We had some serious storm damage and they helped us through the whole process to make it good as new. They asked us to submit our recommendation online and we are happy to. It's great working with a reliable company like King Quality and we recommend them to anyone in need of their services.
As soon as we had a problem, everyone in the company disappeared. No one would return our calls. Two of their jobs were defective and they never tried to help us or follow up. DO NOT DO BUSINESS WITH THEM! THEY DECEIVED US AND LIED TO US. It is now going to cost us a lot of money to repair their original mistakes. DO NOT TRUST THEM! They DO NOT live up to their promises.
Quality performed a significant renovation to my home which included five windows, a new roof, new siding and new leaders and gutters. At this point the appearance of our home has been dramatically improved and overall we're quite satisfied with the outcome. We did come across some installation problems, however, your staff moved quickly to rectify the situation and to reassure our confidence in King Quality. In particular I would like to compliment Tom Hashim, our sales representative. Where other contracting firms would have potentially delayed or possibly ignored our issues, Tom's attention to detail, his ability to react promptly and his respect for the customer is something that we've not experienced in our many years of home ownership. Tom reacted professionally and with unparalleled timing. There were instances where the reputation and reliability of King Quality could have been in serious jeopardy if not the attention provided by Mr. Hashim. In addition, Tom has a pleasant and friendly disposition which defused a few rather contentious moments. We would be pleased to recommend Tom to anyone who would require your services and hopefully this review provides some insight into the quality of your staff.