JPro Appliance and HVAC

★★★☆☆
  • 1295 Briarbrook Drive # 204

    Wheaton, IL 60187

    Map & Directions
  • 847-385-9259

About JPro Appliance and HVAC

Categories
  • Electricians
  • Air Conditioning Contractors
  • Heating Contractors
  • Heat Pumps
  • HVAC Contractors
Details
  • Install Thermostats
  • Furnace Repair

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 4
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Once again I am being attacked on a public forum by Norman S Mappa of woodridge Illinois. Someone I worked for formally and Know personally. He has found it appropriate to attempt to ruin my business and good name over a 50$ premium he wanted to charge me for giving me the name of someone he knew who needed some work done. I sent the man numerous leads and asked for nothing in return. After tampering with a furnace I installed and blowing a circuit board, then trying to throw me under the bus and say that I ( a licensed HVAC technician with a decade of experience) wasn't smart enough to figure out that he had attempted to install a thermostat after I had finished the job that was incorrectly installed thus destroying the circuit board is just damned silly and a lie. After spending my time ,gas money and frustration dealing with norms molestation of my good work I decided to call it even and part ways with Mr Mappa. Since then he has gone about systematically posting bogus reviews calling me everything but a child molester. It is easy to spot these bogus reviews, they usually attack me personally, calling me a degenerate or a drug addict. These reviews have no real relevance to any real work that we have done. I can tell this one is bogus by the amount he says I charged for the visit is not what we charge for a service call ever and a simple doorswitch failure was somehow too much for me to handle. Anybody that knows me and uses my service regularly knows that theres just about nothing that I cant handle and we warranty the work we do for a year. I beg anyone who reads this to know that these reviews are really not a good way to find out about a contractor before calling them, there are companies like reputation defender that skew results to favor the business and its never the happy satisfied customer that writes the review but a person with a chip on theyre shoulder whos going to embellish the story to make it look like your the biggest bumbling idiot on the planet to hurt your company on purpose, never mind they could have called us back with any issues they had that would have been promptly dealt with. Im sure Mr. Norm will be at it again sometime soon, he should focus on doing something constructive like taking care of his clients and family rather than trying to destroy my ability to feed mine.

4
★★★★☆

Once again I am being attacked on a public forum by Norman S Mappa of woodridge Illinois. Someone I worked for formally and Know personally. He has found it appropriate to attempt to ruin my business and good name over a 50$ premium he wanted to charge me for giving me the name of someone he knew who needed some work done. I sent the man numerous leads and asked for nothing in return. After tampering with a furnace I installed and blowing a circuit board, then trying to throw me under the bus and say that I ( a licensed HVAC technician with a decade of experience) wasn't smart enough to figure out that he had attempted to install a thermostat after I had finished the job that was incorrectly installed thus destroying the circuit board is just damned silly and a lie. After spending my time ,gas money and frustration dealing with norms molestation of my good work I decided to call it even and part ways with Mr Mappa. Since then he has gone about systematically posting bogus reviews calling me everything but a child molester. It is easy to spot these bogus reviews, they usually attack me personally, calling me a degenerate or a drug addict. These reviews have no real relevance to any real work that we have done. I can tell this one is bogus by the amount he says I charged for the visit is not what we charge for a service call ever and a simple doorswitch failure was somehow too much for me to handle. Anybody that knows me and uses my service regularly knows that theres just about nothing that I cant handle and we warranty the work we do for a year. I beg anyone who reads this to know that these reviews are really not a good way to find out about a contractor before calling them, there are companies like reputation defender that skew results to favor the business and its never the happy satisfied customer that writes the review but a person with a chip on theyre shoulder whos going to embellish the story to make it look like your the biggest bumbling idiot on the planet to hurt your company on purpose, never mind they could have called us back with any issues they had that would have been promptly dealt with. Im sure Mr. Norm will be at it again sometime soon, he should focus on doing something constructive like taking care of his clients and family rather than trying to destroy my ability to feed mine.

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.

Okay , call to repair but he wanted to replace the furnace . Appeared to me like Rheem sales guy. So am not sure if I would use him again .

2
★★☆☆☆

Okay , call to repair but he wanted to replace the furnace . Appeared to me like Rheem sales guy. So am not sure if I would use him again .

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2 out of 2 people found this review helpful.

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JPRO Appliance and HVAC
Categories: Contractors, Appliances & Repair, Heating & Air Conditioning/HVAC

116 Devoe Dr
Oswego, IL 60543

I read the reviews after he showed me on his cell phone, to be honest, am not at all convinced by this guy. Here what I think he needs to improve on.

1.Commitment : My heating went out in the evening and this guy showed by around 8.30 ,initially I thought he will fix it , but after doing lot of stuff he left the place and told me that he will be back after three days !! ...and told me where to get a space heater as if I dont know how to use google ..
He left the place and left my family without heat on a coldest day and he knew that I have toddler and still he didn't care to suggest another solution .
2. Technical Expertise : he put a wrong board though it was obvious that board and furnace doesn't match . Next morning I called two companies and both after seeing it told me it "he doesn't know what he is doing"
3. Upsale tactics : When someone makes a call to fix heating at the middle of night , that person wants the fix heating at that time. When my heating was not fixed he started to check A/C and told me I need to replace the whole thing and next day he called to give me an estimate of replacement when other company was cleaning up the mess he created .
4.Honesty : His business card says " if we dont fix we dont charge you " in my case he didn't fix it and he charged me $75. Am okay to give the money for somebody's time but I hope removes that from his ads.

1
★☆☆☆☆

JPRO Appliance and HVAC
Categories: Contractors, Appliances & Repair, Heating & Air Conditioning/HVAC

116 Devoe Dr
Oswego, IL 60543

I read the reviews after he showed me on his cell phone, to be honest, am not at all convinced by this guy. Here what I think he needs to improve on.

1.Commitment : My heating went out in the evening and this guy showed by around 8.30 ,initially I thought he will fix it , but after doing lot of stuff he left the place and told me that he will be back after three days !! ...and told me where to get a space heater as if I dont know how to use google ..
He left the place and left my family without heat on a coldest day and he knew that I have toddler and still he didn't care to suggest another solution .
2. Technical Expertise : he put a wrong board though it was obvious that board and furnace doesn't match . Next morning I called two companies and both after seeing it told me it "he doesn't know what he is doing"
3. Upsale tactics : When someone makes a call to fix heating at the middle of night , that person wants the fix heating at that time. When my heating was not fixed he started to check A/C and told me I need to replace the whole thing and next day he called to give me an estimate of replacement when other company was cleaning up the mess he created .
4.Honesty : His business card says " if we dont fix we dont charge you " in my case he didn't fix it and he charged me $75. Am okay to give the money for somebody's time but I hope removes that from his ads.

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1 out of 2 people found this review helpful.

.

Called he offered a price, said he could get it done that day. And did what he said he would do!
It's a small outfit, but he gets the work done, I would (hope I done need him) use him again.

2
★★★★★

Called he offered a price, said he could get it done that day. And did what he said he would do!
It's a small outfit, but he gets the work done, I would (hope I done need him) use him again.

from CitySearch

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