Marengo Luxury Spa (Hyatt Regency at The Arcade, Downtown Cleveland)

★★★★☆
Luxury spa offers a full range of services to physically rejuvenate, relax and pamper you.
41.4997 -81.6908
Map and Directions to Marengo Luxury Spa

216-621-4600

401 Euclid Ave, Ste 135

Cleveland, OH

44114

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About Marengo Luxury Spa (Hyatt Regency at The Arcade, Downtown Cleveland)

Hours
Mon 10am-5pm Tue-Fri 10am-7pm Sat 9am-6pm

Personal Services

Personal Services
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Reviews 1 - 16 of 16.
.

I have been coming to Marengo for over two years now, first with Kathy for manis and pedis, then I added Jeffery for my hair and Alexis does my hair removal and facials, and special make up when I need it

I have been to many spas in many cities over the years, and Marengo is absolutely one of the best, and easily the best experience I have had in Cleveland. The staff is professional and very friendly, the spa very clean and well-appointed, and the whole expiience relaxing. I cannot understand folks who say they found the people at Marengo rude--the three people of whom I am a client have been very friendly to me since day one. Jeffrey is a miracle worker--I was not happy with my old stylist and switched about over a year ago to him, and am so pleased. As for the women at the front counter--they are professional and have always been pleasant to me. The owner, Monique is almost always there when I come in, which beats a chain spa where you don't know who is in charge. Highly recommend

5
★★★★★

I have been coming to Marengo for over two years now, first with Kathy for manis and pedis, then I added Jeffery for my hair and Alexis does my hair removal and facials, and special make up when I need it

I have been to many spas in many cities over the years, and Marengo is absolutely one of the best, and easily the best experience I have had in Cleveland. The staff is professional and very friendly, the spa very clean and well-appointed, and the whole expiience relaxing. I cannot understand folks who say they found the people at Marengo rude--the three people of whom I am a client have been very friendly to me since day one. Jeffrey is a miracle worker--I was not happy with my old stylist and switched about over a year ago to him, and am so pleased. As for the women at the front counter--they are professional and have always been pleasant to me. The owner, Monique is almost always there when I come in, which beats a chain spa where you don't know who is in charge. Highly recommend

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.

I have been a faithful Marengo client for 2 yrs. I wouldn't go anywhere else for my mani's & pedi's. Kathy does a great job transforming my fingers & toes. See the girls in the spa for great facials & massages! Prices are very reasonable & they have great promotions. Very relaxing atmosphere & the staff is quite accomodating. Go there and you will never want to leave!

5
★★★★★

I have been a faithful Marengo client for 2 yrs. I wouldn't go anywhere else for my mani's & pedi's. Kathy does a great job transforming my fingers & toes. See the girls in the spa for great facials & massages! Prices are very reasonable & they have great promotions. Very relaxing atmosphere & the staff is quite accomodating. Go there and you will never want to leave!

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1 out of 1 people found this review helpful.

.

Hi
just like to say I and a few of my friends use to be employed by the Marengo Institute. Well after a year of them not paying rent on the building they were using in Marietta Ohio, they decided to skip town without warning and close the place. They have left nothing but unpaid bills. Do not trust these people, epescially Jojo he is a con man.

1
★☆☆☆☆

Hi
just like to say I and a few of my friends use to be employed by the Marengo Institute. Well after a year of them not paying rent on the building they were using in Marietta Ohio, they decided to skip town without warning and close the place. They have left nothing but unpaid bills. Do not trust these people, epescially Jojo he is a con man.

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.

This place is wonderful! Alexis is the best and I love all the hair removal stuff that she does. Beware of the front desk... this one lady is always there except for for mondays and that is when I call to make appointments because she is really rude. It is just better when she is not there. Unfortunately she has been there for a long time and I doubt the owner would get rid of her. But seriously the services itself are totally worth it.

4
★★★★☆

This place is wonderful! Alexis is the best and I love all the hair removal stuff that she does. Beware of the front desk... this one lady is always there except for for mondays and that is when I call to make appointments because she is really rude. It is just better when she is not there. Unfortunately she has been there for a long time and I doubt the owner would get rid of her. But seriously the services itself are totally worth it.

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I believe Marengo Spa is the best Luxury Spa in Cleveland, Ohio. I had my wedding in Cleveland on May 24, 2008 at the Cleveland Marriott downtown at Key Center. I live in Madison and was planning this wedding from afar. Monique, the owner was a gem to work with. She is incredibly responsive via email. She helped me find a cater to have food ready both Friday before the rehearsal dinner as we got our nails done and on Saturday before the wedding as my 7 bridesmaids and mother got our hair and make-up done. We relaxed in the spa reception lobby where there is a beautiful fireplace. I know this was a critical reason why I was so calm the morning of my wedding. Henry did my hair and he is a genius. I was so happy with my hair. We did a trial months before and the final half up-do was perfection. My hair never moved the entire day until evening. I couldn't of been happier. Victoria did my make-up. I am not a girl who wears a lot of make-up and my husband wanted to recognize me when I walked down the aisle. She made me look natural yet sophisticated and it lasted the entire day. I am so happy with Marengo. The staff felt like family and made me so comfortable that entire day. Thank you for making my wedding so much more special.

