LuxLash

★★★★☆
  • 232 Newbury St

    Boston, MA 02116

    Cross street: Fairfield Street

    Map & Directions
  • 617-587-5274

About LuxLash

Hours
Tue-Fri 10am-7pm; Sat 10am-6pm

Personal Services

Personal Services
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.

It took several weeks of calling & emailing to make the appointment and if it weren

3
★★★★★

It took several weeks of calling & emailing to make the appointment and if it weren

.

Absolutely amazing, I woke up and felt like I was Cinderella.

If you've never had this done, run don't walk.
Its great especially if you have alot of events all in the span of two months. Its great if you just want to spice up your life!
Its so relaxing and owner Suzanne, is very protective over you as a clients , you feel so well taken care of.
I absolutely loved it.
takes some time but its worth it!
every penny.
I can't stop looking in the mirror!

5
★★★★★

Absolutely amazing, I woke up and felt like I was Cinderella.

If you've never had this done, run don't walk.
Its great especially if you have alot of events all in the span of two months. Its great if you just want to spice up your life!
Its so relaxing and owner Suzanne, is very protective over you as a clients , you feel so well taken care of.
I absolutely loved it.
takes some time but its worth it!
every penny.
I can't stop looking in the mirror!

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.

absolutely amazing. its like going to a spa with a little medical thrown in.

when i opened my eyes the pretty technician handed me a mirror...i felt like a princess...

I don't even know what to do with myself, they are so beautiful. this is going to make my day of getting ready so easy.

love it. unbelievable. worth every penny.

2
★★★★★

absolutely amazing. its like going to a spa with a little medical thrown in.

when i opened my eyes the pretty technician handed me a mirror...i felt like a princess...

I don't even know what to do with myself, they are so beautiful. this is going to make my day of getting ready so easy.

love it. unbelievable. worth every penny.

Pros: Amazing Lashes

Cons: Now I have to fix the rest!

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HORRIFIC!!! Women with eyebrows-----STAY AWAY FROM THIS PLACE!!! I went in for a brow appointment as well as a full set of eyelash extensions. I simply asked to clean the stray hairs of my brows, and not change the shape WHATSOEVER! The employee proceeded to remove my once beautiful, thick eyebrows into pencil thin, uneven , assymatrical disasters! I looked at them and started to cry. The owner brushed it off when I told her my eyebrows were destroyed! "OH once your lashes are in, you won't even notice...I'll even throw in some Lash Growth Stimulator". (Which, never happened!) She proceeded to tell me, that my eyebrows would grow back in two weeks!!! WHAT TOOK YEARS AND YEARS TO GROW WILL NOT GROW BACK IN TWO WEEKS!!! My beautiful eyebrows, which were my best feature had just been taken from me in the blink of an eye. They then had me in a chair for hours to put the lashes on...my instinct told me to run!! The lahes were HORRIBLE!!! The fumes burned my eyes, and are still burning a wee later. Not to mention the lashes themselves, which began falling off THAT SAME DAY!!! Overall, this whole experience was devestating, horrifying, and traumatic. With that being said, I haven't even mentioned how RUDE the Emplyees are and HOW "FAKE" the owner is. She is condescending, cruel, and will HATE you if you are real, young, pretty, or well to do. She will absolutly love you (in a wonderfully fake, evil way) if you are a CELEBRITY. I don't see how this excuse of a solon can remain open...not only were they terribly UNQUALIFIED, BUT RUDE AND CRUEL AT THE SAME TIME??! My husband is an Attorney, and I am seriously thinking of taking some sort of LEGAL ACTION. WALKING INTO LUXLASH WAS THE WORST MISTAKE I HAVE EVER MADE IN MY LIFE! AND LADIES, DO NOT LET THE OTHER COMMENTS ABOUT HOW WONDERFUL THEY ARE FOOL YOU-----THEY ARE WRITTEN BY STAFF, FRIENDS, AND FAMILY. IF you like your eyebrows, eye lashes, or yourself.....DO NOT STEP FOOT IN THIS SALON. IT HAS TRULY BEEN A NIGHTMARE, ONE OF WHICH I WILL NEVER FORGET.

