Mr. Appliance

★★★★★

About Mr. Appliance

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Home & Garden

Home & Garden
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Depsite rrrd30's review I decided to use Mr Appliance based on all the more legitimate looking reviews (he has 1 review and is marketing the competition lol). The folks on the phone were pleasant and the tech was out the same day and had

3
★★★★★

Depsite rrrd30's review I decided to use Mr Appliance based on all the more legitimate looking reviews (he has 1 review and is marketing the competition lol). The folks on the phone were pleasant and the tech was out the same day and had

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Dryer broke, so called around to get a rough idea of what it would cost to repair. Found a few GEMS, unfortunately Mr. Appliance was not one of them. They actually HUNG UP on me! Me: "I got a quote from Sears for @$200, do you think it

3
★★★★★

Dryer broke, so called around to get a rough idea of what it would cost to repair. Found a few GEMS, unfortunately Mr. Appliance was not one of them. They actually HUNG UP on me! Me: "I got a quote from Sears for @$200, do you think it

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I have had 2 problems with my washer and both times Jacob came out. EXCELLENT service, very friendly, above & beyond. (He even leveled my fridge for me while we waited for a return call about a part and wears shoe covers so he doesnt

3
★★★★★

I have had 2 problems with my washer and both times Jacob came out. EXCELLENT service, very friendly, above & beyond. (He even leveled my fridge for me while we waited for a return call about a part and wears shoe covers so he doesnt

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This is the second time I've used Mr. Appliance. First time it was for the frig, this time it was the washing machine. Jacob Deluna showed up on time and literally within a few seconds of me telling him the washing machine issue, he

3
★★★★★

This is the second time I've used Mr. Appliance. First time it was for the frig, this time it was the washing machine. Jacob Deluna showed up on time and literally within a few seconds of me telling him the washing machine issue, he

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There were some glitches due to parts and tools but our technician, Jacob Deluna, had a "can do" attitude. He drove across town at 4:20 (about a 40 minute drive to his destination) to pick up a part and then returned to fix my dryer. He

3
★★★★★

There were some glitches due to parts and tools but our technician, Jacob Deluna, had a "can do" attitude. He drove across town at 4:20 (about a 40 minute drive to his destination) to pick up a part and then returned to fix my dryer. He

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I called and were able to work me in right away. A young man named Jacob showed up on time, was courteous and friendly, and fixed the issue with my washing machine quickly. I would recommend them!

3
★★★★★

I called and were able to work me in right away. A young man named Jacob showed up on time, was courteous and friendly, and fixed the issue with my washing machine quickly. I would recommend them!

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Called Mr. Appliance to determine if I should fix my oven or buy a new one. I explained that I needed an appointment two days later and it had to be completed by noon. Wednesday morning, Jacob Deluna, called and was at my house around 8

3
★★★★★

Called Mr. Appliance to determine if I should fix my oven or buy a new one. I explained that I needed an appointment two days later and it had to be completed by noon. Wednesday morning, Jacob Deluna, called and was at my house around 8

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Mr. Appliance is so much different that other service companies I've dealt with. It was refreshing that a real human being answered the phone and she was pleasant, professional and very helpful. The technician was also very professional -

3
★★★★★

Mr. Appliance is so much different that other service companies I've dealt with. It was refreshing that a real human being answered the phone and she was pleasant, professional and very helpful. The technician was also very professional -

Pros: On Time, Knowledgeable, Professional

Cons: Didn't see a down side

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Called to have my oven fixed. The tech thought it was the igniter, put a new one on and it still didn't work. Told me it was the safety valve and to replace it with parts and labor would be over $300. I declined. Was going to buy a new

3
★★★★★

Called to have my oven fixed. The tech thought it was the igniter, put a new one on and it still didn't work. Told me it was the safety valve and to replace it with parts and labor would be over $300. I declined. Was going to buy a new

Cons: Misdiagnoses the problem and way overcharges.

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My washer was not working, I called to set an apt. to have it fixed they where honest to tell me that it was going to cost me more to fix than buying one. Thanks for being honest most appliance shops would have went ahead and fixed it.

3
★★★★★

My washer was not working, I called to set an apt. to have it fixed they where honest to tell me that it was going to cost me more to fix than buying one. Thanks for being honest most appliance shops would have went ahead and fixed it.

Pros: Heros

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Speedy, professional, friendly service.

3
★★★★★

Speedy, professional, friendly service.

Pros: up-front EXACT quote

Cons: a little expensive

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Mr. Appliance was a recommended shop to repair our 2 year old Thermador oven. An oven that should not have had any problems!

Even though the double oven was no longer under warranty, Thermador agreed to send us the parts for free (no

3
★★★★★

Mr. Appliance was a recommended shop to repair our 2 year old Thermador oven. An oven that should not have had any problems!

