KML Gutters, LLC.

★★★★☆
We want to complete your job to your satisfaction, just let us know what you want!
  • 12711 Dubuque Road

    Snohomish, WA 98290

    Map & Directions
4.1538 13
Hi! Sign in to let us know how KML Gutters, LLC. was?
Write a Review
.

The price was good. The work was quick. Communication was not good. It took 3 monthes for them to attempt a fix to a problem with the initial installation in a specific area. Roof hanger were initially used and did not hold the gutter in place. We were charged an additional $250 for one of their associates to install a 2X4 and facia across the 17 foot span. The gutter was reattached. The hangers aren't holding the gutter in position, and it isn't draining. We emailed them a week ago asking for it to be fixed and have not recieved a response.

1
★☆☆☆☆

The price was good. The work was quick. Communication was not good. It took 3 monthes for them to attempt a fix to a problem with the initial installation in a specific area. Roof hanger were initially used and did not hold the gutter in place. We were charged an additional $250 for one of their associates to install a 2X4 and facia across the 17 foot span. The gutter was reattached. The hangers aren't holding the gutter in position, and it isn't draining. We emailed them a week ago asking for it to be fixed and have not recieved a response.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Would really like to be able to give this company zero stars. We used them about a year and a half ago to replace the gutters on our 2 story home. They seemed to be reputable and do a good job, although they talked us into changing the direction of the downspout output on the first story roof. Normally, gutters are placed at a 90degree angle directing water away from the house. They place their downspout parralel to the house with the claim that this will disperse the water, cutting down on direct wear and tear on the roof and any discoloration that could happen. Sounds good in theory. Unfortunately, after a year and a half, we now have a slow leak in our roof due to the water shooting right against the siding and corner of the chimney. The paint has actually been peeled and worn off from the water force. They also bent the flashing on the chimney. Have called them no less than 5 -6 times just to come take a look and see what can be done. Called twice and left messages with no answer - Called again and said we were "interested in gutters" and lo and behold, got a call right back from the front desk girl who said the owner would call back to schedule a time to come out. That was 2 weeks and several more phone calls ago. Paperwork guarantees workmanship for 10 years - guess not. DO NOT USE THIS COMPANY - YOU WILL BE SORRY.

0
★☆☆☆☆

Would really like to be able to give this company zero stars. We used them about a year and a half ago to replace the gutters on our 2 story home. They seemed to be reputable and do a good job, although they talked us into changing the direction of the downspout output on the first story roof. Normally, gutters are placed at a 90degree angle directing water away from the house. They place their downspout parralel to the house with the claim that this will disperse the water, cutting down on direct wear and tear on the roof and any discoloration that could happen. Sounds good in theory. Unfortunately, after a year and a half, we now have a slow leak in our roof due to the water shooting right against the siding and corner of the chimney. The paint has actually been peeled and worn off from the water force. They also bent the flashing on the chimney. Have called them no less than 5 -6 times just to come take a look and see what can be done. Called twice and left messages with no answer - Called again and said we were "interested in gutters" and lo and behold, got a call right back from the front desk girl who said the owner would call back to schedule a time to come out. That was 2 weeks and several more phone calls ago. Paperwork guarantees workmanship for 10 years - guess not. DO NOT USE THIS COMPANY - YOU WILL BE SORRY.

Pros: work was done quickly, work area left clean

Cons: downspout direction causing roof and ceiling leakage

.

Everything went smoothly and according to plan. What an improvement! The estimator gave us a temporary fix to help keep water out of the basement until the installment could be done the following week. The only reason I didn't give them 5 stars is that we had to wait almost two weeks for the fix. Price, service and repair seem fine.

2
★★★★☆

Everything went smoothly and according to plan. What an improvement! The estimator gave us a temporary fix to help keep water out of the basement until the installment could be done the following week. The only reason I didn't give them 5 stars is that we had to wait almost two weeks for the fix. Price, service and repair seem fine.

on Service Magic

.

The crew arrived on time, were polite, got the job done and made sure all the debris was cleaned up. I would not hesitate recommending KML.

2
★★★★★

The crew arrived on time, were polite, got the job done and made sure all the debris was cleaned up. I would not hesitate recommending KML.

on Service Magic

.

The price was very competitive, the installation crew was awesome. The gutters look great, the communication was fairly slow. All in all I would certainly recommend this company and will use them again for my outbuildings, once I get them completed. Communication via email was not very fast or thorough however, so make sure to keep on top of your questions.

2
★★★★★

The price was very competitive, the installation crew was awesome. The gutters look great, the communication was fairly slow. All in all I would certainly recommend this company and will use them again for my outbuildings, once I get them completed. Communication via email was not very fast or thorough however, so make sure to keep on top of your questions.

on Service Magic

.

GOOD PEOPLE, GOOD WORK, FAIR PRICE.

2
★★★★★

GOOD PEOPLE, GOOD WORK, FAIR PRICE.

on Service Magic

.

I initially gave KML Gutters one star because our gutters still leaked after the install of new gutters. I am here to amend my rating because the company made good on their promise to repair the situation and determine the root cause of the issue. Turns out our roof with five layers of shingles is the real culprit and it has nothing to do with KML's installation.

I was pleased with the company's response when I said I wasn't satisfied. Their response to correcting the issue speaks volumes about the company. I would definitely recommend them due to their handling of my concerns. They've put my mind at ease.

2
★★★★★

I initially gave KML Gutters one star because our gutters still leaked after the install of new gutters. I am here to amend my rating because the company made good on their promise to repair the situation and determine the root cause of the issue. Turns out our roof with five layers of shingles is the real culprit and it has nothing to do with KML's installation.

I was pleased with the company's response when I said I wasn't satisfied. Their response to correcting the issue speaks volumes about the company. I would definitely recommend them due to their handling of my concerns. They've put my mind at ease.

on Service Magic

.

They were responsive and did what they said they would do. I am happy with the work done.

2
★★★★☆

They were responsive and did what they said they would do. I am happy with the work done.

on Service Magic

.

KML Gutters did a great job.

2
★★★★★

KML Gutters did a great job.

on Service Magic

.

GREAT all around. Fantastic customer service, reliable, and fast.

2
★★★★★

GREAT all around. Fantastic customer service, reliable, and fast.

on Service Magic

.

KML Gutters, LLC. were professional and courteous.

2
★★★★☆

KML Gutters, LLC. were professional and courteous.

on Service Magic

.

The contractors were prompt, efficient and low cost.

2
★★★★★

The contractors were prompt, efficient and low cost.

on Service Magic

.

Nice work. Would recommend KML. They appear to have done a nice job....cleaned up afterward. Very friendly crew. Will withhold judgment on the product and see if it performs as promised.

2
★★★★★

Nice work. Would recommend KML. They appear to have done a nice job....cleaned up afterward. Very friendly crew. Will withhold judgment on the product and see if it performs as promised.

on Service Magic

 

Wait, you're the expert.

If you've been to or used KML Gutters, LLC., leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review