Mtf Relocation Inc

★★☆☆☆

About Mtf Relocation Inc

Categories

Transportation & Storage

Transportation & Storage
More choices in Santa Clara:
Resultset_next

Go East Movers

2880 Zanker Rd Ste 203 San Jose, CA

Resultset_next

American Choice Van Lines

1256 Piper Dr Milpitas, CA

2.3333 15
Hi! Sign in to let us know how Mtf Relocation Inc was?
Write a Review
.

I have never felt so taken advantage of me in my entire life. So much that I am reporting them to the Better Business Bureau. They quote you a low rate and state that it is a typical one bedroom apartment. I went from $775 to $3200 in cost. I sold my sofa, dining room table ,my bed frame and I already moved my own cloths. So I asked them what is a typical one bedroom? They are trained not to answer your questions. The answer you will get is that...you are under contract. I told them that I would like for General Manager to call me. The response was that he would not and that is why he has other managers to handle any issues. I am a General Manager of a business and if I had an unhappy customer , the first thing I would do is call them. The fact he wouldn't call says a lot about the company and how they value their customers. They lie to you. We intentionally didn't mark binding on the agreement as I wanted to work out the details because I was so upset. They intentionally did not give us copy rather another copy saying estimate charges. They marked the box binding and faxed it to us saying me did. I was so upset when they gave me the total, that I asked them to put it back into my storage. They said they would, but that I had to give them cash for 70% of the $3200.00. Read all the horror stories below and the theme is the same. I am sure that any of the positive reviews writtten are by their own staff. DO NOT TRUST THEM!

1
★☆☆☆☆

I have never felt so taken advantage of me in my entire life. So much that I am reporting them to the Better Business Bureau. They quote you a low rate and state that it is a typical one bedroom apartment. I went from $775 to $3200 in cost. I sold my sofa, dining room table ,my bed frame and I already moved my own cloths. So I asked them what is a typical one bedroom? They are trained not to answer your questions. The answer you will get is that...you are under contract. I told them that I would like for General Manager to call me. The response was that he would not and that is why he has other managers to handle any issues. I am a General Manager of a business and if I had an unhappy customer , the first thing I would do is call them. The fact he wouldn't call says a lot about the company and how they value their customers. They lie to you. We intentionally didn't mark binding on the agreement as I wanted to work out the details because I was so upset. They intentionally did not give us copy rather another copy saying estimate charges. They marked the box binding and faxed it to us saying me did. I was so upset when they gave me the total, that I asked them to put it back into my storage. They said they would, but that I had to give them cash for 70% of the $3200.00. Read all the horror stories below and the theme is the same. I am sure that any of the positive reviews writtten are by their own staff. DO NOT TRUST THEM!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

My wife and I used a moving company this year called Best Local Relocation, also know in many other names such as: MTF Relocation / All Week Relocation / Best Local Relocation / Best Week Relocation / Advanced Relocation (ALL THE SAME COMPANY!!)

We are looking to put these horrible business crooks away for good!

We used this company in the beginning of June with a contract of $695 to move our apartment goods. They did a bait and switch right before the move and forged paperwork stating we owed over $5000! We have a lawyer keeping our stuff from being put into auction, and we are working to get a writing analyst done.

We just received a letter from the company that they are going to sell our stuff on Monday.

We need help from everyone with similar experiences!
Please e-mail me a statement at w.gerard@yahoo.

Thank you so much!!
Whitney

0
★☆☆☆☆

My wife and I used a moving company this year called Best Local Relocation, also know in many other names such as: MTF Relocation / All Week Relocation / Best Local Relocation / Best Week Relocation / Advanced Relocation (ALL THE SAME COMPANY!!)

We are looking to put these horrible business crooks away for good!

We used this company in the beginning of June with a contract of $695 to move our apartment goods. They did a bait and switch right before the move and forged paperwork stating we owed over $5000! We have a lawyer keeping our stuff from being put into auction, and we are working to get a writing analyst done.

We just received a letter from the company that they are going to sell our stuff on Monday.

We need help from everyone with similar experiences!
Please e-mail me a statement at w.gerard@yahoo.

Thank you so much!!
Whitney

.

