the event earlier in the day. He's my kind of guy. I'll call him when our washer goes out. :)

Thank you, Mr. Demers!

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I left a voice mail for Don last Monday after my refrigerator/freezer stopped cooling. He contacted me about an hour later and said that he'd be arriving shortly to fix the problem. Within an hour or so, he had not only arrived but had already diagnosed the problem correctly and fixed the unit. It's been running great since then.

Don was not only prompt but also very knowlegeable and courteous during the service call. Based on my recent experience, I would have no reservations about reccommending his services to others with similar appliance problems.

2
★★★★★

I left a voice mail for Don last Monday after my refrigerator/freezer stopped cooling. He contacted me about an hour later and said that he'd be arriving shortly to fix the problem. Within an hour or so, he had not only arrived but had already diagnosed the problem correctly and fixed the unit. It's been running great since then.

Don was not only prompt but also very knowlegeable and courteous during the service call. Based on my recent experience, I would have no reservations about reccommending his services to others with similar appliance problems.

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We called Dan Demers to come check on our washing machine and learned he charges a $50 "service visit" fee just for visiting. Standard practice and no problem, we thought. We'd also been told the $50 would "go towards" the repair bill if we engaged his services.

As it turns out, what Mr. Demers means by "go towards" is that the $50 becomes a part of his "work fee." Mr. Demers spent a total of 10 mins fixing the spin-switch and charged a total of $150.77 (Parts: $53; Labor & Service: $85 + tax.)

In essence, Mr. Demers fixed the machine without clarifying his hourly work fee. The $50 visit fee is "rolled into" an $85 service fee for a 10 min job. Our biggest complaint is that we had no idea the total cost. In hindsight, we should have asked for the total, final repair cost as Mr. Demers didn't mention it till handing over the ticket. You judge if this is fair practice.

0
★☆☆☆☆

We called Dan Demers to come check on our washing machine and learned he charges a $50 "service visit" fee just for visiting. Standard practice and no problem, we thought. We'd also been told the $50 would "go towards" the repair bill if we engaged his services.

As it turns out, what Mr. Demers means by "go towards" is that the $50 becomes a part of his "work fee." Mr. Demers spent a total of 10 mins fixing the spin-switch and charged a total of $150.77 (Parts: $53; Labor & Service: $85 + tax.)

In essence, Mr. Demers fixed the machine without clarifying his hourly work fee. The $50 visit fee is "rolled into" an $85 service fee for a 10 min job. Our biggest complaint is that we had no idea the total cost. In hindsight, we should have asked for the total, final repair cost as Mr. Demers didn't mention it till handing over the ticket. You judge if this is fair practice.

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I was completely disappointed in the repair especially after reading reviews at CitySearch. He fixed the fridge and said he guaranteed it would work. About one month later fridge again did not work. After calling for 6 months he finally returned, said he now had found the problem but needed to order a part. He has never phoned or returned to complete the repair. I had to call another repair shop to finish the job. I would avoid like the plague.

0
★☆☆☆☆

I was completely disappointed in the repair especially after reading reviews at CitySearch. He fixed the fridge and said he guaranteed it would work. About one month later fridge again did not work. After calling for 6 months he finally returned, said he now had found the problem but needed to order a part. He has never phoned or returned to complete the repair. I had to call another repair shop to finish the job. I would avoid like the plague.

Pros: Fridge temporarily worked

Cons: Never finished job

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Dan was very honest about the problem with my refrigerator,as it turned out all it needed was a good cleaning.I am extremely pleased with his professionalism. I will tell all my friends about him.

2
★★★★★

Dan was very honest about the problem with my refrigerator,as it turned out all it needed was a good cleaning.I am extremely pleased with his professionalism. I will tell all my friends about him.

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Dan saved us a ton. He repaired our refrigerator for a good rate and momma is VERY happy. The thing sounded like a meat grinder. I highly recommend him. There are tons of jerks in his business. Believe me, he is an island in that business. He is honest and a great guy. Call him before you visit the store for a new appliance.

2
★★★★★

Dan saved us a ton. He repaired our refrigerator for a good rate and momma is VERY happy. The thing sounded like a meat grinder. I highly recommend him. There are tons of jerks in his business. Believe me, he is an island in that business. He is honest and a great guy. Call him before you visit the store for a new appliance.

Pros: Resonable, Fast and Honest

Cons: none

Message from Franklin Fix It Right Repair Service

I can be reached at 615-394-1580

More about Franklin Fix It Right Repair Service

We service most major manufactures and most repairs are completed the same day.

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