American Arbors

★★★★☆
Keep on Keepin' on
  • 4713 Knollwood Circle

    Round Rock, TX 78681

    Map & Directions
  • 512-341-2001

About American Arbors

4.4545 22
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.

Chuck, David and his crew did what at first seemed like a good job at a good price. Then it started raining, and the decomposed granite hardscaping washed away in about 20 places. On a project that involved some stone walls over four feet

3
★★★★★

Chuck, David and his crew did what at first seemed like a good job at a good price. Then it started raining, and the decomposed granite hardscaping washed away in about 20 places. On a project that involved some stone walls over four feet

.

I was so pleased with American Arbors. Danny called right away to come over to give me an estimate and when I called to have the work done they were out the next day. The crew was

4
★★★★☆

I was so pleased with American Arbors. Danny called right away to come over to give me an estimate and when I called to have the work done they were out the next day. The crew was

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.

We desired a stone patio with a major water feature in our backyard. The American Arbors team understood what we wanted, designed and installed a magnificent product
and reclaimed our backyard. The pricing was fair, and after we witnessed what went into this project and the care in which the supervisor and his crew took ..........we feel
we got a great value.Very professional and we are planning to use them again

2
★★★★★

We desired a stone patio with a major water feature in our backyard. The American Arbors team understood what we wanted, designed and installed a magnificent product
and reclaimed our backyard. The pricing was fair, and after we witnessed what went into this project and the care in which the supervisor and his crew took ..........we feel
we got a great value.Very professional and we are planning to use them again

Pros: creative landscapers, competative pricing

Cons: What are the drawbacks?

.

My husband and I thoroughly enjoyed working with Chuck and his team members at American Arbors! They provided everything we needed for a beautiful yard and pool area--their design ideas were great and they installed everything quickly and even stayed within budget! I wouldn't hesitate to recommend them to friends and neighbors!

5
★★★★★

My husband and I thoroughly enjoyed working with Chuck and his team members at American Arbors! They provided everything we needed for a beautiful yard and pool area--their design ideas were great and they installed everything quickly and even stayed within budget! I wouldn't hesitate to recommend them to friends and neighbors!

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.

My husband and I thoroughly enjoyed working with Chuck and his team members at American Arbors! They provided everything we needed for a beautiful yard and pool area--their design ideas were great and they installed everything quickly and even stayed within budget! I wouldn't hesitate to recommend them to friends and neighbors!

Betsy Ditto

2
★★★★★

My husband and I thoroughly enjoyed working with Chuck and his team members at American Arbors! They provided everything we needed for a beautiful yard and pool area--their design ideas were great and they installed everything quickly and even stayed within budget! I wouldn't hesitate to recommend them to friends and neighbors!

Betsy Ditto

.

American Arbors was fantastic from start to finish. The job was done ahead of schedule, right on budget and far exceeded our expectations. Chuck??s team paid attention to every possible detail, listened to our needs and created an exceptional landscape. Our home and lawn blend in to the surroundings seamlessly and the gardens appear to be part of the natural habitat.

5
★★★★★

American Arbors was fantastic from start to finish. The job was done ahead of schedule, right on budget and far exceeded our expectations. Chuck??s team paid attention to every possible detail, listened to our needs and created an exceptional landscape. Our home and lawn blend in to the surroundings seamlessly and the gardens appear to be part of the natural habitat.

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.

Michael called me right away, gave me a competitive bid and even threw in clearing small limbs off my roof. His crew was careful with my "yard art" items and moved them well away from the work zone. I'd called just for stump removal, but felt confident enough with Michael to have him remove a very large/tall 45 yr old sycamore too. I'd call Michael again without hesitation. Good man and nice crew.

2
★★★★★

Michael called me right away, gave me a competitive bid and even threw in clearing small limbs off my roof. His crew was careful with my "yard art" items and moved them well away from the work zone. I'd called just for stump removal, but felt confident enough with Michael to have him remove a very large/tall 45 yr old sycamore too. I'd call Michael again without hesitation. Good man and nice crew.

.

American Arbors was fantastic from start to finish. The job was done ahead of schedule, right on budget and far exceeded our expectations. Chuck??s team paid attention to every possible detail, listened to our needs and created an exceptional landscape. Our home and lawn blend in to the surroundings seamlessly and the gardens appear to be part of the natural habitat.

5
★★★★★

American Arbors was fantastic from start to finish. The job was done ahead of schedule, right on budget and far exceeded our expectations. Chuck??s team paid attention to every possible detail, listened to our needs and created an exceptional landscape. Our home and lawn blend in to the surroundings seamlessly and the gardens appear to be part of the natural habitat.

