Alive Electric

★☆☆☆☆
We Are The Ones Who Brighten Your Day, So let us Electrify Your Life!
  • 2023 Buena Vista Drive Unit C

    Alameda, CA 94501

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don't use them! this is why
1. $59 service fee just to show up - OK, that's pretty standard, but they promise a free estimate and that they will deduct the $59 if they do work for you. Also pretty standard so far
2. electrician arrives and says he needs $200 to diagnose the problem (to replace a bad outlet) - where's the "free" estimate?
3. replacing the outlet will be an additional $99
4. electrician refused to allow homeowner to watch him working, and was quite rude
5. electrician was on the premises for almost an hour
6. total bill: $299 which included 15minutes labor, $20 parts
7. needless to say, the customer was a woman
8. a phone call to their office - nice conversation with a polite man who promised a call-back within a couple of hours... right... still waiting, not holding breath

I don't know what you think, but I don't think that's an honest way to run a business - don't promise a free estimate - just be up front and say it will be $200 just to walk in the door, anything additional will be more - probably they'll get less business, but that's what they deserve

1
★☆☆☆☆

don't use them! this is why
1. $59 service fee just to show up - OK, that's pretty standard, but they promise a free estimate and that they will deduct the $59 if they do work for you. Also pretty standard so far
2. electrician arrives and says he needs $200 to diagnose the problem (to replace a bad outlet) - where's the "free" estimate?
3. replacing the outlet will be an additional $99
4. electrician refused to allow homeowner to watch him working, and was quite rude
5. electrician was on the premises for almost an hour
6. total bill: $299 which included 15minutes labor, $20 parts
7. needless to say, the customer was a woman
8. a phone call to their office - nice conversation with a polite man who promised a call-back within a couple of hours... right... still waiting, not holding breath

I don't know what you think, but I don't think that's an honest way to run a business - don't promise a free estimate - just be up front and say it will be $200 just to walk in the door, anything additional will be more - probably they'll get less business, but that's what they deserve

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