5
★★★★★

I believe Marengo Spa is the best Luxury Spa in Cleveland, Ohio. I had my wedding in Cleveland on May 24, 2008 at the Cleveland Marriott downtown at Key Center. I live in Madison and was planning this wedding from afar. Monique, the owner was a gem to work with. She is incredibly responsive via email. She helped me find a cater to have food ready both Friday before the rehearsal dinner as we got our nails done and on Saturday before the wedding as my 7 bridesmaids and mother got our hair and make-up done. We relaxed in the spa reception lobby where there is a beautiful fireplace. I know this was a critical reason why I was so calm the morning of my wedding. Henry did my hair and he is a genius. I was so happy with my hair. We did a trial months before and the final half up-do was perfection. My hair never moved the entire day until evening. I couldn't of been happier. Victoria did my make-up. I am not a girl who wears a lot of make-up and my husband wanted to recognize me when I walked down the aisle. She made me look natural yet sophisticated and it lasted the entire day. I am so happy with Marengo. The staff felt like family and made me so comfortable that entire day. Thank you for making my wedding so much more special.

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.

my names John, i came in there and they treated me like i wasnt even there, i felt really bad after i left i didnt even bother getting a massage... i guess you have to wear a suit and tie to get in good with people there.... i called around a few places and found a great place over on detroit and 25th... and its way cheaper, and the women are friendly and funny. offered me a cold ice water and catered to my every need . they even brought me extra pillows for my neck without hesitation, now thats what i call customer service.

2
★★☆☆☆

my names John, i came in there and they treated me like i wasnt even there, i felt really bad after i left i didnt even bother getting a massage... i guess you have to wear a suit and tie to get in good with people there.... i called around a few places and found a great place over on detroit and 25th... and its way cheaper, and the women are friendly and funny. offered me a cold ice water and catered to my every need . they even brought me extra pillows for my neck without hesitation, now thats what i call customer service.

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.

OOOHHH MY GOD!! This place is absolutely beautiful. Just walking into the location was very relaxing. I was staying here for a conference and I had to treat myself. This place is highly recommended.

5
★★★★★

OOOHHH MY GOD!! This place is absolutely beautiful. Just walking into the location was very relaxing. I was staying here for a conference and I had to treat myself. This place is highly recommended.

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Latest reviews from Citysearch.

.

This was an AWESOME day spa experience!!! We were in town for my sister-in-law's wedding, we had no previous experience with the salon, but they were 1) professional - 2) very, very friendly! The owner is a doll! She took care of our entire crew, and her TEAM is wonderful. Ask for Henri on the most amazing and creative hair styles! Put yourself in his capable hands and you will not be disappointed!!! Victoria worked wonders with my stressed out skin! I felt relaxed and did not feel like I was wearing "warpaint" - she took her time, and did not make me feel rushed at all. My mom-in-law who is currently undergoing Chemo was transformed under her brushes and wands! And, lastly thank you to Charlene! You should be paid for therapy!!! - Our family will be back again!!!

5
★★★★★

This was an AWESOME day spa experience!!! We were in town for my sister-in-law's wedding, we had no previous experience with the salon, but they were 1) professional - 2) very, very friendly! The owner is a doll! She took care of our entire crew, and her TEAM is wonderful. Ask for Henri on the most amazing and creative hair styles! Put yourself in his capable hands and you will not be disappointed!!! Victoria worked wonders with my stressed out skin! I felt relaxed and did not feel like I was wearing "warpaint" - she took her time, and did not make me feel rushed at all. My mom-in-law who is currently undergoing Chemo was transformed under her brushes and wands! And, lastly thank you to Charlene! You should be paid for therapy!!! - Our family will be back again!!!

Pros: Best Hair, Makeup and Mani/Pedi in Town!

Cons: Could spend all day there!

.

Best massage ever. I travel a lot and have had massages in many cities & the one I got at Marengo was the best ever. I have chronic pain in my back which can be aggrivated by long fights and car rides. The massage therapist worked out all of my aches & pains and I left feeling liked a new woman. The staff was very professional & courteous. I travel to Cleveland frequently for business and I will be back here for a massage each time.

5
★★★★★

Best massage ever. I travel a lot and have had massages in many cities & the one I got at Marengo was the best ever. I have chronic pain in my back which can be aggrivated by long fights and car rides. The massage therapist worked out all of my aches & pains and I left feeling liked a new woman. The staff was very professional & courteous. I travel to Cleveland frequently for business and I will be back here for a massage each time.

Pros: Central downtown location. Nice staff. Beautiful spa.

.

The place is terrible, the staff is not professional she talked the whole time I was getting my massage. The staff at the front desk is rude. Never go to this place

1
★☆☆☆☆

The place is terrible, the staff is not professional she talked the whole time I was getting my massage. The staff at the front desk is rude. Never go to this place

Pros: none

Cons: none

.