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.

I have been using American arbors for a variety of work since I bought my home on Lake Travis in 2006. They have done work ranging from cleanup of the rock slopes to tree pruning to irrigation to creating new beds to elaborate rock patios cut into the rock slope. I continue to be pleased with the quality of the work and their response time. I?m comfortable recommending American arbors and suggest talking with them about any of your outdoor needs

2
★★★★★

I have been using American arbors for a variety of work since I bought my home on Lake Travis in 2006. They have done work ranging from cleanup of the rock slopes to tree pruning to irrigation to creating new beds to elaborate rock patios cut into the rock slope. I continue to be pleased with the quality of the work and their response time. I?m comfortable recommending American arbors and suggest talking with them about any of your outdoor needs

.

I wanted to take a moment to acknowledge the terrific job you and your crew have done on my home over the past year. Your ideas for the front yard with the plantings and the stone work really changed the entire look of my home and it is fantastic. The work around the pool is even better than I imagined. I could not be more pleased with the seasonal color as well. Your detailed attention to the lighting and irrigation has set it all off perfectly. You have a terrific team. I look forward to a long lasting relationship with American Arbors! I sincerely appreciate all of your efforts

5
★★★★★

I wanted to take a moment to acknowledge the terrific job you and your crew have done on my home over the past year. Your ideas for the front yard with the plantings and the stone work really changed the entire look of my home and it is fantastic. The work around the pool is even better than I imagined. I could not be more pleased with the seasonal color as well. Your detailed attention to the lighting and irrigation has set it all off perfectly. You have a terrific team. I look forward to a long lasting relationship with American Arbors! I sincerely appreciate all of your efforts

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.

Our family couldn?t be more pleased with Chuck and the Team at American Arbors. We recently finished a new-home landscaping with American Arbors and from design to installation and final punch-list, we were delighted with their commitment to detail, personal service and creative flair . We interviewed several other landscaping companies but none matched the personal service, quality and competitive pricing of American Arbors. Our job was finished on time and on budget? a rare occurrence in the world of contracting.
We?re already considering them for another job!

2
★★★★★

Our family couldn?t be more pleased with Chuck and the Team at American Arbors. We recently finished a new-home landscaping with American Arbors and from design to installation and final punch-list, we were delighted with their commitment to detail, personal service and creative flair . We interviewed several other landscaping companies but none matched the personal service, quality and competitive pricing of American Arbors. Our job was finished on time and on budget? a rare occurrence in the world of contracting.
We?re already considering them for another job!

Pros: commitment to detail, personal service and creative flair

Cons: none

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My wife and I used American Arbors to landscape a new home we were building. The job itself was done in a timely and professional manner. and we were very happy with the finished product. The manager of our job, Cesar Beltran, promised us that he would replace burned out landscape lights for five years. He must have meant dog years because two years after the fact I can't even get him to respond to my emails asking him to please replace lights that have burnt out. During installation my wife and I were hesitant to use the landscape lights that Cesar wanted to use -- because changing them was no easy process. But because Cesar assured us he would take care of that for the first five years -- we went along with the plan. Now Cesar won't even extend the common courtesy of responding to my requests. American Arbors does great work. But I can assure you we won't be doing business with them ever again due to their extremely poor customer service.

2
★★☆☆☆

My wife and I used American Arbors to landscape a new home we were building. The job itself was done in a timely and professional manner. and we were very happy with the finished product. The manager of our job, Cesar Beltran, promised us that he would replace burned out landscape lights for five years. He must have meant dog years because two years after the fact I can't even get him to respond to my emails asking him to please replace lights that have burnt out. During installation my wife and I were hesitant to use the landscape lights that Cesar wanted to use -- because changing them was no easy process. But because Cesar assured us he would take care of that for the first five years -- we went along with the plan. Now Cesar won't even extend the common courtesy of responding to my requests. American Arbors does great work. But I can assure you we won't be doing business with them ever again due to their extremely poor customer service.

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Business Response:

Update?? Thad, Cesar has not worked for American Arbors for over a year. Not sure what phone # you have as his was discontinued last August. Please contact me directly, Chuck Priebe @ 748-5157 and we can address your issues. thanks
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I recently wrote a less-than-positive review about American Arbors but would now like to revise that critique. It turns out the manager who had handled my job has not been with the company for more than a year. Once Chuck with American Arbors read my initial review he contacted me and assured me that American Arbors had been unaware of my situation and he has agreed to change the bulbs on my landscape lighting. He's been very pleasant to deal with and because of that, and because they do such great landscaping, I will definitely use them next time I need some landscaping.

