Zu Robata

★★☆☆☆

About Zu Robata

Categories
  • Restaurants
  • Sushi Restaurants
  • Japanese Restaurants
  • Seafood Restaurants

Food

Food
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2.0 1
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My boyfriend and I love to try new restaurants, so when we'd heard Zu Robata had opened up near our neighborhood we were excited. Our experience there was disaster and I would never recommend anyone go there. We first ordered drinks from their menu deciding to try their specialty cocktails. We were accidently served drinks that had been mixed using an container that had previously held garlic oil. We sent them back to a fairly disbelieving waiter who then served us again with the exact same problem. Neither the bartender or waiter believed us without making them each taste the drinks. Finally, we were served new drinks and a sub-par meal. When the check arrived the drinks were all on the bill, so we had to request they be removed. The manager came over and told us they don't usually comp food or drinks with no apology. After he walked away our waiter apologized for him and said the guy is just a jerk. Apparently the manager is was also the owner. We would have gone back to give them another try if the service hadn't been so awful, but I honestly wouldn't step foot in there again.

2
★★☆☆☆

My boyfriend and I love to try new restaurants, so when we'd heard Zu Robata had opened up near our neighborhood we were excited. Our experience there was disaster and I would never recommend anyone go there. We first ordered drinks from their menu deciding to try their specialty cocktails. We were accidently served drinks that had been mixed using an container that had previously held garlic oil. We sent them back to a fairly disbelieving waiter who then served us again with the exact same problem. Neither the bartender or waiter believed us without making them each taste the drinks. Finally, we were served new drinks and a sub-par meal. When the check arrived the drinks were all on the bill, so we had to request they be removed. The manager came over and told us they don't usually comp food or drinks with no apology. After he walked away our waiter apologized for him and said the guy is just a jerk. Apparently the manager is was also the owner. We would have gone back to give them another try if the service hadn't been so awful, but I honestly wouldn't step foot in there again.

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