1
★☆☆☆☆

HORRIFIC!!! Women with eyebrows-----STAY AWAY FROM THIS PLACE!!! I went in for a brow appointment as well as a full set of eyelash extensions. I simply asked to clean the stray hairs of my brows, and not change the shape WHATSOEVER! The employee proceeded to remove my once beautiful, thick eyebrows into pencil thin, uneven , assymatrical disasters! I looked at them and started to cry. The owner brushed it off when I told her my eyebrows were destroyed! "OH once your lashes are in, you won't even notice...I'll even throw in some Lash Growth Stimulator". (Which, never happened!) She proceeded to tell me, that my eyebrows would grow back in two weeks!!! WHAT TOOK YEARS AND YEARS TO GROW WILL NOT GROW BACK IN TWO WEEKS!!! My beautiful eyebrows, which were my best feature had just been taken from me in the blink of an eye. They then had me in a chair for hours to put the lashes on...my instinct told me to run!! The lahes were HORRIBLE!!! The fumes burned my eyes, and are still burning a wee later. Not to mention the lashes themselves, which began falling off THAT SAME DAY!!! Overall, this whole experience was devestating, horrifying, and traumatic. With that being said, I haven't even mentioned how RUDE the Emplyees are and HOW "FAKE" the owner is. She is condescending, cruel, and will HATE you if you are real, young, pretty, or well to do. She will absolutly love you (in a wonderfully fake, evil way) if you are a CELEBRITY. I don't see how this excuse of a solon can remain open...not only were they terribly UNQUALIFIED, BUT RUDE AND CRUEL AT THE SAME TIME??! My husband is an Attorney, and I am seriously thinking of taking some sort of LEGAL ACTION. WALKING INTO LUXLASH WAS THE WORST MISTAKE I HAVE EVER MADE IN MY LIFE! AND LADIES, DO NOT LET THE OTHER COMMENTS ABOUT HOW WONDERFUL THEY ARE FOOL YOU-----THEY ARE WRITTEN BY STAFF, FRIENDS, AND FAMILY. IF you like your eyebrows, eye lashes, or yourself.....DO NOT STEP FOOT IN THIS SALON. IT HAS TRULY BEEN A NIGHTMARE, ONE OF WHICH I WILL NEVER FORGET.

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.

I attempted to get an appointment to get a set of full lashes today for LuxLash. When I called in the morning, I was told I would get a call back, it never happened. I called back again, and two times I was cut off. Then, I managed to get someone on the phone who said she had to check on what openings they had and she said she would call me back. It never happened. I was looking forward to giving this spa lots of business not only with this first appointment, but in months to come if I liked their work. Apparently, they are so busy they do not want additional cliental. I called another spa today and already have an appointment. Not worth all the hassle.

1
★☆☆☆☆

I attempted to get an appointment to get a set of full lashes today for LuxLash. When I called in the morning, I was told I would get a call back, it never happened. I called back again, and two times I was cut off. Then, I managed to get someone on the phone who said she had to check on what openings they had and she said she would call me back. It never happened. I was looking forward to giving this spa lots of business not only with this first appointment, but in months to come if I liked their work. Apparently, they are so busy they do not want additional cliental. I called another spa today and already have an appointment. Not worth all the hassle.

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.

I find it very "funny" that people are all of a sudden complaining about luxlash. I went to the "former employees" mentioned to have my lashes done. What I experienced was 1 and a half hours of them being totally unprofessional bashing and complaining about their former place of employment. I have never seen two people try sooo hard to make sure I never step foot in luxlash. It was a very uncomfortable experience. I have never heard a peep of bashing from luxlash about them. Its a pleasant experience. I'll stay with the professional ones...luxlash...thank you.