2
★★★★☆

I recently wrote a less-than-positive review about American Arbors but would now like to revise that critique. It turns out the manager who had handled my job has not been with the company for more than a year. Once Chuck with American Arbors read my initial review he contacted me and assured me that American Arbors had been unaware of my situation and he has agreed to change the bulbs on my landscape lighting. He's been very pleasant to deal with and because of that, and because they do such great landscaping, I will definitely use them next time I need some landscaping.

Pros: beautiful landscaping

Cons: none

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I have always had a vision of having a water feature in my back yard that would give me peace and tranquility. We met with a number of landscape contractors and decided that American Arbors had the best understanding of what I was looking for. I could not be happier with double waterfall, pond and Oasis they installed. I have reclaimed my backyard! My husband was initially against the project, but after he witnessed the professionalism and work that went into this he upgraded the project 3 times and enjoys the waterfalls every day. david is a true artist

2
★★★★★

I have always had a vision of having a water feature in my back yard that would give me peace and tranquility. We met with a number of landscape contractors and decided that American Arbors had the best understanding of what I was looking for. I could not be happier with double waterfall, pond and Oasis they installed. I have reclaimed my backyard! My husband was initially against the project, but after he witnessed the professionalism and work that went into this he upgraded the project 3 times and enjoys the waterfalls every day. david is a true artist

Pros: very professional

Cons: none

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American Arbors came highly recommended by our neighbors and we are also happy with the results they delivered. We took 4 bids on the landscaping project. Chuck's team delivered quality work and customer service. We couldn't book them as soon as we wanted to but were pleased with the work once completed. It's great to drive up to a well lit, secure feeling home at night. Great design work! Would recommend.

Thanks

5
★★★★★

American Arbors came highly recommended by our neighbors and we are also happy with the results they delivered. We took 4 bids on the landscaping project. Chuck's team delivered quality work and customer service. We couldn't book them as soon as we wanted to but were pleased with the work once completed. It's great to drive up to a well lit, secure feeling home at night. Great design work! Would recommend.

Thanks

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.

We desired a stone patio with a major water feature in our backyard.
The American Arbors team understood what we wanted, designed and installed
a magnificent product and reclaimed our backyard

The pricing seemed high, but after we witnessed what went into this project and the care in which
the supervisor and his crew took ..........we feel we got a great value.

Very professional and we are planning to use them again

2
★★★★★

We desired a stone patio with a major water feature in our backyard.
The American Arbors team understood what we wanted, designed and installed
a magnificent product and reclaimed our backyard

The pricing seemed high, but after we witnessed what went into this project and the care in which
the supervisor and his crew took ..........we feel we got a great value.

Very professional and we are planning to use them again

.

We challenged American Arbors to install a world class landscape in what seemed to be an unreasonablely short timeframe. They more than exceded our expectations and delivered a beautiful
new landscape under the wire (@ 9:00 pm on a friday night - with the owners working!)
Jill Worley is a treasure and we have already referred Jill & American Arbors to three of our friends and
they have already installed one of them.

2
★★★★★

We challenged American Arbors to install a world class landscape in what seemed to be an unreasonablely short timeframe. They more than exceded our expectations and delivered a beautiful
new landscape under the wire (@ 9:00 pm on a friday night - with the owners working!)
Jill Worley is a treasure and we have already referred Jill & American Arbors to three of our friends and
they have already installed one of them.

.

Very professional - will use again!
Pricing seemed a little high but after we witnessed the results we could not be happier.
The crew showed up when they said they would and were very polite.
Clean-up was immaculate

2
★★★★★

Very professional - will use again!
Pricing seemed a little high but after we witnessed the results we could not be happier.
The crew showed up when they said they would and were very polite.
Clean-up was immaculate

.

Danny Guthrie & Michael Chaney were extremely polite & professional. We will use them again!!!
They showed up when they committed to and installed an outstanding addition to our property

5
★★★★★

Danny Guthrie & Michael Chaney were extremely polite & professional. We will use them again!!!
They showed up when they committed to and installed an outstanding addition to our property

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.

We have been back and forth with American Arbors for 4 months now after the "completion" of our landscaping. There were several items that were in the contract and not completed to our satisfaction. We contracted with American Arbors to landscape our property on 3/19/07. They started work on 3/26/07 and completed on 4/6/07. They returned to complete a couple items but have failed to return and complete four items that remain, despite numerous attempts at communication with Cesar Beltran and Chuck Priebe, our contacts at the company. Our contract has been paid in full since late April 2007. They returned twice in late May and early June to treat the nutsedge with herbicide, but further applications are needed and we have received no communication from them since June 18, 2007.