I would first like too say this company sucks and they are crooks. All Week Relocation aka MTF Relocation quoted us $1880 for a move to TX. They came to our house and all pieces were boxed or disassembled for ease. We had just purchased 2 new bedroom sets, so they were still in the boxes. They started wrapping items and taping over already taped boxes. My husband told them they didn't have to do anything, but put pads on the items and put it on the truck. The driver responded, "You pack them your way when it's on your truck, but I'm going to pack it my way." So, they wrapped and taped my headboard and washer and dryer. Made boxes for bulky items that didn't need to be packed. After loading the truck we were given a $1675 bill for packing materials that we didn't authorize, but now our stuff was on the truck. In the meantime, I had already given them over $1500 of the original quoted price. They were to go weigh my furniture upon their departure. We had 107 items that they claimed weighed 4700# when we lived in a 2 bedroom apartment. Not possible. Not to mention they didn't go to the scales until the next day, so I think they bumped the weight or gave me someone elses weight certificate. We spoke to Eric Cohen on our journey to TX to follow up and they claimed we now owed over $4400 total invoice and they would not even put our load on the road until we paid them an additional $2000 deposited directly to their account. We had to stop off the freeway in Katy, TX and find their bank to deposit this money. Then, 8 days later the driver showed up without help and we waited 3 hours for his help to arrive and unload our furniture. They proceeded to bring off our load and we discovered a broken dining room table, sleigh bed set, scuffed leather sectional, wet boxes, and a broken dryer. Needless to say, the fineprint stipulates $.60 per pound per item, so if you have a $1M item that weighs 3#, you will only get $1.80 from them. They are a Bulls**t company and I will be filing a complaint with BBB, Dept. of Transportation and the Attorney General. I will also be forced to file a small claims lawsuit to recover my money. To this day, I have not seen the breakdown for the additional charges we were charged. They do hold your stuff hostage and their practices are completely unethical and probably illegal.

1
★☆☆☆☆

I would first like too say this company sucks and they are crooks. All Week Relocation aka MTF Relocation quoted us $1880 for a move to TX. They came to our house and all pieces were boxed or disassembled for ease. We had just purchased 2 new bedroom sets, so they were still in the boxes. They started wrapping items and taping over already taped boxes. My husband told them they didn't have to do anything, but put pads on the items and put it on the truck. The driver responded, "You pack them your way when it's on your truck, but I'm going to pack it my way." So, they wrapped and taped my headboard and washer and dryer. Made boxes for bulky items that didn't need to be packed. After loading the truck we were given a $1675 bill for packing materials that we didn't authorize, but now our stuff was on the truck. In the meantime, I had already given them over $1500 of the original quoted price. They were to go weigh my furniture upon their departure. We had 107 items that they claimed weighed 4700# when we lived in a 2 bedroom apartment. Not possible. Not to mention they didn't go to the scales until the next day, so I think they bumped the weight or gave me someone elses weight certificate. We spoke to Eric Cohen on our journey to TX to follow up and they claimed we now owed over $4400 total invoice and they would not even put our load on the road until we paid them an additional $2000 deposited directly to their account. We had to stop off the freeway in Katy, TX and find their bank to deposit this money. Then, 8 days later the driver showed up without help and we waited 3 hours for his help to arrive and unload our furniture. They proceeded to bring off our load and we discovered a broken dining room table, sleigh bed set, scuffed leather sectional, wet boxes, and a broken dryer. Needless to say, the fineprint stipulates $.60 per pound per item, so if you have a $1M item that weighs 3#, you will only get $1.80 from them. They are a Bulls**t company and I will be filing a complaint with BBB, Dept. of Transportation and the Attorney General. I will also be forced to file a small claims lawsuit to recover my money. To this day, I have not seen the breakdown for the additional charges we were charged. They do hold your stuff hostage and their practices are completely unethical and probably illegal.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Best Local Relocation movers gave 110 percent and moved very quickly to get our move done they never took not one break and mad our move go smooth.
Moved localy from San Jose California to San francisco California
thanks!!
Pros:Best Local Relocation

5
★★★★★

Best Local Relocation movers gave 110 percent and moved very quickly to get our move done they never took not one break and mad our move go smooth.
Moved localy from San Jose California to San francisco California
thanks!!
Pros:Best Local Relocation

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Thank you guys!. They were great with me over the phone and explained everything to me. From our conversations they made me feel very secure using this company and assured me that my move would be great. I have read many bad reviews about companies on different websites on Yahoo and Google and had to make a decision and really they made me feel the most comfortable and out of the 20 or so quotes from different movers Best Local Relocation I received this was pretty reasonable. The move was great and the price didn't go up any from the estimate that Best Local Relocationn and the guys who did the move Roy and his helper were great too.
Everything arrived on Saturday San jose California the movers was great.
Once again, thanks for everything and I will send you guys plenty of business and use you again if I move in the future.