2
★★★★★

I find it very "funny" that people are all of a sudden complaining about luxlash. I went to the "former employees" mentioned to have my lashes done. What I experienced was 1 and a half hours of them being totally unprofessional bashing and complaining about their former place of employment. I have never seen two people try sooo hard to make sure I never step foot in luxlash. It was a very uncomfortable experience. I have never heard a peep of bashing from luxlash about them. Its a pleasant experience. I'll stay with the professional ones...luxlash...thank you.

Pros: professional, experienced

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My husband surprised me with a full-set application of lashes for my birthday. I had a great experience and th results are unbelievable. They look completely real and you can't even feel them on your eyes, unlike the false strip eyelashes that I've used in the past.

You definitely have to be way more gentle and careful when you wash your face. You can't just rub your eyes with a towel. The extra time and effort is worth it to have beautiful lashes everyday.

My technician, Gia, had a very gentle touch during the application and they give you very specific instructions on how to care for them. It's been a month and I still love the results. I'm going in for my fill this week!

5
★★★★★

My husband surprised me with a full-set application of lashes for my birthday. I had a great experience and th results are unbelievable. They look completely real and you can't even feel them on your eyes, unlike the false strip eyelashes that I've used in the past.

You definitely have to be way more gentle and careful when you wash your face. You can't just rub your eyes with a towel. The extra time and effort is worth it to have beautiful lashes everyday.

My technician, Gia, had a very gentle touch during the application and they give you very specific instructions on how to care for them. It's been a month and I still love the results. I'm going in for my fill this week!

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.

My husband surprised me with a full-set application of lashes for my birthday. I had a great experience and th results are unbelievable. They look completely real and you can't even feel them on your eyes, unlike the false strip eyelashes that I've used in the past.

You definitely have to be way more gentle and careful when you wash your face. You can't just rub your eyes with a towel. The extra time and effort is worth it to have beautiful lashes everyday.

My technician, Gia, had a very gentle touch during the application and they give you very specific instructions on how to care for them. It's been a month and I still love the results. I'm going in for my fill this week!

2
★★★★★

My husband surprised me with a full-set application of lashes for my birthday. I had a great experience and th results are unbelievable. They look completely real and you can't even feel them on your eyes, unlike the false strip eyelashes that I've used in the past.

You definitely have to be way more gentle and careful when you wash your face. You can't just rub your eyes with a towel. The extra time and effort is worth it to have beautiful lashes everyday.

My technician, Gia, had a very gentle touch during the application and they give you very specific instructions on how to care for them. It's been a month and I still love the results. I'm going in for my fill this week!

from CitySearch
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The thought of lash extensions seemed foreign to me. I came across LuxLash while reading Boston Magazine and lash extensions caught my interest, yet I was still unsure. I decided to book for a consultation. I arrived and the girls were more than helpful and explained to me in detail and made me feel comfortable and confident with my decision to try the lash extensions. I layed down in the chair and treated myself to a manicure and perdicure while getting my lashes done. I felt so pampered! The spa is very clean and beautiful. The girls are so professional and my lashes look BEAUTIFUL. I already have my next appointment booked with them. Wonderful lashes, wonderful girls, wonderful Spa!

2
★★★★★

The thought of lash extensions seemed foreign to me. I came across LuxLash while reading Boston Magazine and lash extensions caught my interest, yet I was still unsure. I decided to book for a consultation. I arrived and the girls were more than helpful and explained to me in detail and made me feel comfortable and confident with my decision to try the lash extensions. I layed down in the chair and treated myself to a manicure and perdicure while getting my lashes done. I felt so pampered! The spa is very clean and beautiful. The girls are so professional and my lashes look BEAUTIFUL. I already have my next appointment booked with them. Wonderful lashes, wonderful girls, wonderful Spa!

.

I have never had good eyelashes, and have always been envious of those that do. NOW I can have them too!!! I look and feel beautiful ALL of the time, not just when I spend that obligatory hour of maintenence... The people at LuxLash have done an outstanding job with a brand new beauty service that no one else has been able to offer in a good way. Other places I had tried were scary, sometimes painful, and the lashes never lasted. This is the best beauty tool I have ever experieiced in a relaxing setting where the staff is fun, caring... and everything is so white and clean... and I always look forward to coming back.

