Iris Salon

You get a haircut and at least one person will say to you the next day, "great haircut:," you look nice" or even "did you get your haircut?" When there's silence, you know something went horribly wrong. I arrived at Iris Salon hoping to receive friendly service and a professional style and cut. Friendly service was the stylist taking phone calls on her cell while washing and cutting my hair. Professional cut, well, I left with less money in my pocket and a sloppy haircut for which I had to take pair of scissors to correct. Very, very disappointed. At least I know it will grow back.

I have had consistently bad cuts here, the latest was when i went in to get it cleaned and shaped up, hoping to add a little pizazz without taking a lot of length off--a common request I'm sure. She took what must have been millimeters off, no new shaping, nothing fun or sassy I'll never go back. My first bad cut here was on my birthday. My hair was flat and lifeless by dinner time--i had to wash it again at home and blowdry it myself. What's the point? Too risky here. Very mediocre. I really don't recommend it if you are hoping for something great.

After reading the reviews, I was really excited to try this place for a pedicure and eyebrow wax. When I arrived, there was no bottle of water (or employee, for that matter) waiting - just someone yelling out what I wanted from their station. Meanwhile, four other girls walk in and all are served before me, though the employees are almost continually calling out what they want multiple times and conversing about it throughout the process. 20 minutes later, I am still waiting in the lobby with zero communication on when I will be served. A few minutes later, a woman who I have not seen before asks me to follow her. Mass confusion ensues with me trailing her throughout the salon as she goes back and forth conversing with numerous employees. Without a word, she proceeds with the pedicure which was neither delicate nor relaxing. She ignores me completely and finishes the American manicure without asking about my preferences on the length of my toenails or the size of the white strip on the top of them. Afterward, she takes me to the dryer, where I am asked if I was the one who wanted the eyebrow wax. I reply, "No," but then start thinking it would be a good idea. So when the next person asks me if I originally wanted the eyebrow wax (still no), I say, "Can I please add one on?" Again, mass confusion ensues which results in no shortage of a half dozen different people then asking if I want an eyebrow wax. Finally, I am led back by someone else this time. Again, the experience is pretty rough, with scalding wax and menacing tweezers. Also, she fails to question about my preferences on eyebrow appearance. Please allow me to clarify that I have had countless pedicures and eyebrow waxes in the past and know that there is a bit of discomfort to be expected. However, in this situation, it was of a pronounced level. There also was no soothing cream following the wax, only trimming, ripping, tweezing and done.

This is my second review of this place, not because I decided to go back after the first terrible experience. I'm having to write this again because my initial constructive criticism was removed for some random reason. The place is drab but tries to convey itself as a professional spa. Their prices are high and the service is shotty. I went out of convenience and thought I would explore a less pricey place than where I was going before but ended up being scammed into paying even more for cheaper quality service.

I stopped in for a mani/pedi since it was so close to home but it wasn't a very pleasant experience. I felt like I was intruding on them and the only time anyone cared to speak to me was when they were trying to sell me something. Granted we've all had some sort of sales job and they are a business after all so I understand trying to up sell your customers. But good lord I haven't seen such desperation in quite some time. They were trying to sell me hair products and services when I said all I wanted was a mani/pedi. Not only that they acted upset that I only wanted to get the basic level service and not the fancy one. Not pleasurable, not worth the time, and definitely not worth the high prices!