Styx Valley

★★★☆☆

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Home Construction & Remodeling

Home Construction & Remodeling
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Dog Guard Out of Sight Fencing

196 Westview Ave Wadsworth, OH

2.5 2
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They'll come right out and sell you on a fence, but when you need repairs to a vinyl fence after a little over a year, that's when they demonstrate their true mettle. After 11 months, they finally found the time to send a crew out, they didn't even call first, they just showed up without any of the supplies they needed. Of course 6 months earlier someone showed up to look at what they would need to fix my fence. This crew had none of this information, so they left.
The problem, all my post settled which is a bad thing for a fence that is held together in a jigsaw-esqe kind of principle. The fence literally was falling apart. And when I had them initially install the fence , I had them quote me on a fence that used concrete on every post so that this would not happen. Long story short, I paid 8,000 for a fence that lasted 1 year without repairs..Don't buy a fence from this company.. their customer service and quality is terrible. BUYER BEWARE!

1
★☆☆☆☆

They'll come right out and sell you on a fence, but when you need repairs to a vinyl fence after a little over a year, that's when they demonstrate their true mettle. After 11 months, they finally found the time to send a crew out, they didn't even call first, they just showed up without any of the supplies they needed. Of course 6 months earlier someone showed up to look at what they would need to fix my fence. This crew had none of this information, so they left.
The problem, all my post settled which is a bad thing for a fence that is held together in a jigsaw-esqe kind of principle. The fence literally was falling apart. And when I had them initially install the fence , I had them quote me on a fence that used concrete on every post so that this would not happen. Long story short, I paid 8,000 for a fence that lasted 1 year without repairs..Don't buy a fence from this company.. their customer service and quality is terrible. BUYER BEWARE!

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I spent a little over $40,000.00 on our aluminum fence, around our property, to help contain our dogs and to keep out other animals. We needed this fence completed by a certain date, because we were moving from another location and we needed the dog fence in. That was the main reason for hiring STYX, they said no problem, will have it done by then. Within a few weeks they started, after 2- 1/2 months, they finally finished. I'm still waiting for them to come back & fix our driveway motion gates. There inoperable and don't open when the car goes over the sensor pad. 2 years later, I'm still waiting. I call several times, their coming right out. They never show up!They promise you the world to get your contract signed, then their customer service is lousy. Worst company I ever dealt with, hand down. they'll realize someday, when its too late, that customer service is the key to a profitable business.

4
★★★★☆

I spent a little over $40,000.00 on our aluminum fence, around our property, to help contain our dogs and to keep out other animals. We needed this fence completed by a certain date, because we were moving from another location and we needed the dog fence in. That was the main reason for hiring STYX, they said no problem, will have it done by then. Within a few weeks they started, after 2- 1/2 months, they finally finished. I'm still waiting for them to come back & fix our driveway motion gates. There inoperable and don't open when the car goes over the sensor pad. 2 years later, I'm still waiting. I call several times, their coming right out. They never show up!They promise you the world to get your contract signed, then their customer service is lousy. Worst company I ever dealt with, hand down. they'll realize someday, when its too late, that customer service is the key to a profitable business.

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