2
★★★★★

I have never had good eyelashes, and have always been envious of those that do. NOW I can have them too!!! I look and feel beautiful ALL of the time, not just when I spend that obligatory hour of maintenence... The people at LuxLash have done an outstanding job with a brand new beauty service that no one else has been able to offer in a good way. Other places I had tried were scary, sometimes painful, and the lashes never lasted. This is the best beauty tool I have ever experieiced in a relaxing setting where the staff is fun, caring... and everything is so white and clean... and I always look forward to coming back.

Pros: The most beautiful you will ever feel! Great Service, Staff knows what their doing

Cons: Parking

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I just visited Lux Lash to treat myself, I spent 400.00 to get beautiful lashes, BUT not a pleasnat experience. Yes I love my lashes and will keep them up but not at LuxLash. What was suppose to be a relaxing spa atmosphere for me, was almost an anxiety attack . The staff were constantly talking over me to each other, borrowing each other's tools, having conversations amongst themselves and it made me feel extremely uncomfortable. It was not a spa like atmosphere at all., i was not really not interested in hearing about other clients .
A wondeful concept with what I consider very unprofessional technicians

1
★★☆☆☆

I just visited Lux Lash to treat myself, I spent 400.00 to get beautiful lashes, BUT not a pleasnat experience. Yes I love my lashes and will keep them up but not at LuxLash. What was suppose to be a relaxing spa atmosphere for me, was almost an anxiety attack . The staff were constantly talking over me to each other, borrowing each other's tools, having conversations amongst themselves and it made me feel extremely uncomfortable. It was not a spa like atmosphere at all., i was not really not interested in hearing about other clients .
A wondeful concept with what I consider very unprofessional technicians

Pros: MY Lashes looked beautiful

Cons: Price, Parking, unprofessional Staff

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I won a raffle prize for Lux Lash while shopping at the Prudential Center in Boston. I was so excited to try a new beauty treatment-- I immediately made my appointment with Erin. She was (and is) a terrific lash technician. I absolutely LOVE my new lashes. I highly recommend the one week "touch up" appointment (FREE!) to add a few longer or fuller lashes and to go over your eyelash care, answer any questions you may have, etc. For those reviewers complaining about the lashes not lasting--you may want to think about how you have cared for your lashes (excessive hot water, moisturizers, emollients, oils, rubbing your eyes, etc). They are synthetic, so require different care.

2
★★★★★

I won a raffle prize for Lux Lash while shopping at the Prudential Center in Boston. I was so excited to try a new beauty treatment-- I immediately made my appointment with Erin. She was (and is) a terrific lash technician. I absolutely LOVE my new lashes. I highly recommend the one week "touch up" appointment (FREE!) to add a few longer or fuller lashes and to go over your eyelash care, answer any questions you may have, etc. For those reviewers complaining about the lashes not lasting--you may want to think about how you have cared for your lashes (excessive hot water, moisturizers, emollients, oils, rubbing your eyes, etc). They are synthetic, so require different care.

Pros: Beautiful Lashes

Cons: Pricey (but so worth it!)

.

I heard about LuxLash from a friend who had her brows done there. Her brows looked awesome, so I decided to stop by and have mine done too. I was only intending on getting my brows done, but I loved their lash collection, and decided to get my lashes done too. I had a manicure and pedicure while I got my lashes done and was so relaxed that I almost fell asleep during the service. I can honestly say that I LOVE MY LASHES! I didn't know what to expect, but they look GORGEOUS!!! The girls who work there are beautiful and are very friendly. My brows look great and I have had several comments on my lashes; I will definitely return. I would recommend LuxLash to anyone who wants quality service and a staff that knows what they're doing.!!

