Imacuclean Cleaning Services, Inc.

★★★★★

About Imacuclean Cleaning Services, Inc.

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Imacuclean is not a residential cleaning company.\r
The address listed on Citysearch is more than 9 years old.\r
The "reviews" appear to have been written by a former employee.

3
★★★★★

Imacuclean is not a residential cleaning company.\r
The address listed on Citysearch is more than 9 years old.\r
The "reviews" appear to have been written by a former employee.

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The company is a total sham--just takes your money and doesn't perform. I wish I had visited this site first, because the experience of all the others with negative ratings exactly mirror mine. \r
\r
The people were lovely--the

3
★★★★★

The company is a total sham--just takes your money and doesn't perform. I wish I had visited this site first, because the experience of all the others with negative ratings exactly mirror mine. \r
\r
The people were lovely--the

Cons: Total con artists

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Do not give these people your credit card. I have been auto-charged for over 12 hours of cleaning when it looked as if no one had been here to clean at all. Trying to resolve billing issues is IMPOSSIBLE. This is all besides the fact

3
★★★★★

Do not give these people your credit card. I have been auto-charged for over 12 hours of cleaning when it looked as if no one had been here to clean at all. Trying to resolve billing issues is IMPOSSIBLE. This is all besides the fact

Pros: No pros

Cons: Bad service, fraudulent billing

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Was moved to write after reading the last entry. I hired Imacuclean for a similar job after reading such glowing reviews on Citysearch. Exact same scenario. They are incompetent and when you complain (which -- even if you are a bit of a

3
★★★★★

Was moved to write after reading the last entry. I hired Imacuclean for a similar job after reading such glowing reviews on Citysearch. Exact same scenario. They are incompetent and when you complain (which -- even if you are a bit of a

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I have never come across a more dishonest cleaning service in my life. \r
The guy that cleaned the apartment was very nice and helpful, however, the job that was done was very poor. \r
The apartment was completely empty and I asked that

3
★★★★★

I have never come across a more dishonest cleaning service in my life. \r
The guy that cleaned the apartment was very nice and helpful, however, the job that was done was very poor. \r
The apartment was completely empty and I asked that

Pros: The housekeeper was a very nice guy.

Cons: Didn't clean to the standards that I think is clean.

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I discovered Citysearch after I fought hard to get my money back from this company! \r
\r
First off: the cleaning was wonderful! She cleaned every nook and cranny in my apartment. Great job. I had to give her the cleaning supplies

3
★★★★★

I discovered Citysearch after I fought hard to get my money back from this company! \r
\r
First off: the cleaning was wonderful! She cleaned every nook and cranny in my apartment. Great job. I had to give her the cleaning supplies

Cons: Customer Service

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These other reviewers must be a little crazy. I called up Imacuclean to do a simple cleaning on my 2 bedroom apartment. They went way above and beyond. It was a fantastic job and my apartment has never looked any better. They were

3
★★★★★

These other reviewers must be a little crazy. I called up Imacuclean to do a simple cleaning on my 2 bedroom apartment. They went way above and beyond. It was a fantastic job and my apartment has never looked any better. They were

Pros: Two Words: The Best!!!!!!!!!

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I had read reviews for Imacuclean prior to hiring them and saw that they had a tendency to double-charge people. At least those people were eventually reimbursed. I called them immediately after the overcharge, they admitted their mistake

3
★★★★★

I had read reviews for Imacuclean prior to hiring them and saw that they had a tendency to double-charge people. At least those people were eventually reimbursed. I called them immediately after the overcharge, they admitted their mistake

Cons: Rude, irresponsible, not trustworthy

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Don't bother. The incompetent office staff will send people at the wrong, time, forget about bookings. Unreliable and when they err, they're rude.

3
★★★★★

Don't bother. The incompetent office staff will send people at the wrong, time, forget about bookings. Unreliable and when they err, they're rude.

