JR Repairs & Installs

★★☆☆☆
  • 7430 NE Rodney Ave

    Portland, OR 97211

    Map & Directions
  • 971-244-8670

About JR Repairs & Installs

Hours
Mon 7am-6pm, Tue-Thu 9am-6pm
2.0 4
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AS THE OWNER OF JR REPAIR ALL I CAN SAY IS '' NOT TRUE '' .... MOST OF THESE.... ILL REVIEWS ;.. HAS BEEN WRITTEN ABOUT OUR COMPANY WITH a HIDDEN AGENDA. .WE HAVE NEVER OVER QUOTE OR TALKED ANY CUSTOMERS ON REPAIRING ANY APPLIANCES. ANY AND ALL SERVICE CALL has ADDITIONAL LABOR COST FOR FINDING OUT WHAT parts "if any "...is ..NEEDED TO REPAIR A BROKEN APPLIANCE , AND a quote.... CAN BE REFUSED..... WE WILL .. NEVER BECOME PRESSURED TO DO A impractical REPAIR. SO BE FAIR .... AND HONEST WHEN WRITING THESE REVIEWS.. THANK YOU..15% off for repeat customers, $55.00 service charge, + flat fee repairs = SAVINGS In most cases same day appointment, all major appliance name brands. J.R. Repair and Installs would like to thank all the customers whom has requested an appliance repair and service that I have received over the last 12yrs. Being allowed to perform a service and earning your 5-star rating based from whale over 300 customer written internet wide reviews. I would like to say thank you... My focus will always be customer first, by making people happy about having their appliances repaired and not having to replace them, and most importantly saving you money. Earning your trust is the only way to do business. Thank You

5
★★★★★

AS THE OWNER OF JR REPAIR ALL I CAN SAY IS '' NOT TRUE '' .... MOST OF THESE.... ILL REVIEWS ;.. HAS BEEN WRITTEN ABOUT OUR COMPANY WITH a HIDDEN AGENDA. .WE HAVE NEVER OVER QUOTE OR TALKED ANY CUSTOMERS ON REPAIRING ANY APPLIANCES. ANY AND ALL SERVICE CALL has ADDITIONAL LABOR COST FOR FINDING OUT WHAT parts "if any "...is ..NEEDED TO REPAIR A BROKEN APPLIANCE , AND a quote.... CAN BE REFUSED..... WE WILL .. NEVER BECOME PRESSURED TO DO A impractical REPAIR. SO BE FAIR .... AND HONEST WHEN WRITING THESE REVIEWS.. THANK YOU..15% off for repeat customers, $55.00 service charge, + flat fee repairs = SAVINGS In most cases same day appointment, all major appliance name brands. J.R. Repair and Installs would like to thank all the customers whom has requested an appliance repair and service that I have received over the last 12yrs. Being allowed to perform a service and earning your 5-star rating based from whale over 300 customer written internet wide reviews. I would like to say thank you... My focus will always be customer first, by making people happy about having their appliances repaired and not having to replace them, and most importantly saving you money. Earning your trust is the only way to do business. Thank You

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JR Came out for what I thought was $55.00 told me in five minutes that the Freon was depleted in the Refrigerator. However he would not recharge it but He has a Friend that could. Called friend and ended up spending $200.00 for a $125.00 repair. I would not recommend J.R This is the way they do business and has all the signs of a Con. Another Company showed up. recharged Fridge and all works great.

1
★☆☆☆☆

JR Came out for what I thought was $55.00 told me in five minutes that the Freon was depleted in the Refrigerator. However he would not recharge it but He has a Friend that could. Called friend and ended up spending $200.00 for a $125.00 repair. I would not recommend J.R This is the way they do business and has all the signs of a Con. Another Company showed up. recharged Fridge and all works great.

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We found James to be rude and not very helpful. We called him to fix our dryer. He acted as if we were putting him out when we asked him questions. He never took his sunglasses off the entire time he was in our home, including our dim basement. After he inspected our dryer he mumbled it was fine. When I asked then why is it squeaking, he mumbled it was normal for a dryer to do that. He then said call him when it squeaks and I said that is why you are here now...no response. I called J & R Appliance because I was hesitant to do the job myself. In the end I paid someone $75 to come into my home, make feel uncomfortable, and leave without fixing the problem . I don't know if he was just having a really bad day, but I cannot imagine interacting with a customer in that manner if I wanted to stay in business for very long. I don't need my repair people to be super chatty, but I expect basic communication skills. On a positive note, J & R gave me a two hour window for when they would arrive and he arrived on the early side. J & R will come back out to your home without charging a service fee if your appliance has issue within 3 months. I think I will just chalk this up as a loss and call someone else.

1
★☆☆☆☆

We found James to be rude and not very helpful. We called him to fix our dryer. He acted as if we were putting him out when we asked him questions. He never took his sunglasses off the entire time he was in our home, including our dim basement. After he inspected our dryer he mumbled it was fine. When I asked then why is it squeaking, he mumbled it was normal for a dryer to do that. He then said call him when it squeaks and I said that is why you are here now...no response. I called J & R Appliance because I was hesitant to do the job myself. In the end I paid someone $75 to come into my home, make feel uncomfortable, and leave without fixing the problem . I don't know if he was just having a really bad day, but I cannot imagine interacting with a customer in that manner if I wanted to stay in business for very long. I don't need my repair people to be super chatty, but I expect basic communication skills. On a positive note, J & R gave me a two hour window for when they would arrive and he arrived on the early side. J & R will come back out to your home without charging a service fee if your appliance has issue within 3 months. I think I will just chalk this up as a loss and call someone else.

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If possible I would not give him even a one star rating. When I call James he quoted me $55 service fee to find out what was wrong with our refrigerator. Once he was here he found there was a freon leak but refused to fix it due to 'ethical' reasons, freon depletes the ozone and he doesn't want that on his conscience. He then charged me the $55 and an additional Labor fee of $35. When I asked if the leak can be fixed he said no, but when I called other companies they all said it can typically be fixed. He was pompous, arrogant, rude, unprofessional and untrustworthy. We hired him to fix our refrigerator, not to give us a guilt trip about the ozone. Now I have to pay someone else the service charge/labor/etc. to come do the job we hired hime to do.

1
★☆☆☆☆

If possible I would not give him even a one star rating. When I call James he quoted me $55 service fee to find out what was wrong with our refrigerator. Once he was here he found there was a freon leak but refused to fix it due to 'ethical' reasons, freon depletes the ozone and he doesn't want that on his conscience. He then charged me the $55 and an additional Labor fee of $35. When I asked if the leak can be fixed he said no, but when I called other companies they all said it can typically be fixed. He was pompous, arrogant, rude, unprofessional and untrustworthy. We hired him to fix our refrigerator, not to give us a guilt trip about the ozone. Now I have to pay someone else the service charge/labor/etc. to come do the job we hired hime to do.

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