5
★★★★★

Thank you guys!. They were great with me over the phone and explained everything to me. From our conversations they made me feel very secure using this company and assured me that my move would be great. I have read many bad reviews about companies on different websites on Yahoo and Google and had to make a decision and really they made me feel the most comfortable and out of the 20 or so quotes from different movers Best Local Relocation I received this was pretty reasonable. The move was great and the price didn't go up any from the estimate that Best Local Relocationn and the guys who did the move Roy and his helper were great too.
Everything arrived on Saturday San jose California the movers was great.
Once again, thanks for everything and I will send you guys plenty of business and use you again if I move in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I used Best Relocation to move my 4 bedroom house and my cars interstate. The movers arrived on the specific time I previously arranged on the phone with Connie - the sales representative of the company. As soon as we had the paperwork ready, the movers started packing my stuff. They took a good care of all my fragile furniture, arranged the truck pretty fast. At San Francisco the movers were pretty fast too. All my furniture was in a pretty good condition. The movers were polite and careful. I also purchased an insurance with them but finally everything delivered in a perfect condition. I have already recommended MTF Movers to my neighbors. I would use them again. Thank you MTF Movers!

2
★★★★★

I used Best Relocation to move my 4 bedroom house and my cars interstate. The movers arrived on the specific time I previously arranged on the phone with Connie - the sales representative of the company. As soon as we had the paperwork ready, the movers started packing my stuff. They took a good care of all my fragile furniture, arranged the truck pretty fast. At San Francisco the movers were pretty fast too. All my furniture was in a pretty good condition. The movers were polite and careful. I also purchased an insurance with them but finally everything delivered in a perfect condition. I have already recommended MTF Movers to my neighbors. I would use them again. Thank you MTF Movers!

Pros: Best Movers California

Cons: 5 Stars Service

.

Over the year my wife and I heard many horror stories about moving companies and the terrible aggravation that my friends have gone through with regards to their move. I must admit that I was skeptical that they could actually "deliver" on what was agreed. However, as it turned out, our experience with MTF Relocation CA when moving from CA to Florida turned out to be an overall pleasant experience! The Unity team was highly organized, punctual, accurate in their estimate, reliable and very helpful. They demonstrated outmost respect for our belongings when packing the content of our home and at the same time respected the fact that we were on a tight budget and did not want to incur any additional expanses making this move. We recommend MTF Relocation CA without hesitation. Keep up your excellent reputation

5
★★★★★

Over the year my wife and I heard many horror stories about moving companies and the terrible aggravation that my friends have gone through with regards to their move. I must admit that I was skeptical that they could actually "deliver" on what was agreed. However, as it turned out, our experience with MTF Relocation CA when moving from CA to Florida turned out to be an overall pleasant experience! The Unity team was highly organized, punctual, accurate in their estimate, reliable and very helpful. They demonstrated outmost respect for our belongings when packing the content of our home and at the same time respected the fact that we were on a tight budget and did not want to incur any additional expanses making this move. We recommend MTF Relocation CA without hesitation. Keep up your excellent reputation

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

MTF Relocation !!!!!!

We moved from Palo Alto, CA, and we have been seeing their trucks everywhere lately. Knowing we were going to be moving soon, we asked our building??s management people about them and it turned out that they use MTF Relocation all the time and they had an office in California. Since we were moving to Midtown West in NY it seemed like a good match. We logged on to their site and it was very informative, checked their reviews on line and their reputation seemed great, so we called, got an estimate. The move itself was just perfect. Nice, quiet, polite, hard working guys. They where even shy about asking for some water. Anyhow, our things arrived without the slightest of damage. Everything was put neatly into place and was arrive a day LESS then estimated, so we tipped the guys well. In general, a great experience with a great company.

5
★★★★★

MTF Relocation !!!!!!

We moved from Palo Alto, CA, and we have been seeing their trucks everywhere lately. Knowing we were going to be moving soon, we asked our building??s management people about them and it turned out that they use MTF Relocation all the time and they had an office in California. Since we were moving to Midtown West in NY it seemed like a good match. We logged on to their site and it was very informative, checked their reviews on line and their reputation seemed great, so we called, got an estimate. The move itself was just perfect. Nice, quiet, polite, hard working guys. They where even shy about asking for some water. Anyhow, our things arrived without the slightest of damage. Everything was put neatly into place and was arrive a day LESS then estimated, so we tipped the guys well. In general, a great experience with a great company.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Wish I had thought to look at yelp before reserving with this company. They are crooks! Halfway through loading our boxes into their truck, they tried to raise the price of our move from $480 to $1200 to deliver our goods by the previously promised same-day deadline. I made them unload our goods and leave, and by some miracle, found another company who moved us five hours later, for $600. Losing five hours on moving day was very stressful. I doubt they will voluntarily return my $100 deposit, but I am going to dispute the charge via my credit card company ...