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The staff couldn't have been more helpful. The two people who came really knew what they were doing. My house needed a great deal of work and it was handled professionally and efficiently. I would highly recommend Imacuclean. No wonder

3
★★★★★

The staff couldn't have been more helpful. The two people who came really knew what they were doing. My house needed a great deal of work and it was handled professionally and efficiently. I would highly recommend Imacuclean. No wonder

Pros: Highly professional and efficient

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I scheduled an apt for very specific cleaning about a month in advance. I took the day of work to be at the apt for the cleaning, since I had never used the service before. The day before, I called to confirm my apt and no issues were

3
★★★★★

I scheduled an apt for very specific cleaning about a month in advance. I took the day of work to be at the apt for the cleaning, since I had never used the service before. The day before, I called to confirm my apt and no issues were

Cons: Arrived late / Miscommunication on who was to provide cleaning supplies

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The customer service representatives were incredibly rude and did not honor the quote that they gave me over the phone. After seeing a negative review, management called and apologized for the situation and tried to make amends. The

3
★★★★★

The customer service representatives were incredibly rude and did not honor the quote that they gave me over the phone. After seeing a negative review, management called and apologized for the situation and tried to make amends. The

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Imacuclean employs some of the nicest and most consumer oriented people in the City of New York. I called them and reserved a cleaning time, I admit I was difficult at best. I had a very tight schedule with very specific requests for the

3
★★★★★

Imacuclean employs some of the nicest and most consumer oriented people in the City of New York. I called them and reserved a cleaning time, I admit I was difficult at best. I had a very tight schedule with very specific requests for the

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I'm not sure why they come so highly recommended. I have worked with them twice and both times I was double charged for their services on my credit card. While I did eventually get the money back, I felt overall working with the company

3
★★★★★

I'm not sure why they come so highly recommended. I have worked with them twice and both times I was double charged for their services on my credit card. While I did eventually get the money back, I felt overall working with the company

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These guys exceeded my expectations. I usually just hire an independant cleaning person who works for many of the units in my building, but after a strong reference from a co-worker, I decided to give Imacuclean a try. Dora could not

3
★★★★★

These guys exceeded my expectations. I usually just hire an independant cleaning person who works for many of the units in my building, but after a strong reference from a co-worker, I decided to give Imacuclean a try. Dora could not

Pros: Friendly, accurate

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I was very displeased with the customer service I received over the phone.

3
★★★★★

I was very displeased with the customer service I received over the phone.

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Imacuclean sent 3 workers to my house recently and the job could not have been more satisfactory.
The workers were professional, on time and followed all directions carefully. I was extremely pleased!!!!

3
★★★★★

Imacuclean sent 3 workers to my house recently and the job could not have been more satisfactory.
The workers were professional, on time and followed all directions carefully. I was extremely pleased!!!!

Pros: professional, courteous, efficient

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The great people from Imacuclean have been coming to my apartment every week for the past 4 weeks. At first I was uneasy about about having a cleaning service at all, but Richard and the great office staff really assured me that I would

3
★★★★★

The great people from Imacuclean have been coming to my apartment every week for the past 4 weeks. At first I was uneasy about about having a cleaning service at all, but Richard and the great office staff really assured me that I would

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I cannot say enough about the service that Imacuclean performed. I had some construction done in my apartment with dust and dirt everywhere. Nelson and Keith came over and within a few hours, it was sparkling clean!!!

3
★★★★★

I cannot say enough about the service that Imacuclean performed. I had some construction done in my apartment with dust and dirt everywhere. Nelson and Keith came over and within a few hours, it was sparkling clean!!!

Pros: professional, reliable, affordable

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Their slogan says it all, they are the best! I am a real esate agent and I recommend IMACUCLEAN to all of my clients. I have also used them myself..they are great! The staff does a great job and the office staff is quick and friendly

3
★★★★★

Their slogan says it all, they are the best! I am a real esate agent and I recommend IMACUCLEAN to all of my clients. I have also used them myself..they are great! The staff does a great job and the office staff is quick and friendly

Pros: short notice, good staff, reliable

 

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