Pinnacle Security Inc

★★★★★
  • 282 River Bend Ln

    Provo, UT 84604

    Map & Directions
  • 801-437-1020

About Pinnacle Security Inc

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5 18
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Choosing to update my alarm system was a good choice, i am comfortable with the voice activation when a door opens and with the remote it allows me to sleep better at night....... thank you Pinnacle!

5
★★★★★

Choosing to update my alarm system was a good choice, i am comfortable with the voice activation when a door opens and with the remote it allows me to sleep better at night....... thank you Pinnacle!

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My husband made him explain three times before we would agree and within minutes we were installed with a new security for upstairs and downstairs...We love it. My son love checking the whether each day on the upstairs monitor...We finally have a piece of mind.

5
★★★★★

My husband made him explain three times before we would agree and within minutes we were installed with a new security for upstairs and downstairs...We love it. My son love checking the whether each day on the upstairs monitor...We finally have a piece of mind.

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One word, GREAT!

Very pleased with the monitoring and the customer service. I have recommened to many friends the sytem that we have. Though the monitoring fee is modest, the service in the event of an incident or emergency is priceless.

5
★★★★★

One word, GREAT!

Very pleased with the monitoring and the customer service. I have recommened to many friends the sytem that we have. Though the monitoring fee is modest, the service in the event of an incident or emergency is priceless.

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We come from a small town in New Hampshire where house alarms are far and few. But because we live near a big city with more of a variety of people, having the security system gives us peace of mind whether we are at home or away.

5
★★★★★

We come from a small town in New Hampshire where house alarms are far and few. But because we live near a big city with more of a variety of people, having the security system gives us peace of mind whether we are at home or away.

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When our tech came I had him put the wall box on the wall facing the big front window so just in case people think we just have the sign to scare them off, they can see the blue lights right in their face!

5
★★★★★

When our tech came I had him put the wall box on the wall facing the big front window so just in case people think we just have the sign to scare them off, they can see the blue lights right in their face!

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I live by myself,and I feel safer especially where I live!! Happy to count with such great service. Thanks for everything.

5
★★★★★

I live by myself,and I feel safer especially where I live!! Happy to count with such great service. Thanks for everything.

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Just had the system installed and recommend it to all my friends. I feel really secure with the system that was installed, and they really did a good job to teach me how to work it.

5
★★★★★

Just had the system installed and recommend it to all my friends. I feel really secure with the system that was installed, and they really did a good job to teach me how to work it.

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Service is great! I was having trouble with the system but the customer service is great and made me happy that I am with Pinnacle. I believe it was Sam that helped me out so much. Thanks Sam

5
★★★★★

Service is great! I was having trouble with the system but the customer service is great and made me happy that I am with Pinnacle. I believe it was Sam that helped me out so much. Thanks Sam

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Recently a young man came to our house to sell an alarm system. Hewas polite, amusing, and very professional, a true gentleman. He explained clearly what we were getting. Shortly after it was installed while we were cooking dinner the alarm went off. I went to disarm it when a voice asked if we needed assistance. I told the lady we were all right and she proceeded to ask me to enter my code to disarm the system. My mind went completely blank. Then my husband came up beside me and told me what to enter. I did and the noise stopped. The lady who was on the line from the system then asked me who had spoken to me, which gave me a feeling of added security. I explained that my husband reminded me of the code and it was he who had spoken to me. She then said that she felt she had to check just to make sure I was all right and not being forced to do anything by a stranger in the house with me. What a reassuring and thoughtful assistance. Both my husband and I are truly thankful to have the system in our house.

5
★★★★★

Recently a young man came to our house to sell an alarm system. Hewas polite, amusing, and very professional, a true gentleman. He explained clearly what we were getting. Shortly after it was installed while we were cooking dinner the alarm went off. I went to disarm it when a voice asked if we needed assistance. I told the lady we were all right and she proceeded to ask me to enter my code to disarm the system. My mind went completely blank. Then my husband came up beside me and told me what to enter. I did and the noise stopped. The lady who was on the line from the system then asked me who had spoken to me, which gave me a feeling of added security. I explained that my husband reminded me of the code and it was he who had spoken to me. She then said that she felt she had to check just to make sure I was all right and not being forced to do anything by a stranger in the house with me. What a reassuring and thoughtful assistance. Both my husband and I are truly thankful to have the system in our house.

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.

I got distracted and forgot I was boiling hotdogs on the stove and if it wasn't for the smoke detector and alarm I may not have woken up in time to put out the small fire and clear out the smoke. Pinnacle Security Alarm system really saved my home and possibly my life!

5
★★★★★

I got distracted and forgot I was boiling hotdogs on the stove and if it wasn't for the smoke detector and alarm I may not have woken up in time to put out the small fire and clear out the smoke. Pinnacle Security Alarm system really saved my home and possibly my life!

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We have not had our system for very long, but we are very happy with it and the secure feeling that we have. The people who installed our system were very polite and very helpful. They answered all of our questions, worked very hard to get everything installed and cleaned up any mess. We are very thankful and feel very safe with our system and service. Thank you!

5
★★★★★

We have not had our system for very long, but we are very happy with it and the secure feeling that we have. The people who installed our system were very polite and very helpful. They answered all of our questions, worked very hard to get everything installed and cleaned up any mess. We are very thankful and feel very safe with our system and service. Thank you!

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2 out of 2 people found this review helpful.

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I have to say that Pinnacle Alarm Monitoring provides me and my family a sense of security while away from our home on a daily basis and while away on vacation. In addition to the quick response time in contacting me if there is an alarm detected, I find the system and staff to be reliable and consistent in the protocol of communication. The customer service and technical staff are always available and patient while working through alarm tests, monitoring system checks and questions about the security panel itself. Thanks for being ever vigilant in securing my home safely.

