Mohawk Hardwood Floors, LLC

★★★★☆
Indians know wood.go to www.mohawkhardwoodfloorsmi.com
  • 8310 Mortenview Drive

    Taylor, MI 48180

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About Mohawk Hardwood Floors, LLC

Hours
Daily 7am-7pm
3.6 5
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10-13-10 I had my wood floors in living room and hallway tore out and replaced. I paid $2747.00 for this work to be done. I was quoted a cheaper price by another company but I liked Frank and I felt he was the best choice. His crew ripped out the flooring and it was supposed to be laced in with the remaining wood in the hallway. When they were done it did not match. They ended up replacing the remaining wood in the hallway so it would all match. A couple months ago I noticed that one board in the living room was split and raised and in the hall way the boards are separating and the wood filling came out. My husband called Frank and he said he was too busy that day to take a look. A couple weeks later my husband called him again and he set an appointment with us to come out and take a look at what was happening. I sat and waited for him to come and he never showed up or called. I called him and left a message on his voice mail, which he never returned.\n\nI paid a lot of money for my floors and I expect better customer service then that. I have more work that I would like to have done to the rest of my floors but Mohawk will not get my business, because it seems that once they got the money then that is it.

1
★★☆☆☆

10-13-10 I had my wood floors in living room and hallway tore out and replaced. I paid $2747.00 for this work to be done. I was quoted a cheaper price by another company but I liked Frank and I felt he was the best choice. His crew ripped out the flooring and it was supposed to be laced in with the remaining wood in the hallway. When they were done it did not match. They ended up replacing the remaining wood in the hallway so it would all match. A couple months ago I noticed that one board in the living room was split and raised and in the hall way the boards are separating and the wood filling came out. My husband called Frank and he said he was too busy that day to take a look. A couple weeks later my husband called him again and he set an appointment with us to come out and take a look at what was happening. I sat and waited for him to come and he never showed up or called. I called him and left a message on his voice mail, which he never returned.\n\nI paid a lot of money for my floors and I expect better customer service then that. I have more work that I would like to have done to the rest of my floors but Mohawk will not get my business, because it seems that once they got the money then that is it.

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Mohawk an company was a very professional crew ,clean,on time,cost effictive an honest frank saved me lots of money by sanding out stains in wood before replacing some wood other companys wanted to charge hundreds of dollars to replace but frank only had to replace couple of boards floors look great i would reccomend frank an mohawk to family an friends an to anyone who needs floors!

2
★★★★★

Mohawk an company was a very professional crew ,clean,on time,cost effictive an honest frank saved me lots of money by sanding out stains in wood before replacing some wood other companys wanted to charge hundreds of dollars to replace but frank only had to replace couple of boards floors look great i would reccomend frank an mohawk to family an friends an to anyone who needs floors!

Pros: some dust but thats expected

Cons: they cleaned up great

.

My husband and myself hired Mohawk Hardood Floors to install our wood floors in our living room, kitchen and hallways. What an impeccable job! Frank and his crew were refreshing and professional to work with. From estimate to the finished product it was a great experience. I would and already have recommended them to friends, family and anyone looking to raise the value and beautify there home. If your looking to have wood floors installed look know farther this is your company.

2
★★★★★

My husband and myself hired Mohawk Hardood Floors to install our wood floors in our living room, kitchen and hallways. What an impeccable job! Frank and his crew were refreshing and professional to work with. From estimate to the finished product it was a great experience. I would and already have recommended them to friends, family and anyone looking to raise the value and beautify there home. If your looking to have wood floors installed look know farther this is your company.

Pros: Quality workmanship and professional

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My husband and myself hired Mohawk Hardwood Floors to install our floors for our living room, kitchen and hallways. What an impeccable job! The experience from the estimate to the finished product was great. Frank and his crew were professional and refreshing to deal with. I was given a great deal and a coupon because I found them in the yellow pages. I would and already have recommended them to friends, family and anyone looking to raise the value and beauty of there home. If your looking to have wood floors installed look know farther this is your company.

5
★★★★★

My husband and myself hired Mohawk Hardwood Floors to install our floors for our living room, kitchen and hallways. What an impeccable job! The experience from the estimate to the finished product was great. Frank and his crew were professional and refreshing to deal with. I was given a great deal and a coupon because I found them in the yellow pages. I would and already have recommended them to friends, family and anyone looking to raise the value and beauty of there home. If your looking to have wood floors installed look know farther this is your company.

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We hired this company to refinish our hardwood floors in our living room and they did an outstanding job. We then decided to have hardwood installed in our kitchen and hired Frank's company to do the install and finishing of the floor. We told him up front that we wanted it to match the living room floor and that we did not want knot holes in the wood. The floor had to be ""feathered"" into an existing hallway, which Frank said would be no problem and would not be noticeable. We ended up with many large knot holes in the floor and when I questioned why they were there, their answer was to fill them up with wood filler. This was not an acceptable solution, especially since the wood filler they used didn't even match the rest of the floor and was not flush with the floor surface after drying. (They told us to keep adding wood filler until it was flush!!) The area that was feathered together had gaps in it and the installers again just filled them up with wood filler rather than making them fit. There were two areas on the perimeter of the floor where the wood did not meet the wall, and we had to cut and piece wood ourselves to fill in the gaps. We had our landing finished as well and Frank cut the step molding himself. After he left, I noticed a huge gouge in the wood, where a chunk of the edge had chipped off. When I pointed it out the next day to his worker, his solution was (you guessed it) to fill it in with wood filler. Six months after the install, the wood filler is coming loose and we are having to use area rugs to cover the areas of the floor with large knot holes and gaps of missing filler. I definitely would not recommend this company if you want a floor that looks nice, especially since you are paying for what should be a quality job. A friend had her floors done and according to her installer, we got an inferior job. He said if it is done properly, there should be no knot holes and little need for wood fillers. I do not recommend Frank.

0
★☆☆☆☆

We hired this company to refinish our hardwood floors in our living room and they did an outstanding job. We then decided to have hardwood installed in our kitchen and hired Frank's company to do the install and finishing of the floor. We told him up front that we wanted it to match the living room floor and that we did not want knot holes in the wood. The floor had to be ""feathered"" into an existing hallway, which Frank said would be no problem and would not be noticeable. We ended up with many large knot holes in the floor and when I questioned why they were there, their answer was to fill them up with wood filler. This was not an acceptable solution, especially since the wood filler they used didn't even match the rest of the floor and was not flush with the floor surface after drying. (They told us to keep adding wood filler until it was flush!!) The area that was feathered together had gaps in it and the installers again just filled them up with wood filler rather than making them fit. There were two areas on the perimeter of the floor where the wood did not meet the wall, and we had to cut and piece wood ourselves to fill in the gaps. We had our landing finished as well and Frank cut the step molding himself. After he left, I noticed a huge gouge in the wood, where a chunk of the edge had chipped off. When I pointed it out the next day to his worker, his solution was (you guessed it) to fill it in with wood filler. Six months after the install, the wood filler is coming loose and we are having to use area rugs to cover the areas of the floor with large knot holes and gaps of missing filler. I definitely would not recommend this company if you want a floor that looks nice, especially since you are paying for what should be a quality job. A friend had her floors done and according to her installer, we got an inferior job. He said if it is done properly, there should be no knot holes and little need for wood fillers. I do not recommend Frank.

Pros: Good at refinishing floors.

Cons: Inferior workmanship on installing wood floors

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