2
★★★★★

I heard about LuxLash from a friend who had her brows done there. Her brows looked awesome, so I decided to stop by and have mine done too. I was only intending on getting my brows done, but I loved their lash collection, and decided to get my lashes done too. I had a manicure and pedicure while I got my lashes done and was so relaxed that I almost fell asleep during the service. I can honestly say that I LOVE MY LASHES! I didn't know what to expect, but they look GORGEOUS!!! The girls who work there are beautiful and are very friendly. My brows look great and I have had several comments on my lashes; I will definitely return. I would recommend LuxLash to anyone who wants quality service and a staff that knows what they're doing.!!

Pros: Friendly, knowledgeable staff, great lashes and service!

Cons: No Cons

.

I started getting lash extensions last spring and LOVE them. I do not wear mascara much anymore and always feel a little bit more "put together" than before. The process does not hurt and is very relaxing -- although you need to be patient (takes 1 1/2 hours). LuxLash is very good at this and has been doing them for me steadily this year. I have found the people there friendly and nice -- although there has been some turnover. Each new girl I met seems nicer than the last, and committed to doing a good job. I have had the lashes for about 4 weeks between touch-ups and the cost seems reasonable. No different from hair color, etc. I recommend these for moms and professional women who want to always look good without doing full make-up every day.

2
★★★★☆

I started getting lash extensions last spring and LOVE them. I do not wear mascara much anymore and always feel a little bit more "put together" than before. The process does not hurt and is very relaxing -- although you need to be patient (takes 1 1/2 hours). LuxLash is very good at this and has been doing them for me steadily this year. I have found the people there friendly and nice -- although there has been some turnover. Each new girl I met seems nicer than the last, and committed to doing a good job. I have had the lashes for about 4 weeks between touch-ups and the cost seems reasonable. No different from hair color, etc. I recommend these for moms and professional women who want to always look good without doing full make-up every day.

Pros: Great service, nice people

Cons: parkgin

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My, my... LuxLash must have some of her neighbors feeling very threatened!

I for one, went to LuxLash because I had my lashes completely ruined my Michead cosmetics on Newbury; I figured since LuxLash advertises that they specialize in doing lash extensions, they might know what they are doing and help me fix the gaps in what lashes I had left; and all for lashes that had only lasted me two weeks.

Not only did they fix the horrible job from Michead (I was in tears!) I have been going every month to get my "lash fill" for months now! My friend went to someone at 8 Newbury and had a bad experience there too. The person performing the extensions would not listen to what she wanted and kept making her outer eyelashes so long they looked stupid and fell of within two days; in the end, my friend spent a whole lot of money with nothing to show for it. As discouraged as she is about the loss of cash, she went to LuxLash, and they even helped her remove her clumpy lashes with a whole new absolutely beautiful set!!! She is so happy, and she looks gorgeous!!!

Take my word for it, THE FACT IS, LUXLASH IS THE BEST!!! There are a few copy cats that have stolen from her to use her ideas; but I guess thats what happens with great ideas! Ask to see the lashes from anyone who says any differently.

They are also very customer oriented, but they did just move to a bigger space AND are being attacked by a throng of lash and brow perfection seekers; when they dont answer the phone, it is because they are hard a work creating beautiful lashes for the customers they work hard to fit in, but be patient, they will call you back.

2
★★★★★

My, my... LuxLash must have some of her neighbors feeling very threatened!

I for one, went to LuxLash because I had my lashes completely ruined my Michead cosmetics on Newbury; I figured since LuxLash advertises that they specialize in doing lash extensions, they might know what they are doing and help me fix the gaps in what lashes I had left; and all for lashes that had only lasted me two weeks.

Not only did they fix the horrible job from Michead (I was in tears!) I have been going every month to get my "lash fill" for months now! My friend went to someone at 8 Newbury and had a bad experience there too. The person performing the extensions would not listen to what she wanted and kept making her outer eyelashes so long they looked stupid and fell of within two days; in the end, my friend spent a whole lot of money with nothing to show for it. As discouraged as she is about the loss of cash, she went to LuxLash, and they even helped her remove her clumpy lashes with a whole new absolutely beautiful set!!! She is so happy, and she looks gorgeous!!!