5
★★★★★

I have to say that Pinnacle Alarm Monitoring provides me and my family a sense of security while away from our home on a daily basis and while away on vacation. In addition to the quick response time in contacting me if there is an alarm detected, I find the system and staff to be reliable and consistent in the protocol of communication. The customer service and technical staff are always available and patient while working through alarm tests, monitoring system checks and questions about the security panel itself. Thanks for being ever vigilant in securing my home safely.

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2 out of 2 people found this review helpful.

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My elderly father lives with me, and at about two in the morning one night, the alarm went off. I was able to get up, and realize it was him. I turned off the alarm. My father had gone outside. As I watched out the window as he was walking around, he came to the door, and the door was locked. He wouldn't have been able to get in on a very cold night, he would have been in trouble. But because of the alarm, I was able to let him in a get him back to bed.

5
★★★★★

My elderly father lives with me, and at about two in the morning one night, the alarm went off. I was able to get up, and realize it was him. I turned off the alarm. My father had gone outside. As I watched out the window as he was walking around, he came to the door, and the door was locked. He wouldn't have been able to get in on a very cold night, he would have been in trouble. But because of the alarm, I was able to let him in a get him back to bed.

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2 out of 2 people found this review helpful.

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I was amazed at how nice the salespeople were and my did everything he could do to go above and beyond to get me to join Pinnacle, thanks so much!!

5
★★★★★

I was amazed at how nice the salespeople were and my did everything he could do to go above and beyond to get me to join Pinnacle, thanks so much!!

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2 out of 2 people found this review helpful.

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It was a relief when a pinnacle representative knocked on my door and offered free installation of a security system. I had been contemplating one for a while as I have 2 small children and work a lot. The installation and equipment cost scared me but this offer i couldn't pass up as break ins have increased dramatically in Campbell River. Lots of which people were actually home when it happened. You give me peace of mind for me and my children. I'd rather have it and not need it then need it and not have it. Thank you so much for making it possible.

5
★★★★★

It was a relief when a pinnacle representative knocked on my door and offered free installation of a security system. I had been contemplating one for a while as I have 2 small children and work a lot. The installation and equipment cost scared me but this offer i couldn't pass up as break ins have increased dramatically in Campbell River. Lots of which people were actually home when it happened. You give me peace of mind for me and my children. I'd rather have it and not need it then need it and not have it. Thank you so much for making it possible.

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2 out of 2 people found this review helpful.

.

We've had the Pinnacle system for just over a month now, and we have been extremely impressed with both the sales and service aspects of the business thus far. We had done some research on other companies over the past year, and was thinking about getting a security system around Christmas. When we were approached by the Pinnacle salesperson, he answered all of our questions upfront about not only Pinnacle, but security systems in general, which we felt eased some of our concerns.

In between signing up for Pinnacle's system and the actual installation that was to take place that night, we did some research on Pinnacle. Needless to say, we found a website that had some not-so-nice things to say about the company and all aspects of the business. But because our salesperson was so informative and helpful, we decided to go ahead with the install and ask more questions later that evening.

Our service tech later that night was prompt, helpful, and did his job in a professional manner, despite the sub-zero temps that he had to endure when fixing something outside that would enable the system to work. He also was missing a unit that would complete our order, and scheduled a follow up appointment to install that piece at a later date.

On the follow up date, a different tech came and he too was extremely professional, and completed his job well.

We have had great interactions thus far with Pinnacle, and would recommend if asked. Well done!

5
★★★★★

We've had the Pinnacle system for just over a month now, and we have been extremely impressed with both the sales and service aspects of the business thus far. We had done some research on other companies over the past year, and was thinking about getting a security system around Christmas. When we were approached by the Pinnacle salesperson, he answered all of our questions upfront about not only Pinnacle, but security systems in general, which we felt eased some of our concerns.

In between signing up for Pinnacle's system and the actual installation that was to take place that night, we did some research on Pinnacle. Needless to say, we found a website that had some not-so-nice things to say about the company and all aspects of the business. But because our salesperson was so informative and helpful, we decided to go ahead with the install and ask more questions later that evening.

Our service tech later that night was prompt, helpful, and did his job in a professional manner, despite the sub-zero temps that he had to endure when fixing something outside that would enable the system to work. He also was missing a unit that would complete our order, and scheduled a follow up appointment to install that piece at a later date.

On the follow up date, a different tech came and he too was extremely professional, and completed his job well.

We have had great interactions thus far with Pinnacle, and would recommend if asked. Well done!

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2 out of 2 people found this review helpful.

.

Since I have had my alarm system, it has given me the peace of mind I needed to live alone. I was planning to buy a big guard dog, but now those plans are put off.

My system has even stopped my children from coming into my house without knocking, something I had tried to get them to do for years. I also feel my house is secure when I am working in the yard or out in the garage. When I had a problem with the motion sensor the tech. brought out a new one, installed it and helped me understand the system better.

This has been a good experience for me and Pinnacles Security is a good company.

5
★★★★★

Since I have had my alarm system, it has given me the peace of mind I needed to live alone. I was planning to buy a big guard dog, but now those plans are put off.

My system has even stopped my children from coming into my house without knocking, something I had tried to get them to do for years. I also feel my house is secure when I am working in the yard or out in the garage. When I had a problem with the motion sensor the tech. brought out a new one, installed it and helped me understand the system better.

This has been a good experience for me and Pinnacles Security is a good company.

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2 out of 2 people found this review helpful.

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they lie and cheat, and if u get there system they will not let you out no mater what the salesman said. they will also call u every day untill you pay.

3
★★★★★

they lie and cheat, and if u get there system they will not let you out no mater what the salesman said. they will also call u every day untill you pay.

Cons: every thing

 

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