Pro Flooring, LLC

★☆☆☆☆
  • 15154 65th Ave S 907

    Tukwila, WA 98188

    Map & Directions
  • 206-353-0210

About Pro Flooring, LLC

Home Construction & Remodeling

Home Construction & Remodeling
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I would give them less than one star if I could. We hired Pro Flooring in September 2009 to install new, pre-finished solid wood floors in our entire house for $16,000. We interviewed at least seven contractors before choosing them. They were referred to us by a flooring store and we read several good reviews online. The price was competitive and the owner, Bogdan Goia, spoke convincingly about their level of craftsmanship. Their website, which turns out to be a generic, fill-in-your-company-name-here type, also talks about their quality and attention to detail. Bottom line, the job was horrible. We filed a lawsuit in late 2009 after having four other flooring contractors look at the finished installation. They all said the floors would have to be ripped up and replaced. We hired a National Wood Flooring Association-certified hardwood flooring expert to examine the installation who took over 100 photos, and wrote a detailed report saying the floor needed to be replaced entirely to fix the problems. The problems included the floor boards being laid in a curve from one end of the house to the other (60 feet long) on both levels of the house, gaps between multiple boards, heat vents not installed flush with the floor and varnished in place so the grills wouldn't open, cardboard was used to shim a stair tread to make it look level (it bounced when you stepped on it), the board ends stair-stepped too close together (which nullified the manufacturer??s warranty because it did not meet their installation standards). They tried to hide gaps in the flooring by smearing caulk in the spaces. They installed a custom stair without using a single piece of wood for the tread and risers. They filled the gap between the boards with caulk. They smeared varnish on some of the pre-finished boards. This describes only about half of the problems the flooring inspector listed. When we pointed out issues during the project, Mr. Goia said they would be fixed but they either ??fixed? them poorly or not at all. From the first day they arrived to do the job it was clear they were in a rush to get out. Their focus was to get on to the next job as soon as possible regardless of the impact on the ??quality? of their work. We settled the dispute out of court about a year after the original installation. The settlement funds did not cover the cost to replace the floors or our attorney fees and court costs but at least we got something. We hired a new flooring contractor through the Home Owners Club who replaced the floors and did an incredible job. The Home Owners Club guarantees all of the contractors who work through them. Our new floors are beautiful and we finally have our house back. A word to the wise: do not hire Pro Flooring for a job of any size. We wouldn??t wish our experience on anyone.

1
★☆☆☆☆

I would give them less than one star if I could. We hired Pro Flooring in September 2009 to install new, pre-finished solid wood floors in our entire house for $16,000. We interviewed at least seven contractors before choosing them. They were referred to us by a flooring store and we read several good reviews online. The price was competitive and the owner, Bogdan Goia, spoke convincingly about their level of craftsmanship. Their website, which turns out to be a generic, fill-in-your-company-name-here type, also talks about their quality and attention to detail. Bottom line, the job was horrible. We filed a lawsuit in late 2009 after having four other flooring contractors look at the finished installation. They all said the floors would have to be ripped up and replaced. We hired a National Wood Flooring Association-certified hardwood flooring expert to examine the installation who took over 100 photos, and wrote a detailed report saying the floor needed to be replaced entirely to fix the problems. The problems included the floor boards being laid in a curve from one end of the house to the other (60 feet long) on both levels of the house, gaps between multiple boards, heat vents not installed flush with the floor and varnished in place so the grills wouldn't open, cardboard was used to shim a stair tread to make it look level (it bounced when you stepped on it), the board ends stair-stepped too close together (which nullified the manufacturer??s warranty because it did not meet their installation standards). They tried to hide gaps in the flooring by smearing caulk in the spaces. They installed a custom stair without using a single piece of wood for the tread and risers. They filled the gap between the boards with caulk. They smeared varnish on some of the pre-finished boards. This describes only about half of the problems the flooring inspector listed. When we pointed out issues during the project, Mr. Goia said they would be fixed but they either ??fixed? them poorly or not at all. From the first day they arrived to do the job it was clear they were in a rush to get out. Their focus was to get on to the next job as soon as possible regardless of the impact on the ??quality? of their work. We settled the dispute out of court about a year after the original installation. The settlement funds did not cover the cost to replace the floors or our attorney fees and court costs but at least we got something. We hired a new flooring contractor through the Home Owners Club who replaced the floors and did an incredible job. The Home Owners Club guarantees all of the contractors who work through them. Our new floors are beautiful and we finally have our house back. A word to the wise: do not hire Pro Flooring for a job of any size. We wouldn??t wish our experience on anyone.

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