Watson Moving and Storage

Great company to work with, answered all of my questions, fast, neat, respectful. Would recommend to everyone! Thank You Watson!!

Pros: fast service

Posted 11/23/09

I have moved 4 times in the last 3 years and have tried all the other main stream movers in Houston and everytime I was let down. My luck in the past with companies is that they don't put the customer first, movers who make me feel guilty that they have to move my stuff, damaged furniture, you name it. When I contacted Watson I was contacted by a single person who helped me in the best way possible to answer questions and work with me on my quote. Unlike other companies who spam your email or call you like a telemarketer. The move was set up easily and the guys even arrived early. They where a very polite and professional. They had a great system and took extra care of my property. Even boxing or wrapping things that I didn't secure enough they also put boxes down on my wood floor so it wouldn't be damaged or get dirty. They had me moved and into my new place in 4 hours. Not one chip, scratch, dent, or rub on a wall. In my book that is amazing and shows the care they put into their jobs. We will for sure let our friends and family know about Watson and we will continue to move with them going forward. I appreciate all the help and hard work from those at Watson.

Pros: Professional

Cons: None

Posted 10/25/09

I have to admit my move was not optimal but Joe Alvarado, Watson's quality assurance specialist, contacted me after the move to discuss what went wrong and what went right. He talked to me about new processes put in place to prevent future mistakes and refunded a portion of my move to show Watson's appreciation and gratitude. I have to say, customer service like this is just not found these days. Watson really cares that your move goes smoothly and without a hitch and if its not right they make it right. With this high level of customer service I would not use any other moving company.

Pros: Fantastic Customer Service

Posted 10/22/09

I called Watson Moving to help me move out of my apartment and they were nothing but accomodating and friendly from start to finish. I had a lot of questions throughout the process and the Watson team was very quick to answer and made sure that I was comfortable with the process. When it was time to move, the team was quick and careful. I am going to recommend Watson to everyone I know and will being using them again the next time I move. I cannot say enough good things!

Pros: Professional Staff

Cons: None!

Posted 06/28/09

The team of movers they sent over the day I moved was fantastic! They came in, took charge, dismantled, wrapped, boxed and moved everything like nobody's business. My boyfriend was also very impressed that they took such great care at our new house (for which he was also the general contractor) - they didn't scratch the walls or chip any corners or anything that happens so often during a move. They even put down cardboard to make sure they didn't mess up the tile entryway. We would both be happy to recommend Watson to anyone that needs to move!!

Pros: Quick, careful and considerate of my belongings

Cons: None!

Posted 06/21/09