Hagens Automotive

★★★★★
NAPA auto care center provides car maintenance and repair services, as well as towing and a free shuttle service.
  • 5006 Louetta Rd

    Spring, TX 77379

    Map & Directions
  • 287-379-1700

Automotive

Automotive
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I took my wife's car in because the battery died . We replaced the battery and where we purchased the new battery said it was dieing because the alternator wasn't charging it. We took it in and when we returned we were told it was just a

3
★★★★★

I took my wife's car in because the battery died . We replaced the battery and where we purchased the new battery said it was dieing because the alternator wasn't charging it. We took it in and when we returned we were told it was just a

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Stephen Hagan is a real mechanic. He's made my 2006 TL with 240K+ miles run like a new car again. This guy really knows his craft and takes no shortcuts. He stands behind his work too.

5
★★★★★

Stephen Hagan is a real mechanic. He's made my 2006 TL with 240K+ miles run like a new car again. This guy really knows his craft and takes no shortcuts. He stands behind his work too.

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This family is truly awesome in their business dealings. Every time I've had work done by them (which has been plenty) they have done an excellent job, it's been done right and best of all easy on the pocket book!! You can't say that about

3
★★★★★

This family is truly awesome in their business dealings. Every time I've had work done by them (which has been plenty) they have done an excellent job, it's been done right and best of all easy on the pocket book!! You can't say that about

Pros: Trustworthy, inexpensive, knowledgeable

Cons: Vehicle repairs aren't Fun-but Hagan's makes it better!

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I have an older car (1992 Ford Tempo) that I will now only take to Hagens. I've tried going to other shops because they are closer to my school but every time I get it back from these other shops, something else breaks. Hagens has taken care of me and my car. Their work gets done. Nothing has had to be redone. They even catch problems before they happen. So my car is still thriving. I was told by a car inspection shop near my school that I had an exhaust leak that would cost about $400 to be fixed. I took my car to Hagens to check the leak and get the inspection done, turns out it was just a loose nut... $400 my butt. Hagens took care of me. I would fully recommend Hagens to anyone looking for a car shop. They get their work done right the first time and keep you informed of what needs to be done with the car.

5
★★★★★

I have an older car (1992 Ford Tempo) that I will now only take to Hagens. I've tried going to other shops because they are closer to my school but every time I get it back from these other shops, something else breaks. Hagens has taken care of me and my car. Their work gets done. Nothing has had to be redone. They even catch problems before they happen. So my car is still thriving. I was told by a car inspection shop near my school that I had an exhaust leak that would cost about $400 to be fixed. I took my car to Hagens to check the leak and get the inspection done, turns out it was just a loose nut... $400 my butt. Hagens took care of me. I would fully recommend Hagens to anyone looking for a car shop. They get their work done right the first time and keep you informed of what needs to be done with the car.

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Do not do business with these guys. Honest engine my eye! Liars, crooks and thieves. Take your business elsewhere down the street.

Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves.

1
★☆☆☆☆

Do not do business with these guys. Honest engine my eye! Liars, crooks and thieves. Take your business elsewhere down the street.

Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves. Liars, crooks and thieves.

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Terrible customer service, and I do believe they ripped me off! I took my car in for an estimate, got $1400.00. I was suspicious, so I took it down the street, and the fix cost me $125.00. Either they are incompetent, or they are liars

3
★★★★★

Terrible customer service, and I do believe they ripped me off! I took my car in for an estimate, got $1400.00. I was suspicious, so I took it down the street, and the fix cost me $125.00. Either they are incompetent, or they are liars

Cons: they are dishonest and incompetent.

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Beware!\r
\r
These guys are crooks. They don't do what they say, and are very rude. I went in, talked to the head guy. Told him where our dead car is, and he agreed to have it towed right away. He "forgets" and leaves it in a public

3
★★★★★

Beware!\r
\r
These guys are crooks. They don't do what they say, and are very rude. I went in, talked to the head guy. Told him where our dead car is, and he agreed to have it towed right away. He "forgets" and leaves it in a public

Pros: Location

Cons: Dishonest!

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Hagen's is not the cheapest place in town, but i was very pleased with the service, and the honesty. The repair was not complicated and i was still walked through every step that would be taken to fix my car.

Price checkers (below reviews) are not loyal to any repair shop, and will always look for the cheapest place to get their cars fixed. You might save money, but in my mind I will pay more to have piece of mind. It is a shame people down a business over a phone call...

Thank you again Hagen's and i will continue to bring my 3 vehicles there.

4
★★★★☆

Hagen's is not the cheapest place in town, but i was very pleased with the service, and the honesty. The repair was not complicated and i was still walked through every step that would be taken to fix my car.

