CR Tile & Remodeling, Inc.

★★★★☆
  • 17643 Pilkington Road

    Lake Oswego, OR 97035

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These guys are garbage they do not pay their subcontractors at all.They will make up excuses on why they can't pay. I did three roofs for them adding up to 32,000 dollars and haven't received a dime. they would make up lies saying that the homeowners haven't payed them and when i speak to the homeowners they say they paid cr-tile two months ago with proof that they paid. Getting a hold of Gary and Barry was nearly impossible they are worthless they dont know how to do business. Right now CR-tile is suspended by the ccb because of all the money they owe these guys are crooks. They steal money from the hard working people like us. So please this review so you guys do not get burned by this company they are the scum of the earth especially fat Gary.

1
★☆☆☆☆

These guys are garbage they do not pay their subcontractors at all.They will make up excuses on why they can't pay. I did three roofs for them adding up to 32,000 dollars and haven't received a dime. they would make up lies saying that the homeowners haven't payed them and when i speak to the homeowners they say they paid cr-tile two months ago with proof that they paid. Getting a hold of Gary and Barry was nearly impossible they are worthless they dont know how to do business. Right now CR-tile is suspended by the ccb because of all the money they owe these guys are crooks. They steal money from the hard working people like us. So please this review so you guys do not get burned by this company they are the scum of the earth especially fat Gary.

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These guys are garbage they do not pay their subcontractors at all.They will make up excuses on why they can't pay. I did three roofs for them adding up to 32,000 dollars and haven't received a dime. they would make up lies saying that the

3
★★★★★

These guys are garbage they do not pay their subcontractors at all.They will make up excuses on why they can't pay. I did three roofs for them adding up to 32,000 dollars and haven't received a dime. they would make up lies saying that the

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I signed contract with CR Tile and Remodeling near end of Sept. 2009 For a 100 sq. foot addition. Paid 50% up front. I continued contacting Gary every week for 6 months trying to get them to start the job. He would always tell me how they were just getting ready to start or that they were waiting for their architect or some excuse or other. Finally near the end of March 2010 a sub contractor shows up to do the Job. The job took two months because construction stopped 4 times (for sometimes up to a week) because the sub contractor could not buy supplies because CR Tile's account was in arrears with the supplier. The sub contractor also said he was not getting paid. Finally the job was completed the first week of May. The work turned out nice but I think that was because the sub contractor who did the Job did a great job. I wish I had hired the sub contractor directly. His company was Rob Wight Construction.

0
★☆☆☆☆

I signed contract with CR Tile and Remodeling near end of Sept. 2009 For a 100 sq. foot addition. Paid 50% up front. I continued contacting Gary every week for 6 months trying to get them to start the job. He would always tell me how they were just getting ready to start or that they were waiting for their architect or some excuse or other. Finally near the end of March 2010 a sub contractor shows up to do the Job. The job took two months because construction stopped 4 times (for sometimes up to a week) because the sub contractor could not buy supplies because CR Tile's account was in arrears with the supplier. The sub contractor also said he was not getting paid. Finally the job was completed the first week of May. The work turned out nice but I think that was because the sub contractor who did the Job did a great job. I wish I had hired the sub contractor directly. His company was Rob Wight Construction.

Cons: Delay starting job

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In October 20009, we signed a contract to have CR replace 5 windows and our front door with updated vinyl.

Kevin was a decent salesman and seemed genuinely concerned about us, until he handed our project over to Gary, our project lead.

Getting Gary to communicate or provide status was darn near impossible and was just frustrating to deal with. Promises about return phone calls were never fulfilled and even though they initiated contact via email, they never returned any emails I sent back to them. Only by badgering Gary did we get any movement from him and his subcontractor.

We finally finished the project after FIVE MONTHS after being told it would take around two months to complete. There were botched window measurements that delayed the window order and then they didn't even order the new front door until January. Even then, they hadn't documented correctly the first door that we ordered so we had to reiterate the details of our original door order. At no time were we pre-warned of any delays in the project and had to badger people to get any information at all.

The subcontractor they hired to perform the job was adequate, but just barely so. His attention to detail was a bit lacking. Shims in the windows weren't installed flush with the jambs so I had to trim them after they said they were done. And exterior caulking installed around both the windows and doors had gaps/holes in it. Communication from this sub was only slightly better than from Gary.

Needless to say, I won't be providing them any more work nor referrals for anyone I care about.

1
★★☆☆☆

In October 20009, we signed a contract to have CR replace 5 windows and our front door with updated vinyl.

Kevin was a decent salesman and seemed genuinely concerned about us, until he handed our project over to Gary, our project lead.

Getting Gary to communicate or provide status was darn near impossible and was just frustrating to deal with. Promises about return phone calls were never fulfilled and even though they initiated contact via email, they never returned any emails I sent back to them. Only by badgering Gary did we get any movement from him and his subcontractor.