1
★☆☆☆☆

Wish I had thought to look at yelp before reserving with this company. They are crooks! Halfway through loading our boxes into their truck, they tried to raise the price of our move from $480 to $1200 to deliver our goods by the previously promised same-day deadline. I made them unload our goods and leave, and by some miracle, found another company who moved us five hours later, for $600. Losing five hours on moving day was very stressful. I doubt they will voluntarily return my $100 deposit, but I am going to dispute the charge via my credit card company ...

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

Agree with all reviewers, this moving company is unethical, unprofessional and should be punished. I regret that I did not read these reviews before. In addition to all the troubles/hassles during the move, the movers damaged our furniture. On repeated follow-ups, they did sent paper work to settle the claim with minimum insured amount ($0.60/lb) through their claim adjuster but even after almost a year, they have not paid the claim yet. I think I need to go to court to get the money.
Would recommend to stay away from this moving company.

1
★☆☆☆☆

Agree with all reviewers, this moving company is unethical, unprofessional and should be punished. I regret that I did not read these reviews before. In addition to all the troubles/hassles during the move, the movers damaged our furniture. On repeated follow-ups, they did sent paper work to settle the claim with minimum insured amount ($0.60/lb) through their claim adjuster but even after almost a year, they have not paid the claim yet. I think I need to go to court to get the money.
Would recommend to stay away from this moving company.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

Your bill will be three times what they said it would be originally. They damage everything. They say they take credit cards but then don't, but will drive you to an ATM.

1
★☆☆☆☆

Your bill will be three times what they said it would be originally. They damage everything. They say they take credit cards but then don't, but will drive you to an ATM.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 3 people found this review helpful.

.

This company is full of lies. We had them come in to do a "binding estimate". Nothing was binding about them. They doubled the binding estimate. Every time we turned around there was a different story. After paying thousands of extra dollars we got our stuff and so much was damaged, even rubbermaid bins were literally crushed. I will never have a company move me again. I would rather deal with the stress myself. I know have anxiety about other businesses and worry who else is going to rip me off. Please, Please, Please don't do business with them!

1
★☆☆☆☆

This company is full of lies. We had them come in to do a "binding estimate". Nothing was binding about them. They doubled the binding estimate. Every time we turned around there was a different story. After paying thousands of extra dollars we got our stuff and so much was damaged, even rubbermaid bins were literally crushed. I will never have a company move me again. I would rather deal with the stress myself. I know have anxiety about other businesses and worry who else is going to rip me off. Please, Please, Please don't do business with them!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

These guys are very bad. They don't answer your call. They store your number after you enter into contract and never answer your call after that. Every time i have to use different lines to call them.These guys say lot of lies. they don't provide you proper updates.These kind of business people should be banned from doing business.They don't have ethics at all whatsoever.cheaters. please don't do business with them.They also carry wrong information on their website about BBB ratings. These guys were suspended by BBB. please go to BBB website and check for the same.One of the worst business people.

1
★☆☆☆☆

These guys are very bad. They don't answer your call. They store your number after you enter into contract and never answer your call after that. Every time i have to use different lines to call them.These guys say lot of lies. they don't provide you proper updates.These kind of business people should be banned from doing business.They don't have ethics at all whatsoever.cheaters. please don't do business with them.They also carry wrong information on their website about BBB ratings. These guys were suspended by BBB. please go to BBB website and check for the same.One of the worst business people.

Was this review helpful to you?
Ratings_icons Ratings_icons

3 out of 4 people found this review helpful.

.

These guys are crooks!!! They gave me a quote over the phone for $75/hr with a three hour minimum. They told me that I had to pay by credit card for the first hour to secure my appointment time. I found out later that this is illegal.

When they showed up they never gave me an actual written estimate or cost of materials. They just made me sign and initial a bunch of forms telling me that it was required before they would start. I asked them several time for copies of what I signed and a price list. They kept telling me that they would give me the estimate and the prices which they never did.

Once they got to my new location they held my belongings hostage and said that they wouldn't unload the truck until I paid them an outrageous amount. They wrote up the estimate after they got to my new place. They estimated 5 hours and even changed the times on the time bar to match 5 hours even though they never worked the five hours. They never credited me the initial $75 for the first hour. Before they unloaded the truck they flashed some sheet at me and said that was the supplies I used. They came out to some made up amount. In total I ended up having to pay $965 or I wouldn't get my stuff back. They only did a partial move that included one bedroom, a dining table, speakers, TV and a lamp with about 6 boxes that were already packed. They only traveled 7 miles.

