Central Indiana Chimney Repair

★☆☆☆☆
  • 775 Black Bird Ln .

    Greenwood, IN 46142

    Map & Directions
  • 317-572-1086

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I would not recommend this chimney repair place. First of all, they came to my home 3 hours late and did not call. The receptionist told me they would be there at 12:30 and I told her that was fine, I would be leaving at 3:30 to pick up my son from school. So, they showed up at 3:15 and made me 10 minutes late picking up my son from school. When they first arrived, they ran in to the basketball goal that was in my driveway. I went outside to find a service worker holding my basketball goal and the sandbags that had been sitting on the back of the goal to hold it up were on the other side of the driveway. I told the worker that the sandbags go on the back of the goal and he laughed and said, "I know, we ran in to it." Then he set the goal down and put the bags back. When the owner, Carl St Clair, came to my house for me to pay, he walked in my flower bed instead of walking on the sidewalk. The next day when we looked at the basketball goal, we noticed damage to the goal, net and sandbags. I called the owner to tell him about my dissatisfaction. I received a return call 2 days later. Carl St Clair (owner) was very nasty and deffensive on the phone. He told me that they ran in to the net with their ladder, which they have done before to basketball goals in customers driveways, and that there was no damage.. Then he told me that his ladder had damage! When I asked him how the sandbags got knocked off, he told me that they weren't.. so I was lying. Horrible customer service! He needs to take a class in customer service. I don't even know how he knows what happened as he was in the truck when it happened. I never received any apoligy and I will tell everyone I know about my bad experience!

1
★☆☆☆☆

I would not recommend this chimney repair place. First of all, they came to my home 3 hours late and did not call. The receptionist told me they would be there at 12:30 and I told her that was fine, I would be leaving at 3:30 to pick up my son from school. So, they showed up at 3:15 and made me 10 minutes late picking up my son from school. When they first arrived, they ran in to the basketball goal that was in my driveway. I went outside to find a service worker holding my basketball goal and the sandbags that had been sitting on the back of the goal to hold it up were on the other side of the driveway. I told the worker that the sandbags go on the back of the goal and he laughed and said, "I know, we ran in to it." Then he set the goal down and put the bags back. When the owner, Carl St Clair, came to my house for me to pay, he walked in my flower bed instead of walking on the sidewalk. The next day when we looked at the basketball goal, we noticed damage to the goal, net and sandbags. I called the owner to tell him about my dissatisfaction. I received a return call 2 days later. Carl St Clair (owner) was very nasty and deffensive on the phone. He told me that they ran in to the net with their ladder, which they have done before to basketball goals in customers driveways, and that there was no damage.. Then he told me that his ladder had damage! When I asked him how the sandbags got knocked off, he told me that they weren't.. so I was lying. Horrible customer service! He needs to take a class in customer service. I don't even know how he knows what happened as he was in the truck when it happened. I never received any apoligy and I will tell everyone I know about my bad experience!

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