Even though the double oven was no longer under warranty, Thermador agreed to send us the parts for free (no

Pros: professional and honest

Cons: a bit pricey

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I called Mr. Appliance when my icemaker stopped making ice. They came out early the next day and were able to diagnose the problem, had the part readily available and complete the repair very quickly. I've used Mr. Appliance on several

3
★★★★★

I called Mr. Appliance when my icemaker stopped making ice. They came out early the next day and were able to diagnose the problem, had the part readily available and complete the repair very quickly. I've used Mr. Appliance on several

Pros: Prompt, Professional, Polite

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I called with a dishwasher problem at the end of the day and they were able to schedule me for the following afternoon. They were very friendly, knowledgeable and professional. The work was done within 30 min. I did think the price was a

3
★★★★★

I called with a dishwasher problem at the end of the day and they were able to schedule me for the following afternoon. They were very friendly, knowledgeable and professional. The work was done within 30 min. I did think the price was a

Pros: Great service, Professional and friendly

Cons: Thought the price was a little on the high side.

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i called in at around 9:30am and service tech was here by 11:00am or so! he did a great job in a fast and professional manner. would absolutely recommend him to everyone in the greater Bastrop area. in fact, he came recommended to me by

3
★★★★★

i called in at around 9:30am and service tech was here by 11:00am or so! he did a great job in a fast and professional manner. would absolutely recommend him to everyone in the greater Bastrop area. in fact, he came recommended to me by

Pros: professional, fast, knowledgeable, friendly, reasonable pric

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Came home from work to find my refrigerator not cooling so called around and couldn't find anyone to come out right away. Called Mr Appliance Thursday morning at 8:15 and they had someone over by 10:15 am. The service tech, Richard, was

3
★★★★★

Came home from work to find my refrigerator not cooling so called around and couldn't find anyone to come out right away. Called Mr Appliance Thursday morning at 8:15 and they had someone over by 10:15 am. The service tech, Richard, was

Pros: quick response time

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Called ahead like they said, nice man, used shoe protectors which was great just had carpets cleaned. diagnosed my washer and gave me a quote (kinda high). all working great now and kids have clean cloths. Although price was high i did get

3
★★★★★

Called ahead like they said, nice man, used shoe protectors which was great just had carpets cleaned. diagnosed my washer and gave me a quote (kinda high). all working great now and kids have clean cloths. Although price was high i did get

Pros: didn't have to mis work

Cons: price bit high, but no horrible

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My fridge wasn't cold. Called Mr Appliance, they were able to send someone out later that day. The tech called before coming, nice touch. The tech was friendly, helpful, and knew what he was doing. Gave me a quote ahead of time and

3
★★★★★

My fridge wasn't cold. Called Mr Appliance, they were able to send someone out later that day. The tech called before coming, nice touch. The tech was friendly, helpful, and knew what he was doing. Gave me a quote ahead of time and

Pros: courtesy call, friendly, competent

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We had just come back from vacation to find our freezer on the fritz. Called Mr. Appliance and they were out the same day, gave me a quote and fixed it right then and there. The tech knew his business and was very friendly (and kinda

3
★★★★★

We had just come back from vacation to find our freezer on the fritz. Called Mr. Appliance and they were out the same day, gave me a quote and fixed it right then and there. The tech knew his business and was very friendly (and kinda

Pros: Prompt, proffesional service!

Cons: I only had one broken appliance!

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This company charged $350 to fix the icemaker in my refrigerator. They used the wrong replacement part and the icemaker doesn't work correctly; it keeps randomly turning itself off, so I rarely have enough ice. They have been

3
★★★★★

This company charged $350 to fix the icemaker in my refrigerator. They used the wrong replacement part and the icemaker doesn't work correctly; it keeps randomly turning itself off, so I rarely have enough ice. They have been

Pros: Example: best croissants in town

Cons: tech arrived on time

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They came out and misdiagnosed my dishwasher as needed to be replaced. I paid the $79 fee to them. Then went and got a new dishwasher. Turns out when the it was being installed we discovered there was no power going to the outlet and the

3
★★★★★

They came out and misdiagnosed my dishwasher as needed to be replaced. I paid the $79 fee to them. Then went and got a new dishwasher. Turns out when the it was being installed we discovered there was no power going to the outlet and the

Pros: Incompetent Technicians

Cons: Unresponsive Service Managers

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I called this company on Wednesday and they said they could be out by Friday between 12 and 5:30. I called them around 3:00 p.m. and the person answering the phone said that I was their next stop. When it was almost 5:00 p.m, I called

3
★★★★★

I called this company on Wednesday and they said they could be out by Friday between 12 and 5:30. I called them around 3:00 p.m. and the person answering the phone said that I was their next stop. When it was almost 5:00 p.m, I called

Pros: I would not know

Cons: Not reliable and not honest

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Well, I gave them more than a fair amount of chances to right their wrongs. My broken icemaker on my Subzero has been serviced by their repairmen maybe 6-7 times, and STILL doesn't work. The guy they sent was very nice and personable,

3
★★★★★

Well, I gave them more than a fair amount of chances to right their wrongs. My broken icemaker on my Subzero has been serviced by their repairmen maybe 6-7 times, and STILL doesn't work. The guy they sent was very nice and personable,

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I had them come out to my house friday to fix an icemaker. The repair technician, Brian, spent about 20 minutes fiddling with it, told me it was fixed and start working soon, and then left. Later that day I had to call him back out there

3
★★★★★

I had them come out to my house friday to fix an icemaker. The repair technician, Brian, spent about 20 minutes fiddling with it, told me it was fixed and start working soon, and then left. Later that day I had to call him back out there

Pros: None

Cons: Don't keep appointments, can't fix things.

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