I called several times to customer service to get copies of the forms and to question my fees. They ignored me until I told them that I was going to file a complaint wit the PUC after which they referred me to a claims company. I didn't feel comfortable talking to that company because I felt they were trying to direct my statements into only what they wanted to hear.

Needless to say, I'm filing a complaint with the CA Public Utilities Commission.

But, don't take my word for it. Check out the BBB. At the time I'm writing this they have had 34 complaints in the last 36 months and rates them Unsatisfactory. The BBB revoked their membership on 9/25/08 and they have been on suspension since 06/08 but on their website they say they are a top rated BBB accredited business. They also claim to be part of the CMSA on their website and when I spoke to the CMSA they are not member.

Do yourself a favor and avoid these guys like the plague!!!!

1
★☆☆☆☆

These guys are crooks!!! They gave me a quote over the phone for $75/hr with a three hour minimum. They told me that I had to pay by credit card for the first hour to secure my appointment time. I found out later that this is illegal.

When they showed up they never gave me an actual written estimate or cost of materials. They just made me sign and initial a bunch of forms telling me that it was required before they would start. I asked them several time for copies of what I signed and a price list. They kept telling me that they would give me the estimate and the prices which they never did.

Once they got to my new location they held my belongings hostage and said that they wouldn't unload the truck until I paid them an outrageous amount. They wrote up the estimate after they got to my new place. They estimated 5 hours and even changed the times on the time bar to match 5 hours even though they never worked the five hours. They never credited me the initial $75 for the first hour. Before they unloaded the truck they flashed some sheet at me and said that was the supplies I used. They came out to some made up amount. In total I ended up having to pay $965 or I wouldn't get my stuff back. They only did a partial move that included one bedroom, a dining table, speakers, TV and a lamp with about 6 boxes that were already packed. They only traveled 7 miles.

I called several times to customer service to get copies of the forms and to question my fees. They ignored me until I told them that I was going to file a complaint wit the PUC after which they referred me to a claims company. I didn't feel comfortable talking to that company because I felt they were trying to direct my statements into only what they wanted to hear.

Needless to say, I'm filing a complaint with the CA Public Utilities Commission.

But, don't take my word for it. Check out the BBB. At the time I'm writing this they have had 34 complaints in the last 36 months and rates them Unsatisfactory. The BBB revoked their membership on 9/25/08 and they have been on suspension since 06/08 but on their website they say they are a top rated BBB accredited business. They also claim to be part of the CMSA on their website and when I spoke to the CMSA they are not member.

Do yourself a favor and avoid these guys like the plague!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 3 people found this review helpful.

.

This was the worst service I've ever had! They delivered our stuff a week later then were promised. They said there would be no addition charges, but they requested addition money for bringing our stuff into the apartment. They add payment options are wrong: only $100 deposit is taken from the credit card and they accept only cash for the rest - smart, isn't it? All the problems rose only after the agreement was signed and the stuff was loaded into their truck.
They just are not trustworthy. I don't recommend MTF to ANYBODY.

1
★☆☆☆☆

This was the worst service I've ever had! They delivered our stuff a week later then were promised. They said there would be no addition charges, but they requested addition money for bringing our stuff into the apartment. They add payment options are wrong: only $100 deposit is taken from the credit card and they accept only cash for the rest - smart, isn't it? All the problems rose only after the agreement was signed and the stuff was loaded into their truck.
They just are not trustworthy. I don't recommend MTF to ANYBODY.

Was this review helpful to you?
Ratings_icons Ratings_icons

4 out of 5 people found this review helpful.

Message from Mtf Relocation Inc

Best Local Relocation is a relocation service company providing moving and storage services to consumers and businesses. We are committed to making each move a success. Helping a family or a business relocate is a big responsibility, requiring a team effort of continuous quality improvement, knowledge, efficiency, experience and a caring attitude. Laprom takes this responsibility very seriously, skillfully handling every step of the moving process to ensure customer satisfaction.





Customer Satisfaction

Customer satisfaction is the key to our success. We staff our headquarters with the most qualified personnel available in the household goods moving industry. Because of this experience, we have the ability to promptly resolve problems that may occur. Best Local Relocation system is comprised of skilled professionals providing excellent origin and destination services.





 

Wait, you're the expert.

If you've been to or used Mtf Relocation Inc, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review