We finally finished the project after FIVE MONTHS after being told it would take around two months to complete. There were botched window measurements that delayed the window order and then they didn't even order the new front door until January. Even then, they hadn't documented correctly the first door that we ordered so we had to reiterate the details of our original door order. At no time were we pre-warned of any delays in the project and had to badger people to get any information at all.

The subcontractor they hired to perform the job was adequate, but just barely so. His attention to detail was a bit lacking. Shims in the windows weren't installed flush with the jambs so I had to trim them after they said they were done. And exterior caulking installed around both the windows and doors had gaps/holes in it. Communication from this sub was only slightly better than from Gary.

Needless to say, I won't be providing them any more work nor referrals for anyone I care about.

Pros: Completed work......eventually

Cons: No communication, barely adequate install

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Would not recomend them to anyone. Took for ever to get anything done, and still did it wrong. A job they said would only take a month and six months later I'm still waiting for this nightmare to be over.

1
★☆☆☆☆

Would not recomend them to anyone. Took for ever to get anything done, and still did it wrong. A job they said would only take a month and six months later I'm still waiting for this nightmare to be over.

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working with Barry was great very professional

2
★★★★★

working with Barry was great very professional

on Service Magic

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Kevin, my sales person went on vacation prior to my decision on flooring, but his coworker, Jonathan took up the slack seamlessly while Kevin was gone. Upon return, Kevin patiently (

2
★★★★★

Kevin, my sales person went on vacation prior to my decision on flooring, but his coworker, Jonathan took up the slack seamlessly while Kevin was gone. Upon return, Kevin patiently (

on Service Magic

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A beutiful job when all was done

2
★★★★★

A beutiful job when all was done

on Service Magic

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Since January, CR Tile & Remodeling, through Barry Trotta, one of its sales representatives / project managers, I have completed several home remodeling projects. These include repainting my kitchen cabinets; changing all cabinet doors; changing the counter tops to granite; laying a high quality laminate floor in my hallways, kitchen and dining rooms; installing granite counter tops in my bathrooms and tiling the floors in them; and redoing my fireplace, entertainment center. All the work was done professionally and is of the highest quality.I am totally satisfied the work and results of CR Tile and Remodeling and recommend them to anyone.

2
★★★★★

Since January, CR Tile & Remodeling, through Barry Trotta, one of its sales representatives / project managers, I have completed several home remodeling projects. These include repainting my kitchen cabinets; changing all cabinet doors; changing the counter tops to granite; laying a high quality laminate floor in my hallways, kitchen and dining rooms; installing granite counter tops in my bathrooms and tiling the floors in them; and redoing my fireplace, entertainment center. All the work was done professionally and is of the highest quality.I am totally satisfied the work and results of CR Tile and Remodeling and recommend them to anyone.

on Service Magic

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Courteous,fast estimate process,clean, and great communication with quality work.

2
★★★★☆

Courteous,fast estimate process,clean, and great communication with quality work.

on Service Magic

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The dry wall repair was completed in two days and an extra day for touch up. It really looks good, pre loss condition.

2
★★★★★

The dry wall repair was completed in two days and an extra day for touch up. It really looks good, pre loss condition.

on Service Magic

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Didn't show up for appt; no phone call; when I called the next day, they didn't seem to care that they had wasted my time. Definitely would not recommend.

0
★☆☆☆☆

Didn't show up for appt; no phone call; when I called the next day, they didn't seem to care that they had wasted my time. Definitely would not recommend.

Cons: no show

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So far we think they are great!
An amazing selection and wonderful folks to work with.
They are particularly accomodating
and very professional.
I would highly reccomend
them

2
★★★★★

So far we think they are great!
An amazing selection and wonderful folks to work with.
They are particularly accomodating
and very professional.
I would highly reccomend
them

on Service Magic

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They did good work, and were faithful to their original cost estimate. The project took longer than anticipated, but I did not need the work done urgently.

2
★★★★☆

They did good work, and were faithful to their original cost estimate. The project took longer than anticipated, but I did not need the work done urgently.

on Service Magic

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They were very professional and the work done was great

2
★★★★★

They were very professional and the work done was great

on Service Magic

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There was a language difficulty with the work crew but all problems were solved in the end. Offered options when dry rot was found.

2
★★★★☆

There was a language difficulty with the work crew but all problems were solved in the end. Offered options when dry rot was found.

on Service Magic

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Hard working and very considerate in the work place.
Prompt and on time.
Excellent work!

2
★★★★★

Hard working and very considerate in the work place.
Prompt and on time.
Excellent work!

on Service Magic

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Perfect job! Completed on time and very clean! Great quality and service!

2
★★★★★

Perfect job! Completed on time and very clean! Great quality and service!

on Service Magic

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