Cohen's Fashion Optical - Union Square

★★★★☆
  • 825 Broadway

    New York, NY 10003

    Map & Directions
  • 212-475-0999

About Cohen's Fashion Optical - Union Square

Categories
  • Sunglasses
  • Optical Goods Stores
  • Contact Lenses
  • Opticians
  • Optometrists
  • Optical Goods Repair Shops
  • Medical Referral Services
Hours
M-F 10am-7pm, Sa 11am-7pm, Su 12pm-6pm
Special Offer
Book An Appointment!
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash

Health & Medical

Health & Medical
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First time, they polished the edges of the lenses by hand & it looked very unprofessional, a child could have done better. Luckily they reordered the lens & tried again with more success the second time.

Second time, on the same pair of $400 frames, when you insert the little screw, they broke one of the little eyelets, they did not tell me about it & I discovered it some time later.

I decided to give them one more shot, since they have such friendly service. I wanted a pair of glasses, I asked them to order, they couldn't get them, so I bought them online & brought the glasses to them. Another pair of $400 frames, when you pick up new pair of glasses you expect them to look good, right? There were 2 scratches on the bridge/center of the frame, right in the center of my face!! I called the fitting guy out on this, but he didn't apologize. He had not even noticed the scratches that he created until I pointed them out. When you pay $700 for frames & lenses you want it to look perfect when it's delivered, like a new car. He went to the back & painted it black with a Sharpie marker, which later rubbed off.

Don't be fooled by the friendly service. Look elsewhere if you want your glasses built correctly.

0
★☆☆☆☆

First time, they polished the edges of the lenses by hand & it looked very unprofessional, a child could have done better. Luckily they reordered the lens & tried again with more success the second time.

Second time, on the same pair of $400 frames, when you insert the little screw, they broke one of the little eyelets, they did not tell me about it & I discovered it some time later.

I decided to give them one more shot, since they have such friendly service. I wanted a pair of glasses, I asked them to order, they couldn't get them, so I bought them online & brought the glasses to them. Another pair of $400 frames, when you pick up new pair of glasses you expect them to look good, right? There were 2 scratches on the bridge/center of the frame, right in the center of my face!! I called the fitting guy out on this, but he didn't apologize. He had not even noticed the scratches that he created until I pointed them out. When you pay $700 for frames & lenses you want it to look perfect when it's delivered, like a new car. He went to the back & painted it black with a Sharpie marker, which later rubbed off.

Don't be fooled by the friendly service. Look elsewhere if you want your glasses built correctly.

Pros: Friendly Staff

Cons: Damaged my glasses 3 times

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My glasses broke (I lost a screw to my glasses) while I was at work and my friend referred my to this store. They replaced the screw for free and while I was there I picked up a pair of sunglasses for a decent price. The place was really clean and everyone there was friendly and they got me in and out of there in no time.

2
★★★★★

My glasses broke (I lost a screw to my glasses) while I was at work and my friend referred my to this store. They replaced the screw for free and while I was there I picked up a pair of sunglasses for a decent price. The place was really clean and everyone there was friendly and they got me in and out of there in no time.

.

My glasses broke (I lost a screw to my glasses) while I was at work and my friend referred my to this store. They replaced the screw for free and while I was there I picked up a pair of sunglasses for a decent price. The place was really clean and everyone there was friendly and they got me in and out of there in no time.

2
★★★★★

My glasses broke (I lost a screw to my glasses) while I was at work and my friend referred my to this store. They replaced the screw for free and while I was there I picked up a pair of sunglasses for a decent price. The place was really clean and everyone there was friendly and they got me in and out of there in no time.

Message from Cohen's Fashion Optical - Union Square

Located in one of New York’s busiest areas, we carry a wide array of designer brands. Our top notch Optometrists offer quality medical care using the latest in eye care technology. At Cohen's Fashion Optical, our team of expert and knowledgeable stylists can help you find the best frame and lenses for your style and your prescription. At Cohen’s, we are dedicated to being your eye care professionals and delivering on-trend eyewear at great prices!

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