There are 4 items remaining - removing nutsedge, 2 new sprinkler heads, removal of Bermuda grass at two locations which contaminated the St. Augustine they installed and complete grass installation on one side of our house.

This company was referred to us by ServiceMagic, who have also tried to contact American Arbors and assist us with this situation, to no avail. They don't even respond to the company that advertises for them.

My mistake was paying the balance in good faith before the work was complete. They did not even respond to repeated emails, phone messages, faxes and letters for almost 6 weeks until we got ServiceMagic (who referred them to us) involved. A certified/return receipt letter to their business was never picked up and returned to us. To say that we are not satisfied is an understatement. We have worked extensively with contractors remodeling both the interior and exterior of our house over the past 2 years and American Arbors has been by far the worst experience we have had. It is sad to have to tell all the people who have asked about our landscape who NOT to use. The design was great but their customer service is non-existent.

0
★☆☆☆☆

We have been back and forth with American Arbors for 4 months now after the "completion" of our landscaping. There were several items that were in the contract and not completed to our satisfaction. We contracted with American Arbors to landscape our property on 3/19/07. They started work on 3/26/07 and completed on 4/6/07. They returned to complete a couple items but have failed to return and complete four items that remain, despite numerous attempts at communication with Cesar Beltran and Chuck Priebe, our contacts at the company. Our contract has been paid in full since late April 2007. They returned twice in late May and early June to treat the nutsedge with herbicide, but further applications are needed and we have received no communication from them since June 18, 2007.

There are 4 items remaining - removing nutsedge, 2 new sprinkler heads, removal of Bermuda grass at two locations which contaminated the St. Augustine they installed and complete grass installation on one side of our house.

This company was referred to us by ServiceMagic, who have also tried to contact American Arbors and assist us with this situation, to no avail. They don't even respond to the company that advertises for them.

My mistake was paying the balance in good faith before the work was complete. They did not even respond to repeated emails, phone messages, faxes and letters for almost 6 weeks until we got ServiceMagic (who referred them to us) involved. A certified/return receipt letter to their business was never picked up and returned to us. To say that we are not satisfied is an understatement. We have worked extensively with contractors remodeling both the interior and exterior of our house over the past 2 years and American Arbors has been by far the worst experience we have had. It is sad to have to tell all the people who have asked about our landscape who NOT to use. The design was great but their customer service is non-existent.

Pros: Original design was great

Cons: Have not completed paid work, no customer service

.

We have been back and forth with American Arbors for 4 months now after the "completion" of our landscaping. There were several items that were in the contract and not completed to our satisfaction. My mistake was paying the balance in good faith before the work was complete. They did not even respond to repeated emails, phone messages, faxes and letters for almost 6 weeks until we got ServiceMagic.com (who referred them to us) involved. To say that we are not satisfied is an understatement. We have worked extensively with contractors remodeling both the interior and exterior of our house over the past 2 years and American Arbors has been by far the worst experience we have had. It is sad to have to tell all the people who have asked about our landscape who NOT to use. The design was great but their customer service is non-existent.

1
★☆☆☆☆

We have been back and forth with American Arbors for 4 months now after the "completion" of our landscaping. There were several items that were in the contract and not completed to our satisfaction. My mistake was paying the balance in good faith before the work was complete. They did not even respond to repeated emails, phone messages, faxes and letters for almost 6 weeks until we got ServiceMagic.com (who referred them to us) involved. To say that we are not satisfied is an understatement. We have worked extensively with contractors remodeling both the interior and exterior of our house over the past 2 years and American Arbors has been by far the worst experience we have had. It is sad to have to tell all the people who have asked about our landscape who NOT to use. The design was great but their customer service is non-existent.

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.

I was very pleased with the experience that I had with this company. I was treated very courteously and they made an appointment to come out to my house at a convenient time. I had them cut my tree and they also offered some landscaping advice that I may use in the future. Their prices for services were comparable to other tree service companies in the area that I called. A+ customer service.

5
★★★★★

I was very pleased with the experience that I had with this company. I was treated very courteously and they made an appointment to come out to my house at a convenient time. I had them cut my tree and they also offered some landscaping advice that I may use in the future. Their prices for services were comparable to other tree service companies in the area that I called. A+ customer service.

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