Perfect Shine

★★★★☆
  • 1173 S De Anza Blvd

    San Jose, CA 95129

    Map & Directions
  • 408-446-1516

About Perfect Shine

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Personal Services

Personal Services
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4.0 5
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As residents of West San Jose, we have been customers of Perfect Shine for nearly 8 years (if you include the first 3 years when they were under a different name). We have been very satisfied with their service - they are extremely reliable. We now have them clean our house and fold laundry weekly, and vacuum and iron on alternate weeks. They do a superb job of cleaning our house consistently each week. We have been especially happy with how they clean the bathrooms and kitchen. We have two very messy small children, and the Perfect Shine crew makes the house look like adults live here too. The products they use leave the house looking and smelling clean without a strong chemical smell. On the very rare occasions that the Perfect Shine crew missed something, we were always able to call up Eric, and he would set it right. In all the time that we have done business with them, Perfect Shine has charged reasonable fees for their services.

We have also hired Perfect Shine for specialty services, such as shampooing the carpets and deep cleaning the kitchen. We were also satisfied with those services, and they were competitively priced.

5
★★★★★

As residents of West San Jose, we have been customers of Perfect Shine for nearly 8 years (if you include the first 3 years when they were under a different name). We have been very satisfied with their service - they are extremely reliable. We now have them clean our house and fold laundry weekly, and vacuum and iron on alternate weeks. They do a superb job of cleaning our house consistently each week. We have been especially happy with how they clean the bathrooms and kitchen. We have two very messy small children, and the Perfect Shine crew makes the house look like adults live here too. The products they use leave the house looking and smelling clean without a strong chemical smell. On the very rare occasions that the Perfect Shine crew missed something, we were always able to call up Eric, and he would set it right. In all the time that we have done business with them, Perfect Shine has charged reasonable fees for their services.

We have also hired Perfect Shine for specialty services, such as shampooing the carpets and deep cleaning the kitchen. We were also satisfied with those services, and they were competitively priced.

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As residents of West San Jose, we have been customers of Perfect Shine for nearly 8 years (if you include the first 3 years when they were under a different name). We have been very satisfied with their service - they are extremely

3
★★★★★

As residents of West San Jose, we have been customers of Perfect Shine for nearly 8 years (if you include the first 3 years when they were under a different name). We have been very satisfied with their service - they are extremely

.

I thought by hiring a local company with relatively good reviews to come weekly would take care of the reliability problem I had with my then present housekeeper. I contracted With Perfect Shine to come weekly on Fridays. The first crew came and the job done was crap. As I am pretty anal about a clean house, I generally stay on top of any mess and I also pick up prior to having cleaners come. The crew they sent did not clean the counters in the kitchen - leaving crumbs on top and underneath the toaster, did not clean the microwave, did not move anything to dust, left streaks on the glass dining table, streaks on the stove top and on the mirrors in the bathroom, and didn't not clean well the floors or apparently vacuum the throw rugs, nor did they clean the baseboards which was a specfic request. I called to express my displeasure, and they sent a different crew out the following Monday. This crew also did a crappy job - but better than the former, and items were not in places where they should have been. They came again the following Friday and again the house looked no different than when I left it - except, again, for particular items not being in the same place as they were left.

I contacted their office, left a message, stated my concerns, told them that I know longer wanted anyone one of their people at my house, and that I wanted to immediately pick up my housekey. Nike and Eric personally brought my key to my house the following afternoon as I was cleaning what should have been done, after they called to state that they no longer wanted to be in possession of my key. I received a voicemail at a later date stating that that I was still obligated to pay $150 under the contract for terminating my service.

To be fair, I have to note that my experience with PSH has been more than one year past, and my experience with them only lasted one week. It may be that they have a whole new crew who do a honestly better job.

In light of the above, I did pay for the "cleanings" and I never demanded my money back (I don't believe it's an option with the policy), nor was return my payments offered to me. Just today - I received a message from PSH stating that they have waived the $150 termination fee; that was generous of them.

I would suggest getting a referral on a housekeeper from a neighbor or friend. I would not hire this company at all unless you don't care whether your house is really clean and don't mind having items moved.

1
★☆☆☆☆

I thought by hiring a local company with relatively good reviews to come weekly would take care of the reliability problem I had with my then present housekeeper. I contracted With Perfect Shine to come weekly on Fridays. The first crew came and the job done was crap. As I am pretty anal about a clean house, I generally stay on top of any mess and I also pick up prior to having cleaners come. The crew they sent did not clean the counters in the kitchen - leaving crumbs on top and underneath the toaster, did not clean the microwave, did not move anything to dust, left streaks on the glass dining table, streaks on the stove top and on the mirrors in the bathroom, and didn't not clean well the floors or apparently vacuum the throw rugs, nor did they clean the baseboards which was a specfic request. I called to express my displeasure, and they sent a different crew out the following Monday. This crew also did a crappy job - but better than the former, and items were not in places where they should have been. They came again the following Friday and again the house looked no different than when I left it - except, again, for particular items not being in the same place as they were left.

I contacted their office, left a message, stated my concerns, told them that I know longer wanted anyone one of their people at my house, and that I wanted to immediately pick up my housekey. Nike and Eric personally brought my key to my house the following afternoon as I was cleaning what should have been done, after they called to state that they no longer wanted to be in possession of my key. I received a voicemail at a later date stating that that I was still obligated to pay $150 under the contract for terminating my service.

To be fair, I have to note that my experience with PSH has been more than one year past, and my experience with them only lasted one week. It may be that they have a whole new crew who do a honestly better job.

In light of the above, I did pay for the "cleanings" and I never demanded my money back (I don't believe it's an option with the policy), nor was return my payments offered to me. Just today - I received a message from PSH stating that they have waived the $150 termination fee; that was generous of them.

I would suggest getting a referral on a housekeeper from a neighbor or friend. I would not hire this company at all unless you don't care whether your house is really clean and don't mind having items moved.

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When this company cleans, the house definitely shines... They are fast & efficient. The office staff is quick to respond with a last minute request too!! I would use their services again!!

4
★★★★☆

When this company cleans, the house definitely shines... They are fast & efficient. The office staff is quick to respond with a last minute request too!! I would use their services again!!

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I really enjoyed the openness and honesty of the professional. The cleaners did an excellent job and I look forward to future cleanings. I would definitely recommend this service to friends and family, no doubt!

2
★★★★☆

I really enjoyed the openness and honesty of the professional. The cleaners did an excellent job and I look forward to future cleanings. I would definitely recommend this service to friends and family, no doubt!

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