Take my word for it, THE FACT IS, LUXLASH IS THE BEST!!! There are a few copy cats that have stolen from her to use her ideas; but I guess thats what happens with great ideas! Ask to see the lashes from anyone who says any differently.

They are also very customer oriented, but they did just move to a bigger space AND are being attacked by a throng of lash and brow perfection seekers; when they dont answer the phone, it is because they are hard a work creating beautiful lashes for the customers they work hard to fit in, but be patient, they will call you back.

Pros: The best thats out there, pampering service and atmosphere

Cons: Still working buildout flaws in new location, needs more staff to handle their success

.

The longivity of the lashes are underestimated... I had this great service done before I went back home to Texas (I travel here for business) and so far they have lasted for 9 weeks. Like I said...wow. Granted I may be unusual but this glue REALLY lasts. All you need to do is just watch after them a little bit. Anywho the whole experiance is something that I suggest to everyone. Granted it takes a little chunk out of your wallet but in my opinion its worth it. Also on the side note the customer service was outstanding...they made me feel like I was the "bell of the ball" so to speak.

2
★★★★★

The longivity of the lashes are underestimated... I had this great service done before I went back home to Texas (I travel here for business) and so far they have lasted for 9 weeks. Like I said...wow. Granted I may be unusual but this glue REALLY lasts. All you need to do is just watch after them a little bit. Anywho the whole experiance is something that I suggest to everyone. Granted it takes a little chunk out of your wallet but in my opinion its worth it. Also on the side note the customer service was outstanding...they made me feel like I was the "bell of the ball" so to speak.

Pros: confortable ambience, great service

Cons: parking was not pleasant

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Beautiful lashes with my beauty nap, in a gorgous atmosphere, brows shaped to perfection and fingers and toes polished ALL AT THE SAME TIME from start to finish in just over an hour! WHO DOES THAT? I LOVE LOVE LOVE my lashes and plan to never be without them; my makeup routine has all but disappeaed becuase I no longer need eyeliner or mascara, and I even use less lipstick and blush becuase my eyes look so great!!! My eyes have NEVER looked as beautiful as this becuase I could never get my mascara to look this good and believe me, I have tried every beauty tip and every mascara on the market!
The company is new and they are doing so well they have already expanded into a bigger space; therefore, you may have to leave a message and be patient during their transition ... but believe me, they are worth the wait!
Ladies, believe me... this is the BEST beauty service I have ever come across, and out of all beauty services available, dollar for dollar, this is the best deal in town!

2
★★★★★

Beautiful lashes with my beauty nap, in a gorgous atmosphere, brows shaped to perfection and fingers and toes polished ALL AT THE SAME TIME from start to finish in just over an hour! WHO DOES THAT? I LOVE LOVE LOVE my lashes and plan to never be without them; my makeup routine has all but disappeaed becuase I no longer need eyeliner or mascara, and I even use less lipstick and blush becuase my eyes look so great!!! My eyes have NEVER looked as beautiful as this becuase I could never get my mascara to look this good and believe me, I have tried every beauty tip and every mascara on the market!
The company is new and they are doing so well they have already expanded into a bigger space; therefore, you may have to leave a message and be patient during their transition ... but believe me, they are worth the wait!
Ladies, believe me... this is the BEST beauty service I have ever come across, and out of all beauty services available, dollar for dollar, this is the best deal in town!

Pros: Knocking out five maintenence services at the same time while I nap... (Lashes, Brows, Mani and Pedi)... and Botox (too bad I can't sleep through the Botox too!)

Cons: May have to be patient for your appointment and Newbury street parking

Editorial from

Jeepers creepers--where did you get those peepers? That pretty much sums up what LuxLash is all about: Framing one?s eyes with perfect brows and flutter-able lashes. The aesthetic salon puts extra-fancy curtains on your windows to theā€¦

 

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