Price checkers (below reviews) are not loyal to any repair shop, and will always look for the cheapest place to get their cars fixed. You might save money, but in my mind I will pay more to have piece of mind. It is a shame people down a business over a phone call...

Thank you again Hagen's and i will continue to bring my 3 vehicles there.

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I have take 2 of my cars to Hagen's Automotive in the last 2 years. With the first car, I have to admit that I was skeptical. i was told by the manager that i would need an transmission rebuild. This was bad news to me, as I had just had

3
★★★★★

I have take 2 of my cars to Hagen's Automotive in the last 2 years. With the first car, I have to admit that I was skeptical. i was told by the manager that i would need an transmission rebuild. This was bad news to me, as I had just had

Pros: Friendly, honest, up front about all costs... no hidden costs

Cons: None that I know of

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Watch out for these guys! Ownership had changed for the worse. Was going there for years untill the ownership changed. Then one day I brought my wife's car in to look at a problem and after a few hours called me to say it would cost $3000 to fix a cracked cylinder head. My wife's dad looked at the car later that week and told me I could fix it myself by changing the spark plugs and coil pack. 2hours and around $100 later the car was fixed and running again. Thanks for nothing Hagens!

Beware.

1
★☆☆☆☆

Watch out for these guys! Ownership had changed for the worse. Was going there for years untill the ownership changed. Then one day I brought my wife's car in to look at a problem and after a few hours called me to say it would cost $3000 to fix a cracked cylinder head. My wife's dad looked at the car later that week and told me I could fix it myself by changing the spark plugs and coil pack. 2hours and around $100 later the car was fixed and running again. Thanks for nothing Hagens!

Beware.

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0 out of 1 people found this review helpful.

Business Response:

Not sure... But if the cylinder head is cracked there is not way to fix this by replacing spark plugs and a coil pack. if we made a mistake in diagnosing, then we apologize. Good thing your father-in-law is knowledgeable with cars.
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We have used this car repair facility for over 12 years. The new owners, Hagens, are as great as the previous owners, Honest Engine. Recently, we took both of our vechicles in for check-ups. They found nothing wrong with either

3
★★★★★

We have used this car repair facility for over 12 years. The new owners, Hagens, are as great as the previous owners, Honest Engine. Recently, we took both of our vechicles in for check-ups. They found nothing wrong with either

Pros: Knowledgeable

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CALLED WITH ESTIMATE WICH I FOUND TO BE ABOUT 40% HIGHER THAN THE OTHER SIX OR SEVEN ESTIMATES I GOT-WHEN I CALLED TO TALK TO THEM ABOUT PRICE THEY HAD "ALREADY STARTED ON THE JOB" AND WOULD NOT EVEN DISCUSS PRICE "WE ARE NOT THE CHEAPEST MECHANIC" WAS THE REPONSE I GOT-NEVER CALLED TO LET ME KNOW STATUS OF REPAIR-THEY CALEED 4 DAYS LATER TO SAY MY VEHICLE WAS RADY-WILL NEVER GO BACK----

5
★★★★★

CALLED WITH ESTIMATE WICH I FOUND TO BE ABOUT 40% HIGHER THAN THE OTHER SIX OR SEVEN ESTIMATES I GOT-WHEN I CALLED TO TALK TO THEM ABOUT PRICE THEY HAD "ALREADY STARTED ON THE JOB" AND WOULD NOT EVEN DISCUSS PRICE "WE ARE NOT THE CHEAPEST MECHANIC" WAS THE REPONSE I GOT-NEVER CALLED TO LET ME KNOW STATUS OF REPAIR-THEY CALEED 4 DAYS LATER TO SAY MY VEHICLE WAS RADY-WILL NEVER GO BACK----

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0 out of 1 people found this review helpful.

Business Response:

This is strange... Hagen's Automotive has a policy that is in place to prevent repairs being done on any vehicle before we receive authorization. A lot of this could have been remedied by speaking to the manager. We have no problem giving refunds, or discounts to make customers happy. Sorry for the inconvenience, and i hope that you are able to find a repair facility that will better suite your needs.

Message from Hagens Automotive

Spring, automotive repair facility. your one stop shop for all your automotive repair needs. Honest, and free quotes available from 7am - 6pm, Monday through Friday. We are also open Saturday from 8am - 12noon for your convenience.

More about Hagens Automotive

tune-ups, State inspections, brake work, transmission work, engine repairs, radiator repair, alignments. We are a complete automotive repair facility, offering every service available. Quotes are free, and most of our check-ups are free as well.

Editorial from

NAPA auto care center provides car maintenance and repair services, as well as towing and a free shuttle service.

 

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