I visit spas all over and this is my favorite. I've been three times now - once with my sister for a girls day, once with my husband for a couples massage and once for a day just for me. Every time it's been wonderful and relaxing. I recommend their packages for a great value. The deep cleansing facials are great and so are the pedicures. My husband loved the couples massage in their couples room. Can't wait to plan my next spa day!

5
★★★★★

I visit spas all over and this is my favorite. I've been three times now - once with my sister for a girls day, once with my husband for a couples massage and once for a day just for me. Every time it's been wonderful and relaxing. I recommend their packages for a great value. The deep cleansing facials are great and so are the pedicures. My husband loved the couples massage in their couples room. Can't wait to plan my next spa day!

Pros: Great staff, great ambience and valet parking

.

I believe Marengo Spa is the best Luxury Spa in Cleveland, Ohio. I had my wedding in Cleveland on May 24, 2008 at the Cleveland Marriott downtown at Key Center. I live in Madison and was planning this wedding from afar. Monique, the owner was a gem to work with. She is incredibly responsive via email. She helped me find a cater to have food ready both Friday before the rehearsal dinner as we got our nails done and on Saturday before the wedding as my 7 bridesmaids and mother got our hair and make-up done. We relaxed in the spa reception lobby where there is a beautiful fireplace. I know this was a critical reason why I was so calm the morning of my wedding. Henry did my hair and he is a genius. I was so happy with my hair. We did a trial months before and the final half up-do was perfection. My hair never moved the entire day until evening. I couldn't of been happier. Victoria did my make-up. I am not a girl who wears a lot of make-up and my husband wanted to recognize me when I walked down the aisle. She made me look natural yet sophisticated and it lasted the entire day. I am so happy with Marengo. The staff felt like family and made me so comfortable that entire day. Thank you for making my wedding so much more special.

5
★★★★★

I believe Marengo Spa is the best Luxury Spa in Cleveland, Ohio. I had my wedding in Cleveland on May 24, 2008 at the Cleveland Marriott downtown at Key Center. I live in Madison and was planning this wedding from afar. Monique, the owner was a gem to work with. She is incredibly responsive via email. She helped me find a cater to have food ready both Friday before the rehearsal dinner as we got our nails done and on Saturday before the wedding as my 7 bridesmaids and mother got our hair and make-up done. We relaxed in the spa reception lobby where there is a beautiful fireplace. I know this was a critical reason why I was so calm the morning of my wedding. Henry did my hair and he is a genius. I was so happy with my hair. We did a trial months before and the final half up-do was perfection. My hair never moved the entire day until evening. I couldn't of been happier. Victoria did my make-up. I am not a girl who wears a lot of make-up and my husband wanted to recognize me when I walked down the aisle. She made me look natural yet sophisticated and it lasted the entire day. I am so happy with Marengo. The staff felt like family and made me so comfortable that entire day. Thank you for making my wedding so much more special.

.

We came to this spa from out of town for a "girls weekend" get away and had the best spa experience ever. Our group has traveled far distances to visit other spas and this is the first time we have all had an amazing time with each and every service. I would recomend this spa to anyone and everyone!

5
★★★★★

We came to this spa from out of town for a "girls weekend" get away and had the best spa experience ever. Our group has traveled far distances to visit other spas and this is the first time we have all had an amazing time with each and every service. I would recomend this spa to anyone and everyone!

Pros: Beautiful location

.

DO NOT WASTE YOUR MONEY! ALL I CAN SAY! RUDE PEOPLE. NOT WORTH IT! You can go to many other places and get better service for less money.

1
★☆☆☆☆

DO NOT WASTE YOUR MONEY! ALL I CAN SAY! RUDE PEOPLE. NOT WORTH IT! You can go to many other places and get better service for less money.

Cons: Parking was way too expensive

.

Went for a couples massage and very unhappy. Took us 30 mins late, no one greeted us, we just sat on a couch. No refreshments offered. One small changing room for males and females so only one person can get ready at a time. The massage therapists talked to each other during our massages, so it was not very relaxing. When I called to complain, Monique had no follow through and no apology was offered. Not recommended

1
★☆☆☆☆

Went for a couples massage and very unhappy. Took us 30 mins late, no one greeted us, we just sat on a couch. No refreshments offered. One small changing room for males and females so only one person can get ready at a time. The massage therapists talked to each other during our massages, so it was not very relaxing. When I called to complain, Monique had no follow through and no apology was offered. Not recommended

.

What a wonderful atmosphere, professional and educated staff and wide variety of products and services! Monique has creatied a top notch estabilishment and has left no stone unturned. Henri is a truly talented artistic director, and has a passion for making others feel better and delivering a quality experience!

5
★★★★★

What a wonderful atmosphere, professional and educated staff and wide variety of products and services! Monique has creatied a top notch estabilishment and has left no stone unturned. Henri is a truly talented artistic director, and has a passion for making others feel better and delivering a quality experience!

Editorial from

Luxury spa offers a full range of services to physically rejuvenate, relax and pamper you.

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